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Human resource management is the foremost part of all the today’s corporation. It becomes more important in customer-oriented organizations as it helps in recruiting, selecting, and to train newemployees. Human resource management develops all the process that is required to train new employees. Working with and leading people have become a vital topic for the people associated with the business.The Human resource management of an organization teaches the employees to attach with the legal issues attached to the selection and leadership process. This study will present the report on how to use recruitment, selection, and retention process will also illustrate how to prepare documentation for the selection of any new staff. The study will also demonstrate different leadership styles and their impacts. It will also examine the major differences between the leadership and management. Ways to work effectively in a team will also be illustrated here. The report will also highlight the factors involved in monitoring a work performance and will also assist in developing strategies for solving problems.
Woodford Cars and Couriers is a London based company that completed its tenure in the year 2013. The Company has noteworthy improvement in the last few years and wants to open a new showroom in Richmond. The company is likely to hire a Human Resource Manager.
In the recruitment and selection process of any company, the given job description, and the person specification are the two essential elements in it. Job description and person’s specification in the hiring process help in avoiding unlawful discrimination and also assist in providing the stage for the advertisement(Empower, energize, and motivate, 2015). This helps in developing the structure of the interview and also in selecting the eligible candidate.
Definition of Job description: Job description is the broad and written statement of a specific job which is based on the job analysis done by the company. A job description provided by the human resource management of the company usually includes the job title, purpose, duties, responsibilities, and the working conditions of the job(Empower, energize, and motivate, 2015). It also includes the name and designation of the person to whom the employee needed to report.
Definition of Job specification: It is an important document that forecasts the skills, qualification, and experience needed in order to perform the duties of the specified job.
Job title: Human Resource Administrative
Reports to: Human Resource Manager
Duties and responsibilities:
Direct reports to HR Manager
Approved by: HR Manager
Date approved: **/**/**
Recruiting and selection: Recruitment is the acquisition of the new staff or the appointment of existing staff in new roles. This is mainly done due to growth or diversification or due the replacement in the position which has been left by the peoples. As the Woodford Cars and Couriers need to open a new branch, the company needs to hire an HR manager, so the HR department of the company is following the selection process to ensure the requirements of the personal position(Greene and Burleson, 2003). The recruitment and selection process of the company ensures that the candidate has the specified knowledge, skills, and experience to meet the responsibilities and duties of the position.
Legal and ethical considerations: legal and ethical consideration has an inverse impact on the business. The ethical issues of organizations have many forms but in the essential fundamentals, ethics can be observed as the set of ideologies that administers the right behavior of the individual.
The Impact of law in advertising stage: As a Human Resource Manager, I must ensure that there is no biased behavior against any sex, age, race and ethnicity. There should also be no space for any discrimination in the field of gender, nationality, and religion. I must ensure that job advertisement does not break the law of the country.
The Impact of Interview stage: The interviewing department must be aware that they must not ask any questions that affect one’s religious views and ethnicity. They must also not address any sexist comments.
The Impact of a right to understand: When a HR administrator is interviewed, it is always important to check whether he or she has the legal right to work in the country. It is also ensured that the candidate doesn’t hold any serious criminal records.
The Impact of sex discriminatory act: This act makes it unlawful for the employer to discriminate against a candidate for a Job on the basis of their sex and marital status.
The Impact of equality regulations: this Act is made so that young and old get the same benefit in recruitment and selection process(Greene and Burleson, 2003). It is unlawful to break this Act. This Act also holds to take actions regarding the individual who have break the Act by not giving job opportunity to individuals to their nationality and race.
The Impact of Disability Discrimination Act: This Act is developed so that employers should avoid discrimination in all the process of the staffing.
As a Human resource Manager of Woodford Cars and Couriers, I will conduct the seven-point plan for the selection process(Tracy, 2014). These seven-point plan are described below:
As an HR Manager, I always try to implement following points, so that that the selection process is fair and ethical.
Every leader have some particular skills and attributes that distinct them from a manager (Greene and Burleson, 2003). In the following there are some of the attributes and skills have been described that helps the leaders for achieving the aims and goals:
Communication skills: The leaders should have good communication skills and at the same time should have the ability for understanding the considerations as well as points of the entire assistants that performs under the leader in the firm (Arnold and Boggs, 2011). The leader should also have excellent and attractive interpersonal skills. With the help of excellent communication skills, various customers will feel much associated with the leader as well as tries to solve the difficulties of the employees.
Decision-making skills: Leaders are the responsible body who takes various crucial as well as important decisions within the firm. Leaders have to take decisions regarding the services, products, employees and customers (Holian, 2002). The leader should have analytical and issues solving talents for taking instant decisions. This skill will help the leaders in order to fulfill and accomplish goals and objectives of the firm.
Motivator: Leader must have the talents and skills for motivating as well as encouraging the employees of the firm. Entire employees of the firm should be provided few individual aims and goals (Grint, 2005). Entire top players should be rewarded and appreciated with few incentives.
Management is basically defined as the phenomenon of dealing as well as regulating the people and things. As per the business, the management is usually described as the path through which the firm utilizes the existing resources efficiently and appropriately for achieving the profitability. Here, in this report the researcher has describes the differentiation of management and leadership:
There are many types of leadership styles that can be implemented by the leaders in various different kinds of situations and conditions for managing the issues efficiently (Schermerhorn, 2005). In this report the researchers have mentioned some of the leadership styles in the following:
Listening- the main issue within every firm is the opinion of disconnection amongst the management and its workers. It is quite important for listening to the employees’ grievances for keeping them satisfied. It is also important to listen to the ideas, perceptions, and opinions of the employees as they are also the important part of the firm (Empower, energize, and motivate, 2015). In order to improve the teams of the leaders only listening can be processed should be used in the firm. Meetings and conferences should be arranged by the firm regularly for knowing the issues of the firm.
Monetary- the monetary advantage is the most important source of motivation and encouragement. At the end of the year the company should give bonus and incentives to the top performers (Impact of Motivation on Employees, 2016). According to the ratings they will achieve on a quarterly basis as well as an annual bonus, the incentives should be provided to them and this motivates every single employee to perform better and excellent.
Trainings- the most vital reason that employees are not satisfied with the firm is crises of development and improvement opportunities, so giving employees and staffs with skilled and professional training is the best way to motivate and encourage them and their skills (Tracy, 2014) In this new technology world every employees and staffs requires to be updated with the day to day situations and information. Even job replacement and promotion is the best way to motivate the employees for boosting up their skills and confidence.
In every organization, a person single handily cannot achieve the objectives of the company. Employees need to work as a team to meet the objectives of the corporation effectively. Here are the benefits in working as a team in Woodford Cars and CouriersCompany.
Increase productivity and performance: a team that works together efficiently achieves more than an individuals working on their own(Tracy, 2014). While working as a team in Woodford Cars and Couriers, a broad range of skills can be applied to the practical activities of the corporation.
Skills development: being in a team helps the other individual to increase the efficient of their work level. It also helps in motivating the other members.
Job satisfaction: working in a pleasant team always makes an individual cheerful and increases their job satisfaction. It helps in creating a feeling of unity among the team members that helps in setting the employees in the role and in enhancing their confidence level.
A leader is the person who is responsible for building a good environment condition for the team. In my situation as a manager at Woodford Cars and Couriers, I will try to implement transformational and participative leadership styles.As the company is in growing situations and need to open a new branch, there will be a need for transformation in the company. For solving the problems in staffing process, the company needs to change the structure of the recruitment process(Schermerhorn, 2005). An atmosphere of open communication should be developed as it will help in making the employees sensitive and straightforward. Another leadership style that I will assist is the participative leadership style. It will help me in creating separate departments in the new branch of Woodford Cars and Couriers. I will also try to be friendly so that all the employees can feel free to communicate with me to solve their issues.
In Woodford Cars and Couriers, there is a huge requirement for team effectiveness. Team effectiveness helps the teams of the company to meet its objectives(Schermerhorn, 2005). Some of the ways in which the company can assist in meeting the tram effectiveness are stated below:
Performance appraisal system is basically helps in order to note down the aims and goals of every single person. Responsibilities and duties of various workers can be made clear in the beginning of the appraisal cycle (Misiak, 2010). This appraisal system also helps in finding out the top performers in a cycle and also helps to find out the weaknesses of the lower performers and at the same time helps to improve programs for their improvement.
Objectives- according to the objectives of the firm the recruitment consultant will set objectives for every single employee as well as their objectives should be associated with the objectives of the company (Tracy, 2014).
Measurability- objectives should be calculated and measured easily and smoothly as the company can give ratings according to the performances of the employees.
Organizationalstructure- performance appraisal system depends on the company structure. It can be dissimilar for horizontal structure as well as vertical structure (Morrison, 2007). In the hierarchical structure the leader helps the employees in order to evaluate as well as set the objectives.
Feasibility- Various objectives and aims should be accomplished.
Recruitment consultant needs constant development of personality for working effectively and efficiently. In the following there are some of the stages of the development requirements of individuals.
Performance assessment is quite helpful and excellent in accomplishing the objectives and aims of the firm and the employees (Tracy, 2014). Performance appraisals is quite advantageous as it creates the whole phenomenon in the firm organized. With the help of this appraisal employees are able to know their responsibilities, roles, performance and goals. The employees even came to know that in what basis they are evaluated and then rated. With the help of this system the managers know regarding the skills of the workers who work under them (Robbins and Coulter, 2005). Even the employees stay encouraged and motivated for achieving the advantages after this process. Bonus, incentives and promotions is given according to this appraisals system.
It has been found in the report that Human resource management is the foremost part in all the today’s corporation. It becomes more important in customer oriented organizations as it helps in recruiting, selecting, and to train new employees. The study also addressed that in every organization, a person single handily cannot achieve the objectives of the company. Employees need to work as a team to meet the objectives of the corporation effectively. It has been also outlined in the report that Performance appraisals is quite advantageous as it creates the whole phenomenon in the firm organized. With the help of this appraisal employees are able to know their responsibilities, roles, performance and goals.
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