Refund Policy
We are committed to delivering reliable academic assistance and maintaining a high standard of service. However, in the rare event that our service falls short, our refund policy ensures fairness and clarity for all parties involved.
Eligibility for Refund
Refunds will be processed only under the following conditions:
- The client provides valid evidence that the service delivered did not meet the agreed requirements, such as:
- A grade of fail on the submitted work (with proof from the institution).
- Delivery of incorrect or incomplete content as per initial instructions.
- Non-delivery of work (excluding delays caused by the client).
Refund Request Timeline
- All refund requests must be submitted within 180 days of delivery.
- Any request made after this period will not be eligible for a refund.
How to Request a Refund
To initiate a refund, please email or WhatsApp us with:
- Your full name and order ID
- A brief explanation of the issue
- Supporting evidence (e.g. screenshots, official grading, email correspondence)
Refund Processing
- Once verified, eligible refunds will be processed within 7 working days to the original mode of payment.
- Partial refunds may be offered based on the nature and extent of the issue.
Non-Refundable Cases
- Change of mind after order confirmation.
- Inaccurate or incomplete instructions provided by the client.
- Delays in submission caused by the client (e.g. delayed information or missed communication).
- Plagiarism or academic penalty not resulting directly from our submission.
Contact Us
If you have any questions on how to return your item to us, contact us.
support@locusassignments.com
+44 7497786317