Unit 3 Assignment on Health and Social care

Unit 3 Assignment Health social care

Unit 3 Assignment on Health and Social care


Diploma in HSC

Unit Number and Title

Unit 3 Assignment on Health and Social care

QFC Level

Level 5


Health and social care organizations are working and developing the plan according to the needs and requirements of the society as well the specific issues related to the health of the people. The work of health and social care organization majorly based on the environmental and geographical conditions of particular area that influences the decision making and arrangement of resources to meet the objectives more professional manners. The report will analyze impact of external environmental factors as well evaluate the ways in which organization could respond with the external factors. In the next part report will compare and contrast different types of structure of health care organization as well their impact on the services delivery of the organization. At the end report will discuss concept of the leadership and impact on the operational activities of the organization. Furthermore, report will evaluate the contribution of leadership in health care organization to meet the objectives of the patients as well management.

Tasks 1 

1.1 Impact of external factors on health and social care organization

According to given scenario, Voluntary Service Overseas (VSO) is a UK based charitable organisation, its services relies on volunteers and it has active volunteers in Asia, Africa as well as the UK.  Dr Philip Goodwin, Chief Executive of VSO is described as optimistic and positive with a mission to make people think differently. By contrast, one of the next most important areas of activity for the charity is sadly, entirely new, work related to HIV and AIDS and is counted separately from the broader work in health care which now occupies 7 percent of the volunteers (van Wijngaarden.et.al. 2012).  The management is also committed to challenge dogma from all sides and is happy to question the views of all stakeholders. Following are the key external factors that have significant impact on the working of health and social care organization.

Unit 3 Assignment Health social care

Political factors:

The government has defined different policies and regulations for local and national level health care organizations which have direct impact on the functional activities of these organizations. As the government changes the process of working and regulations also get influenced by the changes. For example, diversity in community as well the working and monitoring approach of government affect the existing working style of VSO.

Economical factors:

The financial conditions of nation and organization plays critical role in the development and decision making of VSO. The business partnerships of health care organizations get influenced as the economical fluctuation arise (Wagstaff and Lindelow, 2014). Economy affects quality, demand and operational activity of health care organization.

Social factor:

The social factors like value and belief of community are not having much impact on the health care services as these functions cannot be changed. Apart from that, the planning of the future is majorly based on the social changes.

Technological changes:

For health and social care services, role of technology is important as it helps to maintain the effectiveness and superiority in the services. The changes and modification in the technology has direct impact on the remote services, planning, relationship management and proper utilization of resources.

Legal factors:

For VSO, follow-up of legal competencies like equal opportunity, anti-discrimination and NHSLA regulatory framework have positive impact as the patients have trust on the quality and process of the health care organization to deal with the VSO (Naidoo and Wills,  2015).

Environmental factors:

The changing environmental conditions and insufficient waste management is influencing the working of charitable trust. In addition to this, growing environmental agenda is affecting the mode of services development and delivery.

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1.2 Organizational response to external factors

Health and social care organization VSO is analyzing the external conditions as well responding to the challenges according to own capabilities and availability of resources. According to observation, it is been identified that top management of VSO is forecasting the conditions as well using the alternative options for managing the issues. Now, to deal with the external factors like political, legal, environmental, technological and economical changes the organization has different plan (Swayne.et.al. 2012). The different departments of VSO are coordinating with each other and implementing the changes with delegation. For economical and environmental changes the organization has appointed the advisers and agencies that are forecasting the upcoming condition which helping VSO management to develop the prior plan for fund allocation and arrangement of resources.

For dealing with the issues and factors that affecting the organizational works the management is using legal procedure for encountering the issues. The involvement of employee relations and other stakeholders is helping VSO management to respond in positive manners to overcome the impact of technological changes by providing training and information about the new process. This kind of approach is helping VSO to anticipate the changes as well understand the value and belief of community that are not having much impact on the health care services as these functions cannot be changed (Pickering.et.al. 2013). Apart from that, the planning of the future is majorly based on the social changes.


From the above study, it is been carried out that external factors like political, economical, technological, environmental and legal have direct impact on the management activities and functions of VSO. Report has explained the impact on the services and mode of delivery of health and social care organization. Moreover, report has discussed about the initiatives of organization to deal with the changes and issues due to external factors and using the different strategy.


Books and journals   
Naidoo, J. and Wills, J. eds., 2015. Health studies: an introduction. Palgrave Macmillan.
Pickering, S.P., Robertson, E.R., Griffin, D., Hadi, M., Morgan, L.J., Catchpole, K.C., New, S., Collins, G. and McCulloch, P., 2013. Compliance and use of the World Health Organization checklist in UK operating theatres. British Journal of surgery100(12), pp.1664-1670.
Swayne, L.E., Duncan, W.J. and Ginter, P.M., 2012. Strategic management of health care organizations. John Wiley & Sons.
van Wijngaarden, J.D., Scholten, G.R. and van Wijk, K.P., 2012. Strategic analysis for health care organizations: the suitability of the SWOT?analysis. The International journal of health planning and management27(1), pp.34-49.
Wagstaff, A. and Lindelow, M., 2014. Are health shocks different? Evidence from a multishock survey in Laos. Health economics23(6), pp.706-718.