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Human resource management is all about how employees are being properly managed and properly looked after in relation to their performance management, appraisal, proper training etc. under this Unit 21 Human Resources Management Assignment I have discussed about the importance of human resource management and personal management in different organisations .moreover I have also depicted how the line managers in an organisation helps to properly co – ordinate the employees and the organisation properly. I have also discussed the importance of human resource planning in an organisation.
Human resource management
It refers to the total workforce management in relation to their proper assessment ,total performance appraisal which is mostly seen in organisations like Tesco
Personal management is all about how organisations goal can be achieved regardless of the importance of human factor , it is usually seen in Lukeoil( Kerzner, 2013)
Tesco , it tends to signify a long lasting perspective , it is done by reviewing each of the ideas .
While in case of Lukeoil it generally uses a short term strategies and plans.
Tesco, being a largest supermarket it has to reply on the employees in order to carry out its function properly.
Whereas Lukeoil, the concept of relationship with employee is different. Where all the employees are being not given equal importance.
At Tesco , they always maintain proper and open flow of communication, where all the employees are given the freedom to express their ideas , which helps in proper organisational setting and the employees work with a positive energy in the company without any feeling of disgrace .( Kerzner, 2013)
Whereas at Lukeoil, they adhere to strict rules and process of communication.
At Tesco , all the employees are required to properly attain their job as per specification , this helps both the organisation and the employees to work more efficiently towards attaining the goal of Tesco which is increasing the sales figures .
At Lukeoil , all the employees are further sub – categorised into small groups , where all the works are being assigned accordingly .
Tesco, being a large super market, has many outlets in many part of the United Kingdom. So it is very important to have a well assigned human resource management.
A line manager plays a very important role in maintaining proper alliance between the employees and the organisation. Tesco being one of the largest super markets, the role of line managers are very important.
In United Kingdom, there exist certain rules and regulations which re important to be followed:
Planning is considered to be one of the most important aspects for achieving a well devised goal. Tesco being a largest super market, it has to plan properly according, so that the organisational goal can be well – achieved.
The reasons for such planning are:
Planning is considered to be one of the most important aspects in any organisation. Without proper planning it is impossible to properly manage each the manpower and its requirement. In organisations like Tesco it follows certain stages in proper human resource planning which are:
The organisation which re being chosen by me is namely Tesco and Marks and Spencer
Marks and Spencer
Tesco being the largest shopping super market it tends to follow some procedures
Marks and Spencer being a renowned company of London, it tends to follow simple procedures which helps its employees to further grow .
In Tesco , higher authority mostly depicts the need for an manpower in the organisation for which a powerful advertisement is being given
But Marks and Spencer it readily believes in providing equal opportunity to each of the employees present without making any such discrimination
After the advertisement is posted , which is followed by several applications , the applications are being reviewed critically by the higher authorities upon which only those which matches which the skills are asked to come down.
Under mark and Spencer , before hiring any new manpower it readily consults with the management , but it also looks into the internal candidates who has the potential to growth further .( Daly Scheiwe, 2010)
After which it is followed by the short listing of the candidates as per their skills . here both the process of internal hiring and external candidates are also seen.
This is followed by giving an add , and short listing the candidates as per the need.
After several rounds of tests and interview the final candidates are being chosen . .( Daly Scheiwe, 2010)
After which the candidates are being provided with certain tests and skills which are mostly reviewed carefully by the interviewer
After which the selected candidates are provided which the appointment letter
The candidates selected are only required to go through one round
At Tesco , they are given proper training and induction in order to get aware of the entire department and the staffs.
After which the candidate who is selected is being offered with the documents .
The organisations which are chosen by me are Tesco and dominos pizza. Tesco being a multi brand super market it follows a vast process of selecting candidates: Tesco in these days uses modern system of recruiting which is mainly online based .where after application is being given in the online forums or websites. After which the candidates starts applying for the post. There after it is followed by critical scrutiny by the concerned candidates whoever has applied . Then after receiving the candidates they are categorised as their skills and matching the other job specifications. After which it is followed by certain tests. Where the ability aptitude of a person is being judged. Thereby who ever matches all the tests, the best among is taken aboard. Thereby giving the appointment letter. .(Daly, Scheiwe, 2010)
Dominos: Dominos being a very trendy fast food centre renowned for pizza follows simple process:
The organisation which is being chosen by me is Tesco; the multi super market is uses certain theories of motivating which if properly applied can help Tesco in performing certain activities. Motivational theories helps the employee in many ways, it tends to increase the efficiency of the company, it helps in boosting the morale, which encourages employee to work efficiently.
Maslow in his theory of motivation has depicted certain needs which are important:
Rewards: In every organisation , reward plays an very important factor in terms of motivation . reward is regarded as a token of approval for the work well done .in the big supermarket like TESCO , it concentrates on the factor that employees should be given proper rewards for their service delivered. The rewards may be in the form of:
Evaluation of the job in any organisation is very much important, because it tends to identify , the importance and the specification of each employee as per their performance .Tesco , being a multi brand it tends to adhere to certain methods of job evaluation which is helped in improving the quality of work .
It is through efficient system of reward which helps the organisation as well as the employees in different ways .rewards is the driving factor which helps employees to work towards achieving each and every goal. At Tesco, there are different types of process which are being used in terms of rewards which helps the big supermarket to increase its work and motivate it.
Rewarding an employee in today’s world is the most important criteria which help the employees to motivate in various ways. At Tesco , special attention is being given to all the employees be it employees , managers , or employees at any other levels. Rewards are important in an organisation because :
In this context of chicken master, where the owner Bob, terminated a 54 year old man named Faisal due to his irrelevant behaviour in the office hours and office premises. In this case study , faisal was being appointed by bob , with an view that his experience will help the fast food centre to improve the sale figures .
The reasons for such termination are:
The termination of any employee from employment is mainly due to :
The reason employees leave an organisation due to:
The organisation which is being chosen by me is the pizza hut and the chicken master. The procedure of the chicken master is as follows:
In this case, the chicken master which is being owned by bob, a small fast food centre, which hired Faisal a 54 year old man. He was hired which the view that Faisal with its experience and expertise will help the centre to flourish. Bob the owner, in order to be fully sure about the Faisal’s misconduct; he abided the law as regulated in UK laws. He followed some simple steps , firstly he surveyed the entire situation , right from the restaurant sanitation maintenance , he further surveyed on the personal computer if he had used the office machine for his own personal use . After finding the proof, he further gave some training to Faisal with the view that it will help him to work better. But after much effort Faisal didn’t improve and continued to show less interest . Under such conditions it forced bob to fire him. Pizza hut being a multi chain fast food centre, it uses simple steps for exit process . Firstly, after an employee has informed the management about its decision to leave the organisation, the manager tends to sit with the employee with an one to one session, where it tries to understand the main reason of leaving . After which the manager tries to convince the employee and tries to retain the employee and after much discussion if the employee gets motivated it changes its decision but if the employee still is not convinced it can leave serving 2 weeks of notice period . (Lengnick-Hall, Aguinis, 2012
As per the United Kingdom, there are certain laws and regulations which is being set by them for maintaining the procedures of terminating any employee from any organisation. In this context, the chicken master owner, bob has maintained as per the regulatory framework under the UK rules. The owner of chicken master bob has rightfully fired Faisal, a 54 year old owner for using illegal misconduct at the office premises. The major complaints which was brought in view of bob was faisal being a senior person was being hired with the view that he would increase the sales numbers of the fast food centre . Rather, he used the office personal computer to help his daughter in his homework and his wife as well, regardless of the workplace. He didn’t abide by the rule of keeping the place clean but rather kept it more unhygienic. As per UK policy , any person keeping a restaurant unhygienic calls for serious punishment in the court of law. And most importantly he was caught watching illegal things online during office hours which is totally illegal . So , taking these situations under considerations , the decision of terminating bob was under the made after maintaining the rules and regulations .(Jackson ,Schuler, Jiang, 2014)
If these allegations made by faisal is found to be true in the court of law , then bob the owner of the chicken master will have to face some severe consequences. If the UK law considers such appeal made by faisal taking in view his age , then chances are it can be quite costly for bob to bear. Bob , will have to pay a heavy amount of compensation to faisal , moreover chances are his license can also be withdrawn. Moreover, he can also have to keep faisal back into the job in the same position which high salary .
In this Unit 21 Human Resources Management Assignment I have learnt about the important of human resource management and personal development, taking in account the various aspect and the organisations. Thereby i have also learnt the important of line manager, how they help an organisation to perform in an efficient manner. I have also learnt the importance of motivational theory and their application in the modern organisation. It was interesting to learn about the different legal implications of cessation of employment which can impact affect the organisations if the proper legal procedures are not followed properly .
Chand, S (2016). Steps in Human Resource planning .Online available at http://www.yourarticlelibrary.com/human-resources/steps-in-human-resource-planning-explained-with-diagram/32358/ . Accessed on 9/7/16
Daly, M. and Scheiwe, K., 2010. Individualisation and personal obligations–social policy, family policy, and law reform in Germany and the UK.International Journal of Law, Policy and the Family, 24(2), pp.177-197.
Jackson, S.E., Schuler, R.S. and Jiang, K., 2014. An aspirational framework for strategic human resource management. The Academy of Management Annals, 8(1), pp.1-56.
Kerzner, H.R., 2013. Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Lengnick-Hall, M.L. and Aguinis, H., 2012. What is the value of human resource certification? A multi-level framework for research. Human Resource Management Review, 22(4), pp.246-257.
Storey, J., 2014. New Perspectives on Human Resource Management (Routledge Revivals). Routledge.
this Unit 21 Human Resources Management Assignment I have discussed about the importance of human resource management and personal management in different organisations, We are posting Locus units solutions so scholars can explore the our Assignment Help in UK and get review the quality of our work.