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Diploma in Health and Social Care (HSC)
Unit Number and Title
Unit 2 Principles of Health Social Care Practice
Health and social care means an integrated effort done by the various people all together to help others by providing them medical care or help them socially. Those people who don’t have shelters to live or children don’t go to school to take an education; no games to play those can help in their intellectual development. People from various group like students who can share their academic knowledge with these needy students and people who can spend or have capability to spend their money on the welfare of the people.
All such support is a practice which is done by the agencies, communities, students and health & social care centres all together. They work with the full coordination and consistency of each other. Some of the patients are mentally stressed and not involved with the others in performing activities so special care is provided by this ABC care homes is a useful remedy for them. Principle of support insists on support provided by the people either there family members, friends, peers or social helpers those who want to do charity. The ABC care homes will provide the medication help and social help to get overcome from their trauma so, that these people can also love a normal life. No discrimination done by anyone and offer equal opportunities is to be given to these sufferers. People living in the ABC care homes are shown less respect and less dignity so, on the basis of equality the care, respect and love are equally given to them with full dignity by the care centres. (Bennett.S, 2012).
Principles of support are:
Most agencies come forward and donate all essential things to fulfil the requirements of the people. All helps related to medicines, eating, drinking, and reading books, etc. whatever the requirement is there in these homes. People of different age group have different desires and requirements so all useful helps done by the various groups are welcome for these different age groups. The respect and dignity given to these people is simply boosts their self-confidence and increase their self-esteem. If any of the sufferers is suffering from any mental disability and cannot express his/ her requirement then the facilities are provided to him/ her after asking their family members or peers or the concern person of the ABC care home.
Respecting and giving equality to all patients, visitors and other people related to health care. Treating people with respect and equality will provide them confidence to face the world and problems that they has. According to this principle of support, people shall be respected and treated equally without any discrimination. In case of health and social care principle, there shall be equality in terms of equal treatment; views of patients shall be respected, etc.
Another principle of health and care is to make patients or other users independent in terms of decision making and other factors. Providing self-confidence and self-belief to patients about their ability and beliefs is the important principle of support. Supporting patients is required and principle of supporting because making patients and service user of health care independent is necessary to boost their self confidence. There shall be active participation of patients and other service providers in the health and care services.
Some patients who are helpless and have mental illness stays in the ABC care homes but these patients cannot think their better and even cannot differentiate in between bad and good. These patients are mistreated by their family members or sometimes abused by the staff members of the care centres. Proper safety or protection is to be given by these care centres to these patients or especially female patients to protect them from any of the mistreatment by others (Butler.F, 2006).Safeguard is on the priority basis which is given to the patients and the procedure to protect patients from any of the harm will get start from the patient itself. First, a proper training is given to improve the skills of the patient so that he/ she can protect him/ herself. Nothing is to hide. Various agencies come forward to gives the protection to the patients and also proper protection training is given to the security staff of the ABC care homes.
Following are some examples of protecting from harm:
Person centred approach means valuing people by all the members of the ABC care homes to look for the new face of its care home in the near future. ABC care home have some responsibilities for these patients and they have set up some rules to work upon for the benefits of the patients. If all the staff members of ABC care home approach towards the reduction in the ailment of the patients living there and also care them properly without harassing them. So this approach all collectively will improve the rapport of the ABC care home (Duggan.M, 2002).This approach emphasis on the partnership done by the staff members and the various agencies that is ready to help the ABC care homes. These agencies always work for the welfare of the community and also maximize the opportunities for the benefits of the children. Once all the helping hands comes forward and start working all together then the services given to the patients are always of a good quality. To attain more benefits from the staff members aproper training facility is given to them for working more efficiently with the use of new skills. A proper care or action plan is made or require for the benefits of the patients prepared by the ABC care home.
Benefits of PCA are as follows:
PCA can be beneficial for ABC Home Care in following ways:
Ethical dilemmas and conflicts arise in the social services in between the setup targets to achieve by the ABC homes and services currently given to the patients. If care home is unsuccessful in meeting targets or reaching its aims so conflicts arouse. They may raise the tension in the whole environment of the ABC care Home. Laws and regulatory framework can take a necessary action against the care Homes if any complaint is done against it by any of the family or friends of the patient. Reasons are not taking care of the patients in the proper way, mistreatment, careless bystaff members. Dilemmas created in the mind of the family of the patients which impacts on the aim of the ABC care home. On the complaint actions can be taken by the security officials of our country. Ethics means changes in the behaviour that is a negative behaviour towards others. ABC care homes works as a social worker generally faces all such dilemmas on daily basis. The ethics of the Social care homes are divided in the dignity and integrity or social justice(Westwood.M, Rodgers.M and Sowden.A, 2003).
We must appreciate on the following of such ethics by the ABC care homes. As in the first scenario related to this case study Mrs Y is suffering with the problem of Alzheimer’s. Due to it she even cannot walk properly without support. Now, ABC is taking proper care of her but sometimes due to her wish she does not wear strap while walking and consequence arise that she got hurt. The reason of conflict is that visitors of her take this issue as a negligence of the staff of ABC care home. In second scenario, Mrs Z also suffering from the problem of Learning disability. She was a good player in lighting the fire. She was known as a lady of fire lights. But now as she is not a quick learner so her psychiatrist suggest the staff of ABC care home to keep her in checking every time so that she cannot carry any matches or lighters with her. Due this the conflict arises that she got irritated and the blame of negligence in her treatment is put on the care home by the local authorities and her family. So such patients should handle after following all code of practices as prescribed in its framework.
In this case ethical dilemma is conflict of two different rights under Human Right Act 1998 i.e. one is treating everyone equally or equal treatment shall be given to all the patients and another rights is to protect or save al service user of ABC health care. Mrs Z shall be protected from harm that she is causing to herself and at the same time not to hurt their equal treatment and independence right. Therefore ABC health care shall put some criteria or some system into its working that can be used to prevent Mrs Z from harming herself.
Duties and responsibilities are defines by the management of the ABC care homes of their own because the regulations as designed by the country only states the rules to follow.
I have been appointed as manager of ABC Care Home because they are facing many difficulties in operating business of home care. ABC care home many problems is like quality of services, errors of staff, insufficient knowledge and lack of training for employees. Since I have appointed for maintain proper system of services that ABC care home provides. I will be operating as a manager and responsible for following responsibilities:
I an appointed as a manager of ABC home care by board of directors. I am accountable to board of directors or those charges with governance.
ABC home care is engaged in providing care services to service user. ABC home care is registered with regulatory body and has to follow many guidelines and rules that are applicable on ABC home care. ABC home care has made many internal rules and policies so as to achieve its aim or goal. One of important policy of ABC home care is health and social care policy. In this policy ABC home care has to follow some rules or guidelines to achieve health and care objectives. For that I have been appointed by ABC home care’s board of directors and have given following responsibilities:
Good practices are policies that have to be followed by organisation in order to make and implement good practice on organisation. Generally this policy is internally made by organisation with the help of some outside agency or expert. Each and every member of organization has to contribute in policy formulation. Following are some of contribution:
All above recommendations plays an important role in the ABC health and social care home in providing best treatment to all patients without doing any discrimination.
Health and Social Care homes or centres are the place who gives non- financial supports like providing them the services as a moral support and medical treatments to the patients unconditionally. Some patients cannot get recover in their homes staying with their families so they are treated by the skilled staff in such homes. Some of the suffers are not medically unfit but they are facing the social problems like unemployment, poverty , domestic violence so such patients also get moral support from these social care homes. All such homes must follow all the legislations and regulations designed by the nation.
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