Unit 9 Empowering Users of HSC Service Assignment

Unit 9 Empowering Users of HSC Service Assignment

Unit 9 Empowering Users of HSC Service Assignment

Unit 9 Empowering Users of HSC Service Assignment - Assignment Help UK


There are some policies and the practises are proposed by the organisation for the people or employees working in organisation. These policies and the practises are influenced by the rules and the regulation imposed by the country to secure the position of employees and these regulations also ensure that the best quality of the care is given to the employees into the organisation. The UK government also has introduced various law and regulation such as race relation act, equality act, discrimination act, care standard act and many more to secure the employee working in the different organisations. The following Unit 9 Empowering Users of HSC Service Assignment leads the description of the various laws and regulations and will show how these laws maximise the right for the health and social care within the organisation.

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Task 1

1.1 Explain how the current legislation and skills standard influence organisational policies and practise for promoting and maximizing the rights of users of health and social care.

Legislation could be termed as a law that is introduced by the government body to secure, restrict, to grant or regulate the organisation and events of the country. The main aim of legislation is to regulate the direct and indirect discrimination in order to provide a healthier environment to the organisation and correct the organisation toward the culture and nature of environment of the country and allow the organisation to learn from its past mistake by. The legislation and the policies introduced by the government are changed over the time period. As I am appointed as a health and social care consultant and my task is to develop the skills and confidence of the disable people and provide a long term employment prospects and promote the independences. Following are the legislation that influences the organisational policies and promote and maximise the right of user of social and health care:

  • Human right act: This act came to the existence in 2002 that explains the common right of the human such as right to life, education, marry etc. The group of disable people have full right of spend his life happily with fairness, dignity and respect (Hanley, Bradburn & Wallcraft, 2014). The policies defined in this act gives right to the service user to talk openly the type and way of the services provided to them and they also have a right to complain.
  • Care standard act: the main aim of this act is to increase the realm of the social care and also make sure that the care of the vulnerable people should be done in various ways especially to improve the care standard and services provided.
  • Equality act: this act explain that the individual workings in the organisation are equal in terms of gender, culture, nation etc as it is not fair to discriminate the people on the basis of some personal characteristics. Each and every individual has a right to use their talents to make their living better.

1.2 Analyse factors that promote and maximizes the rights of users of health and social care.

The factors that can promote and maximise the right of users of health and social care are given below:

  • Culture, attitude and beliefs: the user of health and care may be of the different regions that of heath care provider, so their culture, value and the beliefs would be different. And to provide the better services it is very important to know the culture of each other so that they can achieve the best compliance (Walshe & Rundall, 2013). The culture of the user also maximise his rights toward gaining the best services.
  • Education and income: the education of the user of health and social care promote the right of users as with the help of education provided to them to may feel free to ask their right toward gaining the social care services with the provider.
  • Rules and legislation: As mentioned above that the rules are set by the government to inform, to secure the population especially to the users of social care. So the rules and act also promotes and maximise the right of user of health and social care.
  • Procedures: the services user must aware of the how to execute the policies and the regulation if they find the organisation is violating the rules set by the government. The procedure is the methods of doing or follow right path to execute the plan. So this is also a factor that promotes and maximise the right of user of health and social care.

1.3 Analyse how communication between care workers and individuals contribute to promoting and maximizing the rights of users of health and social care services

The communication is a process in which two individuals exchange their opinion, views and information. The process of communication could be of verbal and non verbal. It is a right of service user to communicate in the language in which he is comfortable and it is the responsibility of the management of the organisation to understand the situation form the side of the service user and try to overcome the problems to protect the right of user for getting the services appropriately. The communication between the care workers and the individuals contributes a lot in promoting and maximising the rights of users of health and social care services which is described below:

  • A clear form of the communication should be executed between the service user and provider to increase the understanding. For that purpose the service provider should be trained in the communication skills (Poland, Holmes & Andrews, 2010).
  • A clear communication between the service providers and user helps the services user to make decision in their personal and professional life.
  • Communication helps in promoting and maximise the right of user as the process of learning is associated with this that helps in getting various facts about the users rights.

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Task 4

4.1 Review current legislations, codes of practice and policies that apply to the handling of medication.

There are some legislation, policies and the procedures that handle the medication. The main aim of these legislation and the laws is to provide the management an administration, storage and recoding and disposal of the medication. A new law has been proposed in the health and social care that explains, a nurse can handle the management of the medication of the care unit in the care home. Some other law that can handle the medication are described below:

  • The Drug Act 2005: this law is proposed a very strong law to reduce the misuse of the drug. According to this act, the supplier of drug must ensure the court that the drug that is supplied by him is for the fair purpose only (Ahmed, Bestall & Clark, 2011). The court can file a case against the supplier if it finds a less amount of the drug than prescribed amount.
  • The Medicines Act 1968: this act provides a legal framework to the doctor, nurses and the supplier of the medicine to administrate a special type of medicines which are restricted to sale, supply. According to this act, the supplier and the doctor must have the licence to sell, prescribe or dispose the special drug and this should be renewal after a time period.

The legislation and ethics, act and guidance provided above help to safe handling of medicine.

4.2 Evaluate the effectiveness of policies and procedures within a health and social care setting for administering medication.

The main aim of the policies and the procedure is to achieve the best administrative services for the medication and in the health and social care. With the help of these policies and the procedures the health and social care can reduce the risk of medication. The medication administration policy can help the health care unit to keep the record of all the medicines and review and access the information when needed and also can discuss the policies with the third party. The effectiveness of the policies and procedures are described below:

  • In the written order, the name of the medication should be properly mentioned along with the dose, time, route of the medication and the purpose of the medication is also mentioned.
  • The health and social care can use the abbreviation of the medication and also inform the doctors and the supplier to them. It would reduce the time and the doctor and supplier can easily understand the medication without any difficulty.

The study show that there is a great fall has been noticed in the numbers of death occurs in a year due to the full implementation of medication administration that provides its services to the health and social care, children homes and hospitals (Adams, Hean & Clark, 2009). The policies and the procedure of the medication also provide the safe practise to the health and care organisations to the employees of the organisation by giving the idea of time, dosage etc.


The legislation, policies and the procedure that affects the policies of the organisation are discussed with the help of the given case study. The factors that promote the rights of the users are analysed.  The contribution of the knowledge and communication between the care workers and the user is described. The factors that contribute in loss of independence, the tensions that the care taker faces while handling the patients and the risk of harm all are described in the report.


Adams, K., Hean, S, & Clark, J. M. (2009). Investigating the factors influencing professional identity of first-year health and social care students. Learning in Health and Social Care, 5(2), 55-68.
Ahmed, N., Bestall, J. E. & Clark, D., (2011). Systematic review of the problems and issues of accessing specialist palliative care by patients, carers and health and social care professionals. Palliative Medicine, 18(6), 525-542.
Barr, H., Freeth, D., & Hammick, M. (2000). Evaluations of interprofessional education: a United Kingdom review for health and social care.
Barr, H., Hammick, & Reeves, S. (2012). Evaluating interprofessional education: two systematic reviews for health and social care. British Educational Research Journal, 25(4), 533-544.
Gilson, L. (2005). Trust and the development of health care as a social institution. Social science & medicine, 56(7), 1453-1468.
Hanley, B., Bradburn, J& Wallcraft, J. (2014). Involving the public in NHS public health, and social care research: briefing notes for researchers. Involve.
Leichsenring, K. (2014). Developing integrated health and social care services for older persons. International journal of integrated care, 4.