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Hospitality is the service which is provided by the hotels and the resorts which provides the home accommodation to the travellers and the tourists as per their needs. The hospitality sector is that which provides the accommodation and the home services with the exchange of the money. The tourism and travel industry are in need of the hospitality sector on the same side the hospitality sector needs the travel and tourism sector as these both industries are interdependent on each other. The travellers and the tourists need the hospitality services to stay and have an accommodation facility for the better convenience to the tourists. Tourism industry has the long and the wide aspect related to the hospitality services to the tourists.
n this assignment different aspects and the concepts related to the hospitality business and the impact of the travel and tourism sector on the hospitality services are discussed in detail. The assignment discusses the various hospitality and the customer satisfaction topics in this research with the help of the different examples from the hospitality sector. The assignment also includes the implications of the integration of the hospitality industry and its impact on the hospitality sector. This assignment further includes the business plan and the decisions of the hospitality sector.
The hospitality sectors are the sectors which provide the home accommodation and the services to stay and the customer satisfaction services. The hospitality sector has the major motive to provide the customer satisfaction and the best services to the customers so as to gain the competitive advantage and to attract the maximum customers. The hospitality sector is 70% based on the travelling and tourism industry which enhances the tourists visiting and the consumption of the services of the travelling and hospitality industry. The travelling and the tourism sector are the services which provides the visiting and the travelling services to the customers in a manner to provide the fast and the effective travelling and the ease to visit anywhere within no time. The travelling sector provides the tourists guidance and the travelling in the various parts of the world and includes the travelling and touristsinteractions with each other. The travelling industries now days offer various packages to the people who are willing to travel so as to make the convenience to the people or the tourist to get the maximum facilities in one package (Beritelli & Schegg, 2016). These packages includes the hospitality services, travelling guidance services, travelling services, etc. Tourists are more comfortable to avail these packages while travelling do as to enjoy the vacations or the holidays without having the tension or stress of searching the hotel to stay after reaching the destination. This activity also proves the dependability of these two industry on each other as they provides the facilities to the people together in a single package with both of the services having their cost and profit included in it. The tourism and the travel industry are consumed majorly together as in general the customer or the traveller or tourists visit to some place finds the different hotels and the places to stay. The different hotels and the service providers of the hotel and travel industry works in collaborations to increase the profit and the sales to work together by providing them the greater services and the facilities which can attract more and more tourists to the place.
The topic on which the article is based is the interdependency of the travel and tourism industry and the hospitality industry (Tsai, et.al, 2011). The services provided by these sectors are to satisfy the tourists and the visitors. The interdependency of these businesses can be more understood in a manner that they share their strategies of working and operating in the world. The travelling industry and the hospitality industry are interdependent on each other as they provide the services to the people who come to travel. The travelling industry has the variety of people or the tourists come to travel and experience their services these services are provided on the basis of attracting the customers and to provide the maximum satisfaction to the people or the tourists (Laeis & Lemke, 2016).
The travelling and the hospitality provision work in the profit gaining direction by providing the various services in a manner to increase sale in low prices and the highest customer satisfaction. The basis of the interdependency can also be determined as the hospitality sector provides the different facilities to the travel and tourism businesses as the people or the tourists which travel with the travelling an tourism industry are needed to be serviced and provided them the excellent services to the people travelling. The hospitality business is very important in the economy to generate the growth to the economy and in increasing the flow of currency in the economy. The hospitality sectors of the economy provides the services and the facilities to the people of the country as well as the travellers and the tourists in attracting them and in providing them the services related to the hospitality and increase the customer satisfaction among the people or the tourists. The hospitality services have an important role in the travel and tourism business in providing them the customer satisfaction and the various other facilities to the people who travel and are tourists to the place. The travelling companies or the agencies are needed to have the services and are to be provided the greater customer satisfaction to the tourists and the travellers so as to gain the attraction and the competitive advantage among the other agencies or the companies (Stasch, 2014). The tourism and the travel industry are consumed majorly together as in general the customer or the traveller or tourists visit to some place finds the different hotels and the places to stay. The different hotels and the service providers of the hotel and travel industry works in collaborations to increase the profit and the sales to work together by providing them the greater services and the facilities which can attract more and more tourists to the place.
The above article is based on the role of the hospitality services on the travelling and the tourism business. The hospitality services and the travel and tourism business have interdependency in each other business as they provide the services to the customer in order to gain the maximum customer satisfaction. Both of the industries are the service industry and have a dependent nature because of the common and the basic service providing ability. The role of the hospitality sector in the travelling and the tourism business is that it provides the basis travelling tourists the food, beverages, lodging, places of attractions and the stay accommodation for the days.
The report is prepared on the basis of understanding the impact and the affects of integration of the hotel industry on the business of the hotel and the hospitality business. The integration is to join or merge the company with another can be because of any reason so as to work together and make huge profits and to provide the better services and the facilities to the tourists to attract them to avail the same. The integration of the hospitality services with each other provides the various impacts on the sectors. The implication of the integration of the business of the hospitality sector provides the different changes. In this report the impact of the integration and the merging of the different hospitality business on the services of the same industry are discussed to understand it deeply with the help of some illustrations.
The integration involves the activity of joining and merging the two big hotels and the hospitality services to provide the better and the effective services to its customer to bring out the maximum customer satisfaction to the customers. The impact of the various mergers or the acquisition on the service or the hospitality industry is that it provides the long term objective of providing the customer satisfaction and in maintaining the customer relations, to increase the brand image of the service industry, to gain the maximum profits etc (Tigu, et.al, 2013). The hospitality industry includes the several of the services because it is the broader and the wide term which provides the facilities in the different sectors to the customers. The hospitality industry includes the services of the travel and tourism, hotel management services as well as the health and safety industry. These all industry provides the customers the maximum satisfaction and the basic understanding of improving the facilities and the services. As big and wide is the industry, the industry also has the big and the wide concept and the objectives to gain and attain. The industry works on providing the maximum customer benefit and satisfaction with the increase of the profit earning of the companies and the industry as a whole.
The integration of the hospitality industry is increasing in the today’s world because it provides the many benefits and the customer satisfaction to the customers or the person avails the services. The hospitality industry merge or integration can be the result of the loss and the decreased brand image of the hotel. The companies also merge so as to share the profits and the losses and provide some innovative services to the customers to make them satisfied with the services. The merging or the integration can be the result of repositioning, retiring a brand, rebranding the brand etc. This activity increases the competition in the economy as it provides the new merged company to present their services to the markets and the customers. The merging and the integration can be very expensive to handle as the business because of the large portfolio of the brand (Bharwani & Mathews, 2016).
The hospitality industry faces the different challenges and the pros of integration of the hospitality services and the business. Every impact has the positive and the negative impact on the thing.
The difference between the hospitality business and the hospitality industry is that the hospitality industry is the wider and the broad concept of the hospitality sector. The industry provides the broader concept of integration and the merging of the businesses and the impact of the merging and the integration on the industry as a whole. Here are some impacts of the integration on the hospitality business r explained below:
Brand repositioning- The impact of the integration of the hospitality businesses on the industry is that it provides the brand positioning to the different business of that industry. The merger of the two companies or the brands gives birth to the new company or the brand which provides the brand repositioning of the brands (Barron & Dasli, 2010). For e.g. The Blue Bay Resort
The experience related with the travelling of the tourists to the staying and the food as well as the attraction places are motive to make the beautiful and the enormous pleasurable to provide the maximum satisfaction to the tourists and to attract them to visit again to the place. The best services provided also improve the competitive ability of the travelling and the hospitality sector. In this way the hospitality services play an important role in travelling and tourism business and provide the interdependency of both the sectors and the business on each other (Pegg, et.al, 2012).
The selected business in the hospitality business is the Hotel Villenstra. This section is including the rationale business development plan in which the organization or the business is to be taken to provide hospitality services to the people or the customers. The benefit of providing the better services to the customers will be the increment in the profits of the business. This project is based on that the business is to be developed as well as it is the risky plan. The different stages to develop the plan are required which are mentioned below:
In this report the discussed topics are the tourism and travel industry are in need of the hospitality sector on the same side the hospitality sector needs the travel and tourism sector as these both industries are interdependent on each other. The travellers and the tourists need the hospitality services to stay and have an accommodation facility for the better convenience to the tourists. Tourism industry has the long and the wide aspect related to the hospitality services to the tourists. It also focuses on the impact of the integration of the hospitality business on hospitality industry as well as on the various factors influencing the integration of the hospitality services on the hospitality on the business of the hospitality. The report includes the development plan and the business plan of the new business of the hospitality sector which includes the various aspects and the factors which are needed to be considered while planning the business.
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