Delivery in day(s): 5
Unit 5 Working in Partnership HSC Assignment Copy
There are in all 3 Tasks in the assignment. Task 1 is report writing that will define the working partnership, its importance, and principles of working in health and social care and how different departments are linked with it. Task 2 is a case study that is based on the discussion of the various strategies that are used to improve working in partnership with health and social care. It will define the models as well on which the partnership working could be carried out in health and social care. The best model that will fit to the case study will also be analyzed. Task 3 is a different case study that will define the potential barriers that may be faced or posed when working in partnership with health and social care. The recommendations on removing or resolving these barriers would also be analyzed. There is a presentation that would also be discussed as separate power point. This would discuss on the legislations, policies, practices that are applied while working in partnership with health and social care services. We will also discuss on the various contributions that these policies will have on the health and social care sector.
TASK 1 – Report Writing
This task is a report writing that will define working in partnerships, its principles, importance and the different departments linked with it.
Explain the philosophies of working in partnership with health and social care.
Partnership Working means working in mutually beneficial relations, improving the quality, experience and growing with the various people associated or linked with each other in health and social care. They have to build the relationships that exist among the various partners and make it a long term relationship or association that may last forever in business. Partnership working helps in making the products and services of a good and effective quality. It even helps in increasing the spirits, potential and performance of the various individuals. When people work together they tend to even do the impossible tasks. I have also worked in partnership with health and social. I was part of the gynaecology team of the health and social care institute that used to provide health and social care support to the various people who do not have their relatives and friends to take care of them. My responsibility was to take care of the gynaecology treatments that were given to them (Manthorpe, 2008).
There are majorly 4 types of philosophies that exist while working in partnerships with Health and social care services:
- Autonomy and Independence for the Service Users – The service users who are taking services and staying in the health and social care set up have to be trained on the areas which will help them remaining independent with autonomous attitude in handling life.
- Abiding of policies, practices and legislations– It is important that the health and social care services are abiding by the various policies, practices and the legislations that are pertaining to the health and social care services.
- Empowerment for Service Users and Care Workers – This empowerment will come when there would be consistent training activities and the users would get to know their weak and strong points. This empowerment will result in helping the users in accomplishing their tasks even in the absence of the care workers and doctors.
- Medical Models for Service Users – Medical Models are the ones that have to be applied in the health and social care services when working with the social care workers. These models will clearly lay down rules, regulations, roles, responsibilities and the profile of the various individuals.
The partnership working is of various types. These have to be followed as the entact relationships:
- Ethical Partnerships – These are the relationships that exist as per the moral and ethical relations that exist among the various individuals. Ethics could be defined as the sense of doing the right or wrong and then working in relationship with each other.
- Project Partnership – This partnership relation defines that a certain project is being carried out as per the defined and stipulated time interval. When the time is there for the completion of the training program then surely the project has to be completed as per the partnerships (Lymbery, 2006). For example the partnership could be between two IT companies working on some banking product that has to be delivered to them within a month’s time. These companies have to work in partnership in executing their project parts.
- Ideological Partnerships– These are the partnerships that are ideological in nature and the relationships involved are mutually agreed and beneficial for each other. The decision making in this case is not limited to one person rather are taken mutually by all the members of the team.
- Problem Solving Partnerships – These are partnerships which are meant and developed for specific problem solving of the people. Certain situations or the issues are arising that may lead to the problems. These problems have to be resolved on priority. For Example a manufacturing company has to cut cost and it hires a consultancy to survey and audit it to find out the areas where cost cutting could be done.
The conclusion that could be drawn is that these philosophies and models that are adopted in health and social care should be as per the business model and vision of the company. They should be aligned by giving leadership and decision making to the internal employees in taking important decisions.
Evaluate partnership relationships that can occur within different departments in Health and Social Care.
When the people are working in partnerships and with each other then surely they would have to work in closed coordination with each other. They have to learn certain skills from each other that will help in making their work simpler, easier and efficient.
The above table will depict the negatives and positives of working in partnerships in health and social care services. Positives that could be seen are that people tend to learn new skills and competencies when working each other. They develop coordination, support and help that help in the retention of the clients as well as the customers. The negatives are that when people from various backgrounds, hierarchy, attitudes and perceptions will join hands with each other then surely they would be having difference in opinions that may lead unnecessary conflicts that could be resolved. There are tips that could be used as tools for resolving of the conflicts:
- Clarity of Roles, Responsibilities and Work – Each and every person working for the partnership with health and social care has to be clarified with the roles, responsibilities and the work that he has to carry out. This will help in keeping clarity on the action that has to be taken for the work.
- Partnership will guide and support the team members in learning new and advanced skills that may be again trained to them from several other kinds of training programs. They will be able to map on the areas that they want the health authority to lay stress on.
- Working in partnerships will also encourage the people to increase or improve their potential. They tend to learn a lot from each other. They build in their skills and competencies.
- It will encourage the team work and coordination with each other. It will also help in enhancing the relations in a non-hierarchical way among the various team members in the health and social care (Rummery & Coleman, 2003).
Working in partnership will create a team that will keep the common goal and objective of the management in mind while executing the tasks. They will have even the common mission and objective which will be accompanied with the core values of the team. It helps in achieving even the impossible tasks out of the total target that has been given to them.
Team work or the working partnerships will ensure that the tasks are divided or delegated to the various individuals. These will also help the people to grow and develop with each other. They could learn new skills, competencies and the areas that they may not be aware of initially. It will bridge up the gaps in the competencies and skills that exist among various people working with each other. This shows that each and every department is liked and associated with each other and has to function in closed coordination with each other so that result is health, safety and social care of each one.
TASK 2 – Case Study 1
QU 3 Using the case study 1 and other factors learnt on this course, devise strategies to improve partnership working in health and social care.
As per the case study, local mental, health and safety community team has become part of the mental health trust. All the people working have to improve upon their relationships with each other while working in partnerships with the health and social care services. There could be various kinds of strategies that are being followed for improving their relationships with each other:
- A suggestion and complaint box could be installed at the community that is accessible to all the members of the community. They can easily put their suggestions and the feedback on the various incidents that are taking place in the community. This will make the community people think that they are being taken care by the head of the mental health trust.
- There should be meetings that are organized by the senior management in the mental health trust with the local team of the community. This meeting should include fro discussions for the various queries that arise from the suggestion or the complaint box.
- There should also be organized monthly meetings for the MR’s, doctors and other health and social care team that will discuss on the ways in which they could bring certain awareness programs for the various people in the community. This will help in improving the people in all ways removing all kinds of gaps and problems that used to exist in the community.
These strategies will help in resolving all kinds of issues and problems that are persisting in the community. This will even fill up the gap that is there making the relationships and partnerships successful (Glasby & Peck, 2003).
QU 2 Highlight the type of partnership in the case study and analyze the different models of partnership that can be considered in this case study in health and social care.
As per the case study the major problem that is being encountered is with respect to the community members who are not getting the response and the correct feedback from their medical and health teams. Community people used to complain but those were not handled in time. They not even used to hear on it from various authorities. In this case only problem solving partnerships will not work as it is not the case wherein only problems have to be solved rather they have to be solved within a stipulated time intervals.
Project partnerships will ensure that all the sub-tasks that are assigned under the major tasks are completed as per the said deadline or the schedule. Problem solving partnership will develop a team that will be associated to solve all kinds of queries, complaints and the problems that exist in the system. Combining these kinds’ types of the partnerships will help in resolving all the pending issues and satisfying the community people who have been facing these concerns for a longer time. The model that will fit the best is the clarifying the negatives and positives to the various people on the working in partnerships in health and social care relationships. These will help in making the relations stronger that they used to exist earlier.
When both the kinds of partnerships would be worked and combined together then they will surely result in the development and growth of the community in terms of their issues and problems getting resolved and evaluated. Project partnership is essential as each individual would be assigned a specific role but the main goal and objective would be success of the project. They have to align and associate with each other so that project is really a great success.