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Diploma in Business
Unit Number and Title
Unit 3 Function of Human Resource Management
Orgnisation is the comlex and dyamic process of various activities in which severallevels of authorities and responisbilites are taken and assigned works are discharged.Human resource mangment is the wide process to manage epmployees in orgnisation in order to keep orgnisation away from the various associated problems accompanied with the employees in the long run. In this stake holder oriented business environment it is being found that employees are the key asset for the orgnisation. There is fact that like other assets such as building, machinery and other plants and tools, employees are the human assets without which an organizationcan’t run its business. Human resource mangament is the long term planning process to cater the need of the employees so that they could give their 100% in the organization, productivity, efficiency, synergy in the production process all these terms are the outcome of consistent efforts of HRM department. In this complete study we would understand how HRM department of companies and orgnisation works and mangage critical task in best and efficient manner. Hotel Marriott and Hotel Park are the key most available study to examine the most effective points in HRM. In this full study I learned and demonstrate the uses and intent, importance, and the way of working of HRM department in orgnisation and how it could be effective in the long run.
Personnel management is the process of management in which individual employees and their way of working are managed in order to develop efficiency in the working style of the company. It is being understood that personnel management is the department who exit in the orgnisation so that it could advice instruct line managers in personnel matters in better manner. Personnel management is the separate department like any other department but it’s mainly focus on how employees are managed and working in different department. Personnel management is the process of planning, organizing, integration and management of employees for the contribution of the organization (Doaeoi. et. Al., 2012).
There is ample amount of difference between personnel and human resource management which is given below.
It is the fact that organization is the complex set of activities and several numbers of people works for the common objectives in order to accomplish their personnel goal at the same time. Human resource management helps orgnisation in various styels so that it could achieve its objectives and goals in easy and suitable manner (Mariappanadar & Kramar 2014).
Helps in reduction of employees turnover- HRM department is mainly engaged in troubleshooting employee’s problems and their key concerned in the workplace. Hotel Marriott is the leader group of company in orgnisation and it has to keep maintain the quality of services at world wide HRM department keeps employees sustain in company and also motivate others to join the organization in effective manner (Leak, et. Al., 2016).
Number of other benefits-
Line manager- It is the person who takes care of all the daily routine and tactical decision in according manner. It is not possible in big organization by the HRM department to keep consistence watch over all the process function. Therefor line manager works as a separate department in organization (Baczy?ska, 2015). In this development and enhancing working style organization is making consistent efforts to develop their business plans so that they could drive their expected results in the long run. Lots of branches and business places are being oppend by the hotel Marriote in order to expand its business Chanel worldwide. In this present era it becomes hard for the HRM department to keep proper understanding upon the each and every subsidires and alliance department. There for this inresing need Line mangaer role is being developed. It is the person who takes all the responsibilities to handle works in its own process line. He checks the all the tactical decision which are concered with the daily routine activities in the business organisation . In Hotel Marriot there is find following roles which is played by the line manager in order to make proper functioning in the process cycle (Heiskanen & Jokinen 2015).
Government has taken efforts in today environment where various malfunctioning has been found by the organization and other persons against employees by issuing and circulating laws and notification. There are number of laws and act which helps employees to protect their interest in the long run. In U.K. number of Quasi-judicial bodies and court which handle the cases related corporate sectors. Various laws and regulation which should be complied by the orgnisation for the betterment of the society and stakeholders are as follows (Donham. 2014).
Human resource palnning- It is the long term process planning in which various qualified persons makes collective efforts to understand the demand and supply of the employees in the orgnisation and provides the clear view that how much employees would be required to perfom certain estimated task.
Human resource planning work around the following pillars such as demand of the production in the need in the near future, available resoucreces, spot the forcasted need of the employees and their collective efforts. Human resource planning in organization could be divided into two dimensions such as internal human resources planning and external resources planning
Internal Human resource planning
In this organization which has been described in the scanrio it could be said that there is high level of problmes in managing employees and recruiteing qulity of staff. HRM planning should be done in better and efficient manner for the following reasons-
External Human resources planning
Organization is comprised of different set of activities and functions which is performed by employees under the common goal. In the given orgnisation there is find lot of propblems and employees concern which might affect the long term sustainability of the orgnisain. In order to make good changes in the working style there need to b proper human resources planning of the organization.
Recruitment policies and process
This organization is not having effective recruitment policies. It does not depicts the employment practices operational efficiency it is comprised of lack of identifying quality of employees, CV selection procedure is also missing, interviews are conducted but irrelevant questions are put into consideration.
In Hotel Marriott there is is proper recruitment procedure to hire quality of employees it accompanied by the following steps-
Employee selection process is covered with putting right person at right job. It tells how this is effective in accomplishment of goals and objectives.
Current organization in its selection process only consider asking immaterial questions and one walk in interview process which is not enough to identify the employees actual potential
In this Hotel Marriott staff and top management makes collective efforts in identifying the need and best suitable selection process.
In this Hotel selection process takes the following steps.
Current organization policies and framework are very less effective in recruitment of employees. It does not cover the different stages from sourcing employee’s stage to hire them in different process cycle (Aktar, et. Al., 2015).
It is comprised of lack of these three steps.
Furthermore it is to be noted that employees are asked question which are not effective to identify the true potential.
There is also found other things that recruitment methods are only walk in interviews.
Person specification is not given that much focus.
Assessment criteria are also accompanied by simple oral test.
Only simple interview and limited question decides whether the person should be hired or not in company.
In this organization there is found a complete set of recruitment chain which helps organization to avail quality of employees.
Proper recruitment procedure which includes identifeing true potential to perform certain tasks (Lin & Lu 2011)
Written test are also conducted to identify aptitude of the person.
Recruitment method of this organization includes.
Advertisment vacanices filling including media connecton, hiring through agencies, different assessment center,
Selection of CV etc.
It is the fact that company needs to take various measures in hiring right amount of employees. In this organization selection of employees are done on the basis of some selected questions which are not good enough to determine the true potential of employees. There needs to put some screening and other application forms so that proper interviews could be conducted in the company. Aim and objective of selection process should be such as it describes full job description of the post.
In this Hotel selection Technique there is proper systematic approach in hiring people in the organization.
Proper screening application forms, conducting interviews, group selection method, and taking reference from other employees in the organization.
Other selection methods which are also used in this organization are forming tests, psychometric test. Sample of observing and other effective plans procedure.
In this today’s world there is several motivational theory is given by various economist worldwide. F Taylor. E mayo, aMaslow, Herzberg, McGregor, MC Cleland andetc. are the well known perosns who have given their theories and several aspects in order to make good understanding upon the employee’s motivation. Virgin media is the leading company and in order to develop an effective working style it has to keep its employees motivated at different time being in force. It is the fact that reward system is the being place at the top most requirements in several motivational theories by the entire economist worldwide. This era is fully based on the monetary terms all the employee in the company has different level of demands and needs and Virgin media in order to cater all the needs offers various reward system so that their personal needs could be satisfied (Chevallier, et. Al., 2012).
In Virgin media there is seen that employees are given various rewards such as incentives for the working performance, special kind of allowances or DIP, issuing stock option scheme, providing other benefits. Performance of the employees in virgin media has shown that reward system is the true indicator in the complete motivation of the employees.
All the F Taylor. E mayo, A Maslow has used in their motivational theory that reward the true emerging point in development of motivation of the employees in true manner.
Jobevaluation is the effective process for determining relative worth and overall size of the post in the organization. It provides a proper guidance regarding with how it could help in good pay structure and grading job in the job evaluation process (Sanders & Yang 2016; 2015).
There are various methods which could be used by virgin media to monitor the employee’s performance
There was following reasons for Faisal’s employment termination.
In this case study Faisal has to face constructive fair Dismissal in which BOB has used proper reasons and explanation to cease Faisal job.
There is various exit procedure in today’s world but the Chicken master has used the following exit route as fellow-
Forced resignation process- This is the process in which Bob has asked Faisal to give resignation from the post. This process is used when there is adequate evidences is available against employees
The Chicken master
No separate procedure
The Chicken master is having no separate procedure which could provide separate set footsteps in exit procedure in chicken master.
Being the leading company it has separate department which helps employees and organization to provide a easy exit route.
No retention process
No clarification and other management is done while resignation of Faisal.
There is separate structured program which asks several questions to employee before they leave the company.
There is no separate department or establish committee in the exit route.
Hotel Marriott has different partition of Committee group which helps employees in different manner and exit route.
Various rules and legal framework on employment cessation is there which could be taken into consideration by the chicken master. There will be several impacts of these circumstances if Faisal’s claim was proven to be true.
There are other different laws and regulation which could be face by BOB in such case- employment right act 1996, Sex discrimination act, Minimum wages act, data protection act and further more.
In this report I have come to understand the different aspects of the human resources management. It is the complex set of activities that is performed by highly qualified person in order to influence employees in positive manner. Human resource management is deemed to be the trustee for the organization and has to work around the ultimate interest of the organization. there is wide variety of motivational theories have been discussed that has ample amount of impact on the employees behaviour, Job evaluation and other pay roll tools are the most effective in determining the actual outcome of the employees performance. I at the end of this report would like to conclude my report by saying that in this highly rapid changing environment HRM plays a very vital role in the sustainable development of the organization.
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Baczy?ska, A. 2015, "Analytical, Practical and Emotional Intelligence and Line Manager Competencies", Management and Business Administration, vol. 23, no. 4, pp. 34-54.
Chevallier, C., Kohls, G., Troiani, V., Brodkin, E.S. & Schultz, R.T. 2012, "The social motivation theory of autism", Trends in cognitive sciences, vol. 6, no. 4, pp. 231-239.
Doaei, H.A. &Najminia, R. 2012, "HOW FAR DOES HRM DIFFER FROM PM", European Scientific Journal, vol. 8, no. 13, pp. 161.
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