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Internet and e-business have become essential part of business these days. Every business organization look to implement e-business solutions in order to consolidate the statistics and increase the customer base. In this Unit 29 Internet and E-Business Assignment Help we would details about e-business by doing case study on some scenarios. In first section, we would detail the basic things related to e-business by the help of a study on Ideal DIY stores. We would study about the environments and business transaction type of e-business. We would also look at the barriers in front of an organization towards going online. Then, we would move towards security and legislative issues in e-business. Studying modes of communications and importance of e-business to an organization would help us complete the first task. In second task, we would give a demonstration of e-business models using the case study on Don’s Lumber Company. We would justify which e-business model should be best suited for the above said company. We would analyse the modes based on their capabilities to generate revenue for the Don’s Lumber Company. We would also deduce the future possible developments in the e-business models for the same. In the last section, we would do a case study on amazon website and will try to study and analyse the e-business models. We would first walk through the roles of client servers, browsers and search engines. We would demonstrate the difference between intranet and extranet. Then, using the example of amazon website, we would study the key elements of website design. We would also evaluate the impact of well-designed website to e-business. In the end, we would also deduce some issues that a business organization may face related to website usability.
E-business is a very effective tool of electronically simulating the business. Using e-business, the business organization not only has a complete top view of the activities of the business, but it also helps in sorting an consolidating all the statistics and formalities involved in business. E-business is an effective tool for any business organization which has established itself in the market in a lower level, but want to expand itself outside the primary limits. For Ideal DIY Store (IDS), which has already got a customer base across UK, it should be perfect to have e-business enabled for managing the customer and suppliers at one go. So, in terms of business environment around IDS, it is a suitable time to take the support of e-business, as it will help the organization in keeping the track of all the modules like supply chain, marketing, customer relationship, etc. in a consolidated e-business system (Combe, 2012).
Based on business transaction, we can have various kinds of e-business models:
Recommendation for IDS
For IDS, it should be suitable to implement such an e-business solution, which would consolidate both ends of the supply chain. It should have capability to track the payables module of business, i.e. the transaction between supplier and IDS (Kaplan, 2000). In addition to this, the solution should have facilities to track the receivables module, i.e. truncations between IDS and the customers. Thus the solution should offer a model which would have a mixture of B2B and B2C model.
Benefits of e-business for IDS
IDS has been having 5 branches around UK. It has already been expanding in terms of customer base and items variety. With expansion in business, the demand for raw materials is also increasing. This would require a very efficient handling of supplier which supply the raw material to IDS. With complex calculations involved, it becomes very tough for the employees to keep efficient tracking of all the data. Thus, it is very crucial for IDS to implement e-business. It will help the employees to connect with the suppliers in a better way. The e-business will come with a consolidated database, which can be accessed anytime to know the status of the entities involved in the business (Kaplan, 2000). Also, e-business will also help IDS to cover a broad base of customers in a highly efficient matter. The e-business will help in having more clarity of requirements from clients and also will cater to a proper and clear communication with the supplier on items and freights. Thus, e-business will be very beneficial for IDS.
Barriers to e-business for IDS
IDS could face two primary barriers while going online. One would definitely be cost constraint. E-business would require a good implementation cost and a team which could support the technical stuff related to it. So, IDS management needs to analyse how much they want to expand the business. There is a risk of going into loss after spending so much on e-business implementation. Another barrier is that IDS management will have to work very hard in providing inputs to the e-business designer in order to pull all the important existing data into electronic systems (Rayport, 2002).
Security Issues for IDS
Below are the possible security threat that could affect e-business aspirations of IDS:
Legislative Issues for IDS
E-commerce is a more clear and open mode of transaction between the two parties. IDS may have to check a lot of things before registering with the suppliers. Any discrepancy with the goods sold to the customer could lead to a legal implications or penalty by the customer, as e-commerce is a more serious transaction type and the customers have almost have zero tolerance towards forgery. It is very important for IDS to do a background checking of all the suppliers and should ensure that they are authorized suppliers and selling quality goods (Rayport, 2002). Thus legislative issues become more important in case of e-commerce than offline business.
The available internet technologies has a huge role to play in deciding and designing the suitable e-business structure for a business organization. Currently, there are various internet technologies available in market and all of them have varied utilities in terms of facilities, User interfaces and security. For IDS, it is important to choose such an internet technology that can be best suited in terms of data security, as it will have to deal with sensitive data related to banking sector for the transactions between IDS and its suppliers. Moreover, it needs to have such a system in place which is very friendly as the end-users in terms of customers. In the era of e-commerce the user interface of a website vastly determines the customer indices of a business. Thus the internet technologies has to be chosen very wisely by the think-tank of the business organization (Vakharia, 2002).
There are various modes of communication in e-business. Here are the description of a few of those:
These modes of communication is considered one of the most important aspects in the digital economies of today. There has been a big shift from offline modes to online to mobile. Telephone, email and conferencing have over to private Social Networks which operate inside an organization. Extensive shift of traffic from desktops to mobile will see a continuing and evolving change in the modes of communication used.
In order to come to conclusion regarding decision on choosing the best suited e-business model for Don’s Lumber Company, we need to analyse the current challenges that the company are facing. Don’s Lumber Company has been doing a variety of work including selling materials like flowing, mouldings, windows, siding and roofing. For these materials, the prices keep changing and the manufacturing cost gets impacted, as a result. Now, when the customer enquires about some bulk stuff manufactured by Don’s Lumber Company, then the organization has to check with the suppliers about the actual prices at the ground level. Once the prices from suppliers are confirmed, then only the business could estimate the pricing of the stuffs manufactured by them. This process actually involves a lot of manual work from the team and that too is prone to a lot of mistakes. In this scenario, the Don’s Lumber Company can go for a solution which can help in consolidating the database related to the pricing of the raw materials by the suppliers. It can be updated based on the time to time reporting from the suppliers which are partners to Don’s Lumber Company. This would also help to maintain clean and crisp accounting information of the transactions which are made between the business and suppliers. Cash Management and Payables modules of the supply chain management can be handled by a good quality e-commerce tool.
For this scenario, Don’s Lumber Company must go for B2C model of e-commerce in which they can maintain a consolidated database related to the stuffs with suppliers and can maintain a full-fledged website which can give access to users to enquire or purchase the goods offered by the company. It will also help Don’s Lumber Company to retain the board customer base across New York, because it can cater the consumer requirements at one go. B2C model will allow the company to maintain a website which is updated by the suppliers’ database and there would not be any need of manual intervention, as the database would be updated timely. All in all, a B2B model would support the company to keep good consolidated database of the updated pricing of the materials from suppliers, but the B2C model should the highest priority task for the company in order to keep the customers interested.
As demonstrated above, Don’s Lumber Company could go ahead with B2C approach while handling their customers and B2B for consolidating the supplier database and getting rid of the manual price enquiry process. In this section we would analyse how different models allow us to generate revenue.
There can be many future developments that are possible for Don’s Lumber Company, if they start the business using e-business techniques. Below are a few of them:
Unit 29 Internet and E-Business Assignment Help now-a-days is a must do activity for the business organizations which are in fast growing status and are looking to expand the business. Now only for expansion point of view, but also for consolidating the statistics related to business can be easily done by implement e-business solutions for a business. There are quite a few challenges and barriers in creating a website. But proper planning and background study could enable good quality service through e-business. Website design structuring and planning helps in determining the potential risks which one can face in doing e-business. All these need to be kept in mind while implementing the e-business operations.
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