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Diploma in Business
Unit Number and Title
Unit 24 Employability skills of employees
Employability skills of employees Assignment an extensive study has been done on the employability skills of employees working in an organization. An employee has his own set of responsibilities and the management is expected to improve his performance by following various strategies that will help in enhancing the motivation of the employees. In the next part, work-related issues have been addressed with their probable solutions. Team working is extremely important for the smooth functioning of the organizations and different methods are used for achieving the team goals. Different strategies are developed for solving issues and problems. An organization implements these strategies for developing solutions.
An employee of a company has a number of roles and responsibilities. A person needs to identify the skills that he or she possesses and evaluate them against the given duties. The gap which is noticed between the output and the desired results can be fulfilled by improving work performance (Powell, 2016). The management uses techniques for motivating employees so that they can perform better.
A person working in an organization is expected to successfully complete certain task which is known as his responsibility. The employers and the employees are both responsible to complete their work and help the company to run efficiently. A company measures the productivity of its employees on the basis of certain parameters like accuracy, speed, and so on which is known as the performance objective of an individual (Cushway, 2014). If I was an employee of a particular organization, I would have developed my own set of responsibilities and performance objectives which are as follows:
An employee needs to use certain activities for the implanting his development activities. The activities which are required to implement the development plan are as follows:
After an extensive studying of the development plan, I have found out that certain problems can arise among workers from this development plan. Team working can often lead to miscommunication and lack of cooperation among the employees. Even though the seniors are given the responsibility of managing the new members, they may not provide them with appropriate guidance. Therefore, supervision at different levels of the organization is necessary which might lead to an increase in the cost of the company.
Several problems arise in a workplace but the sources of the problems remain identified. An organization can run smoothly when measures are taken to elevate employee performances. This can be done with the help of performance appraisal which means that the managers along with the employees need to identify these areas jointly where necessary improvements can be made. Improvements can be made through the following ways:
These areas need to be improved due to the following reasons:
Encouraging an employee so that he can meet the desired performance requirements is known as motivation. The motivational techniques that are used to encourage employees in a particular organization are based on certain theories.
The techniques which can be used to motivate employees are as follows:
It is clear that the needs of the employees must be met so that they are able to deliver their best performances. Rewards and incentives make the employees feel valued and they try to put more effort in responsibilities which can be towards consumers, self or towards other employees.
Different problems prevail in the organization due to the presence of a large number of employees who belong to different age groups, culture and have various ways of functioning. The management is responsible to resolve problems that arise within an organization by using a range of strategies.
A number of solutions have been developed which will help to solve work based problems.
The problem needs to be identified followed by the causes that lead to the rise of the problem. For the purpose of properly dealing with the problem, the marketing management should be aware of the reasons and the background of the problem. The techniques that are used to solve the problems need to be evaluated before implementation.
Interpersonal skills are the communication skills of people which are beneficial at the workplace. These styles are developed by both the employees and their managers so that they can communicate with their colleagues, subordinates and even with the customers. Communication styles are of three types which are as follows:
A PowerPoint presentation can be used to deliver the results of this study for the better understanding of the members of an organization.
Time-management strategies comprises of the different methods that can help in allotting time for various activities. Different scholars have come up with strategies related to time management in their theories which are applicable even in the present state of affairs. The theories dealing with time-management are:
This task helps us to identify the different problems that can emerge in a workplace along with the probable solutions that can solve these problems. Different types of communication styles affect the organizations differently. The assertive style can be considered as the most beneficial one. Certain time-management strategies have also been addressed which will help in solving issues at workplaces.
This part is related with the aspect of understanding the dynamics of working with others. In this regard, there is the need to have an explanation of the roles that are played by people in a team and in what ways they will be functioning collectively for achieving shared goals. Then, team dynamics need to get analyzed and alternative ways need to get suggested for completing the tasks as well as actualizing the team goals.
This can be best elucidated through Belbin Team Theory. The Belbin Team Theory possess 9 Team Roles that are discussed below,
Their role is to utilize their nature to probe towards assimilating results opinions that needs to be inculcated once again within the team. They are having behavioral traits such as having enthusiasm as well as discovering opportunities and expanding the contacts.
Their role is to assist the team in coming together for using their potential creativity to identify the task that is required to take place and finishing it in respect of the tem. They are having behavioral traits that include the aspects of collaboration and diplomacy as well as listening that result in avoiding disruption within the organizational functioning. (Jenkins, 2011)
Their role is concentrating in relation to the objectives that are in association with the team, selection of team members as well as delegation of task in a proper way. They are having the behavioral traits such as possessing maturity, being confident, and identification of talents as well as clarification of the goals.
Their role is to be highly creative and efficient for winning over problem through the use of unique ways. They are having behavioral traits such as being creative, independent thinkers that does the generation of ideas and finds solutions regarding crisis scenarios.
Their role is to offer a logical view offering impartial judgments where there is the requirement and estimating the options regarding the team in an orderly way. The behavioral traits of them are having a decent attitude that is regarded to be insightful as well as considering all the options and offering verdicts that are having correct precision. (Lancaster, 2010)
Their role is to offer ample information in respect of a key portion of the team. They are having behavioral traits that include single-mindedness, personal initiative and commitment offering professional know-how and skills.
Their role is to offer the encouragement that is needed to make sure that the team is moving forward without losing focus or zeal.
Their role is to do the marketing planning of strategies that will be functioning in a successful manner and carry it out efficiently. They are having behavioral traits that include being realistic, honest and productive as well as possessing the capability to convert views into actions and manage work that needs to be done. (Lind, 2014)
Their role is to polish and scrutinize a work in the most effective manner after it finishes to find out whether there were any flaws or not, possessing outstanding skills towards quality control regarding a task. They are having behavioral traits that include having a high standard of merit, and the ability to find out different flaws and improving upon them gradually.
For an organization, analyzing the team dynamics requires the use of Tuckman’s Theory of Team Dynamics. This theory comprises of 4 stages that are regarded as forming, norming, storming as well as performing. It elucidates that with the increasing maturity and potentiality in the team, relationships get established and changes occur in the leadership style. The stages in respect of Tuckman’s Theory of Team Dynamics are mentioned as under,
The forming stage is consisting of the positive minded and polite members of a team. When someone is not able to comprehend what is the task that he/she needs to do, then it is a concerning matter for them and for the others it is matter of great enthusiasm for the task that will be getting in a short while. The role of the leader is considered to be very important in the forming stage as because there exist indistinct roles as well as responsibilities of the team members. The forming stage lasts for a considerable time period as team members will begin functioning in a collective way as well as make an effort to have the knowledge regarding their new colleagues. (Iqbal, 2011)
The Norming stage is consisting of conditions where the employees of an organization start to find answers to their disparities, encouraging the positive traits of the colleagues and giving respect to the leader’s authority. As because, the team members possess an improved viewpoint regarding one another, there is high possibility for them to socialize together and take support from one another and also providing valuable feedbacks about each other that may be regarded as effective. (Hohpe, 2012) Employees will develop a strong commitment regarding team goals and will be taking productive approach in respect of fulfilling the objective.
The Storming stage is consisting of conditions in which a situation of conflict takes place between the natural working styles of the team members. The employees of an organization might do their work in different ways but when the different working styles give rise to the creation of unexpected challenges, disappointment will start brewing within the employees. (Iqbal, 2011) This stage might take place regarding situations where team members might face up to the senior’s authority or start competing for position after getting a clear idea regarding their roles.
The Performing stage is consisting of conditions where hard work plays the most essential part to achieve the team goals without facing any impediment. The team leader will delegate a major part of the team’s work and then will concentrate regarding the growth of the team members.
The objective for forming a team is to realize the goals of the team. In this respect, it can be stated that specialization is the alternative way to complete tasks and achieve goals for the team. In respect of this alternative way, it can be stated that all the team members continuously perform the function of work chosen by the team and in that regard, a particular role is chosen after taking into consideration the expertise of an individual member of the team. As there exist various distinguishing factors amongst individuals so it is important for the management of an organization to identify the needs regarding different employees and having the capability to fulfill their demand. (Hohpe, 2012)The staffs having more enthusiasm possess increased commitment towards work and give their best to realize the objectives in respect of their company.
Moreover, there exists a growing level of accuracy regarding the alternative ways depending on rational point of views. The team goals can be achieved only with the help of effective communication amongst the team members. Because of any kind of discrepancy in respect of the process of communication, it is regarded to be very much challenging in dealing with the conflict scenarios and due to that it may become unproductive to share information. (Griffin, 2015) As a result, to possess an appropriate communication method is regarded as another alternative way for completing the task and actualizing the team objectives. Moreover, the team members should admire each other, supporting the development of friendly ties amongst each other within an organization.
This task is focusing on the roles that individuals are playing in a team which can be aptly described through Belbin Team Theory. The Belbin Team Theory is having 9 team roles such as resource investigator, team worker, coordinator, plant, monitor evaluator, specialist, shaper, implementer and complete finisher. (Cox, 2014) After that team dynamics have been analyzed with the help of Tuckman’s Theory of Team Dynamics that includes four stages such as forming, norming, storming as well as performing. Also, alternative ways for completing tasks as well as actualizing goals of the team has also been achieved that consist of the aspects of specialization as well as the method for appropriate communication.
This part delves with the development of strategies associated with the solving of problems that requires the evaluation of the tools as well as methods to develop solutions in respect of the problems, also developing a proper strategic aspect to resolve a specific problem as well as evaluating the potential impact regarding the business of doing the implementation of the strategic aspect.
Tools as well as methods that are needed to develop effective solutions to problems are of three kind viz., heuristics, mathematics as well as test and mistake. Let us elucidate them further,
This is the method that is associated with the pattern of emotions that is not functioning properly in all the situations. Problems might occur for an employee in the current circumstances because of different elements and through the utilization of the heuristic method it can be ascertained. This method also has the negative traits that are related with the incapability for finding answers in respect of all the problems that are confronts in a direct way. (Cox, 2014)
This is the method that is considered to be very much methodical in relation with the aspect of growth as well as to get solutions regarding the crisis situations. It can be stated that through the use of algorithm the answers that are actualized are considered to be accurate but there is no definite explanation that this is the most suitable method to deduce answers regarding the crisis situations. It is regarded as a common condition to find solutions regarding crisis situations as because it is offering a basic circumstance as well as confronting the circumstances that take place regarding the business of an organization in respect of selecting new employees and there will occur proper solution by using assigned targets. (Cox, 2014) Nevertheless, in specific circumstances, it is not possible for algorithm to function in a proper manner, since a huge amount of time will be taken by it and in certain situations, it is also not getting properly connected.
Test and mistake
This is the method that is needed to achieve results regarding a problem when there exists a variety of numbers but is not regarded to be functional. This is considered as an alternative situation and these are used by the customers when every other alternative has become non-functional. (Griffin, 2015)In those conditions when there takes place the easy availability of options, there is no requirement towards the utilization of the method of test and mistake for finding answers regarding the problems that will be taking place.
A strategy that is considered appropriate to resolve a specific problem can be developed in the following manner,.
Evaluation of the problem
First and foremost, towards the evaluation of the problem that is associated with a specific situation, there is the need to take into consideration the problem at the most basic stage. In association with this, there is the requirement to assess the processes for acknowledging the potency as well as type regarding the problem. (Bonoma, 2011)
Setting of the plans
Then after evaluation of the problem, there is the requirement to do the setting up of proper plans for getting answers in respect of the problems. There is the requirement for systematizing the aspect for finding out what needs to take place. In the prior stage associated with organizing, there occurs the aspect to select in respect of association to clear the specific problem. Development of specific ways is required taking place for finding answers in relation to the problems. There is the requirement for considering the alternative ways to get answers regarding the problems.
Implementing the plans
In respect of implementing the plans, there begins the utilization of the plans that was required to get clarification in the earlier level. Since, different alternative ways are available, there is the need for selecting the alternative that is most proper to receive the best possible outcome in respect of the situation. (Bonoma, 2011)
Evaluating the plans
In this stage there occurs the aspect of evaluating the plans or in other words, evaluating the different stages that are associated with the scenario of finding solutions to a particular problem. Once the answers to the problem have been successfully actualized, there is the requirement in having the clear knowledge that there should not occur any mistake. But still if there exists any sort of mistake, then there is the need to do proper evaluation and the reason why the mistake occurred must be evaluated.
Towards the evaluation of the problem that is associated with a specific situation, there is the need to take into consideration the problem at the most basic stage. In association with this, there is the requirement to assess the processes for acknowledging the potency as well as type regarding the problem. Then after evaluation of the problem, there is the requirement to do the setting up of proper plans for getting answers in respect of the problems. There is the requirement for systematizing the aspect for finding out what needs to take place. In the prior stage associated with organizing, there occurs the aspect to select in respect of association to clear the specific problem. Development of specific ways is required taking place for finding answers in relation to the problems. There is the requirement for considering the alternative ways to get answers regarding the problems. In respect of implementing the plans, there begins the utilization of the plans that was required to get clarification in the earlier level. Since, different alternative ways are available, there is the need for selecting the alternative that is most proper to receive the best possible outcome in respect of the situation. In this stage there occurs the aspect of evaluating the plans or in other words, evaluating the different stages that are associated with the scenario of finding solutions to a particular problem. (Baines, 2012) Once the answers to the problem have been successfully actualized, there is the requirement in having the clear knowledge that there should not occur any mistake. But still if there exists any sort of mistake, then there is the need to do proper evaluation and the reason why the mistake occurred must be evaluated. (Baines, 2012)
This part has discussed about different tools and methods to develop solutions regarding problems that are considered as heuristics, mathematics as well as test and mistake. Also, to develop an appropriate strategy to resolve a specific crisis situation certain step have been taken into consideration such as evaluate the problem, setting the plans, implementing the plans as well as evaluating the plans.
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This assignment is based on employability skills in which various aspects have been discussed that comprises of the ability to determine individual responsibilities as well as performing abilities for which a set of individual responsibilities as well as performance objectives have been developed. Then, individual effectiveness against defined goals have been evaluated and also the ways by which motivational techniques can be used for improving performance standard have been reviewed. In addition to this, solutions have been developed regarding work based problems, and also effective strategies for time management have been identified. Moreover, there occurs focusing on the roles that individuals are playing in a team which can be aptly described through Belbin Team Theory. The Belbin Team Theory is having 9 team roles such as resource investigator, team worker, coordinator, plant, monitor evaluator, specialist, shaper, implementer and complete finisher. After that team dynamics have been analyzed with the help of Tuckman’s Theory of Team Dynamics that includes four stages such as forming, norming, storming as well as performing. Also, alternative ways for completing tasks as well as actualizing goals of the team has also been achieved that consist of the aspects of specialization as well as the method for appropriate communication. Discussions have been made about different tools and methods to develop solutions regarding problems that are considered as heuristics, mathematics as well as test and mistake. Also, to develop an appropriate strategy to resolve a specific crisis situation certain step have been taken into consideration such as evaluate the problem, setting the plans, implementing the plans as well as evaluating the plans.
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