The Impact of Authenticity on Cultural Heritage Tourism





Assessment Front Sheet



Student First name/s


Student Family Name / Surname


GBS ID Number


Programme title

Business & Tourism

Cohort

June 2021

Level

Level 5

Module Number

6

Component of assessment

(either 1 or 2)

Choose an item.

Campus

Choose an item.

Group (A1, E2 etc)


Assessment Word Count submitted


Lecturer Name who taught the module


Student Signature (please type your name)


Date

Click or tap to enter a date.









Research Proposal Title

Topic: Tourism and culture: Cultural heritage and authenticity in tourism, or cross-cultural studies

Keywords: Cultural Heritage, Authenticity, Tourism, Cross-Cultural Studies, Heritage Tourism, Cultural Preservation, Ethnic Tourism, Cultural Identity, Sustainable Tourism, Experiential Tourism

Research Approach: This research will use a primary research method, where the information on the current cultural heritage and authenticity in tourism will be obtained from surveys, and previous research undertakings (smartsurvey.co.uk, 2024). By using this approach one can assess the existing information database and this paper will inform the period in which cultural tourism has developed and the challenges associated with cultural conservation.


Research Question

  • In what ways is cultural tourism conceptually constructed and commodified?

  • In how many ways does the actuality of cultural tourism affect the tourists?

  • Find the right balance between cultural sensitivity and the economic possibilities of the tourist industry.

  • What are the impacts of tourism on the culture of host communities?


  1. Introduction

1.1 Background and Context

Technically, tourism is best understood as a means of bringing people from one nation to another and vice versa and an opportunity for improving mutual comprehension (Walton, 2024). Cultural heritage tourism constitutes a very important subsector of tourism in that it embraces the arts, culture, and history given a destination (Domínguez-Quintero et al., 2020). With the growth of tourism, tradition becomes commercialized rousing concern over the validity of tourism and cultural significance. Thereby, the realization of the principles of authenticity and cultural aspect is paramount in influencing the development of the cultural tourism destination, and the appeal to domestic and foreign tourists. This paper focuses on tourism developments and culture, especially the significance of culture and cultural tourist attractions in tourism.


1.2 Problem Statement

With time cultural heritage tourism is consistently gaining popularity and so the issues of culture selling versus culture saving come to the forefront (D'Amico and Venuti, 2022). This is a big problem for many tourist destinations, as tradition and history become capitalized on for money making. This research focuses on the aspects of culture, tourism, cultural heritage, and the issues that take place about appealing and marketing these aspects. The issue to be investigated in the planned study will be the conflict between the taste and the authenticity of the tourist experience on one hand, and cultural identity on the other.




  1. Literature Review

    1. Key Concepts, Theories, and Studies

2.1.2 Topic 1: Defining Cultural Heritage and Authenticity

According to Kastenholz et al., (2022), Cultural attributes are traditions acquired over time about individual or group identity, such as psycho-cultural history, artifacts and artistic productions, and architectural and historical monuments. While, the other concept of genuine and originality also known as authenticity refers to the true and untouched form of culture, tradition, history, and much more. It does establish that in terms of tourism, authenticity remains a relative notion and depends on the views of the tourist, the hosts, and the developers of tourism. It distinguished two fundamental concepts of ‘staged authenticity,’ where cultural performances are altered to fit the desire of the tourists, which leads to controversies about who has the right to define an ‘authentic’ experience.


2.1.2 Topic 2: Cultural Heritage in Tourism


Such tourism refers to the act of traveling to special cultural sites to learn about a given culture, community, or area. It has turned into one of the most rapidly developing fields in the sphere of tourism, as the tourists interested in acquaintance with the history and present of the region become more eager to participate in such kind of activity. Many tourists are concerned with cultural heritage sites, folkloric and artisanal products, cultural identity, and other travel experiences that facilitate the understanding of the host population’s culture (Tiberghien et al., 2020).


Cultural tourism represents an important component of economic growth, especially in geographical areas that have a high potential for the development of cultural tourism ?(Du Cros and McKercher, 2020). Nevertheless, the commercialized culture often results in the selling off of culture, with anthropological implications as Cohen elucidated that locals are forced to conform to the expectations of the tourists. This conflict between the management of culture and anthropology assets and the push for tourism is always a major concern when studying cultural tourism.


2.1.3 Topic 3: The Importance of Authenticity in Tourism

Another significant aspect of the tourist experience is the concept of the ‘real’ which is of particular interest to the cultural heritage tourist in their search for meaningful and meaningful contact with the culture of the destination. The concept of authenticity can be divided into two categories: two forms of authenticity that are objective and existential authenticity. It distinguishes between objective authenticity which is the reification of cultural substance, for instance, the historical qualities of a site or an object, and existential authenticity which is the search for meaning in the culture beyond the surface (Moore et al., 2021). They also found that both forms of authenticity are relevant in creating satisfaction and emotional experiences for tourists.


2.1.4 Topic 4: Analysis of Cross-cultural

This means cross-cultural analysis of tourism investigates how the cultural interactions between tourists and hosts work to construct the tourist imagery and the imagery of the culture to which the tourists are exposed. Despite the positive impact of tourism on fostering ideas, many cultures remove traditions and cultures from tourist sights adapting them to become more tourist appealing.


Tourism interacts with the culture of the host community as if what is being consumed and transformed here is not the physical space and its representations, but the community’s lack of power in the face of tourist imperialism (Kim et al., 2021). These studies also look at the role played by cultural prejudices and expectations in the management of the tourist encounter and how culture bearers and populations consider the multiple factors influencing the portrayal of their culture to visitors.

2.1.5 Topic 5: Aspects of Staying Authentic

According to Zhang et al., (2020), perhaps the single biggest issue facing cultural heritage tourism is the ability to maintain cultural integrity while trying to meet the demands of tourists. This culture is the progressive distortion of the culture hence what scholars refer to as the tourist gaze where the cultural performances are cooked to suit the tourists. This position sometimes involves the distortion of elements in a particular culture entailing demystification and alteration of specific practices and or beliefs or values.


Additionally, as tourism expands in a given area, the communities that live there may rely heavily on the money that cultural tourism brings and would, therefore, promote the commodification of culture. This commercialization reduces the intrinsic value of the cultural heritage and disassociates the community from the culture (Zhu, 2021).


    1. Gap(s) in Existing Knowledge


Limited Focus on Authenticity's Dual Nature: The notion of authenticity features as a key concept in the improvement of tourist experiences, studies provide limited and specific comparisons of the two types of authenticity and how these affect different categories of tourists. Such issues lead to the call for further qualitative investigation of how various types of tourists perceive authenticity and how their perceptions may affect their experience.


Regional Disparities in Cultural Representation: People rarely make combined and comparative analyses so we see that most of the works are prorated toward some regions or cultures and a general notion of how cultural heritage tourism works in the global context currently lacks sufficient coverage. This research will seek to address this issue by focusing on case studies from other regions thereby offering a wider perspective on the impediments and opportunities that characterize cultural heritage tourism (Moore et al., 2021).


Impact of Digital Media on Cultural Heritage: Due to new technologies and virtual tourism, there is inadequate information on how these technologies impact cultural authenticity. Since the growth of internet presence, more and more tourists are exposed to these tangible and intangible aspects of cultural heritage in the online form, so it is important to analyze how these established interactions encompass the presentation of cultural heritage and determine tourists’ expectations and actual behavior during visiting a destination. The objectives of this project will be to explore the empirical impacts of digital representation on the authenticity of cultural heritage tourism (O'Neil et al., 2021).


Longitudinal Effects of Tourism on Cultural Heritage: Current scholarship provides only a snapshot of how cultural heritage is constructed and who counts as authentic in these processes while overlooking the actual process of cultural practice and the shifting interactions of tourism and culture beyond the present. To a large extent, this research is going to employ a longitudinal design due to the nature of the research questions that concern how cultural heritage and authenticity have evolved due to their interaction with tourism factors.






  1. Research Question, Research Aim, and Research Objectives

3.1 Research Question

  • In what ways is cultural tourism conceptually constructed and commodified?

  • In how many ways does the actuality of cultural tourism affect the tourists?

  • Find the right balance between cultural sensitivity and the economic possibilities of the tourist industry.

  • What are the impacts of tourism on the culture of host communities?


3.2 Research Aim

This study seeks therefore to establish the following objectives: How do cultural heritage and authenticity work? How do they affect tourists? How do Destinations strike a balance between selling culture and being authentic?


3.3 Research Objectives

  • To evaluate the role that authenticity plays in the construction of the tourist experience.

  • To current work sought to investigate the issues that surround cultural character conservation and tourism promotion.

  • To examine the effect of tourism on cultural assets of cultures of host populations/Society.

  • To suggest how actors in the tourism sector can enhance culture and heritage claims.





  1. Research Methodology

4.1 Research Design

This research will apply the qualitative research approach because the method is good for sample studies that require first-hand information from the participants. As a result, the study will employ mainly primary data, which will be gathered through surveys, all enabling extensive investigation of the respondent’s experiences, perceptions, and attitudes.

The study is therefore cross-sectional in approach, with the main objective being to establish the current state of research and knowledge about the subject under focus on the interpretation of Cultural Heritage in the tourism context to being cause-effect relationships. The qualitative design has been chosen as it fits the research goals of getting a better picture of the culture and experience. The data that will be collected will be on tourists’ motivations, behavior, and attitudes towards the authenticity of the cultural heritage sites.

4.2 Research Methods and Sources

The primary data will be obtained from the questionnaires. In this study, face-to-face administration, and online methods will be used to administer the survey to increase the sample.


The data collection will be conducted at a major cultural heritage site for two months. For example, surveys will be conducted in places of historical significance where the visitors can pause for a moment as they go about their business. Target participants will be domestic and international tourists to get a wider view of the public.


Data will be collected personally, to make sure that it will be consistent and has a quality touch by the researcher. The answers received will be audibly recorded and later transcribed for analysis, since the primary approach to the interpretation of the results will be thematic analysis, based on patterns unique to the participants’ perceptions of authenticity and cultural heritage. This method is appropriate for making qualitative analysis and will enhance understanding of how cultural factors are perceived in tourism.




4.3 Sampling Design

In this study, a purposive non-probability sampling technique will be used to choose participants (Qualtrics, 2021). The participants will be 30 in number and will be selected from tourists visiting specific cultural heritage sites. Specific criteria for participant selection will be that they have traveled to at least one well-known cultural tourism destination.


The respondents in the sampling group will be purposefully selected, and the members of the sampling group will be selected about their age, gender, cultural background, and frequency of traveling. These will include aspects such as age, nationality, income, education level, and travel history to try and see if there are any patterns of perception with demographic differences.


A questionnaire (Appendix A) will be administered to participants willing to make comments on cultural heritage experiences. Then qualitative and quantitative data of tourists’ perspectives on the provided authenticity of different experiences will be collected.


4. Research Procedure and Ethical Considerations

The participants will be read a statement about the proposed study and then requested to sign a consent form before the surveys (SmartSurvey.co.uk, 2024). Participants will give their consent through consent forms which will show the aims and objectives of the study, the roles of the participants, and the fact that they can pull out their participation at any time they wish to. In this study, the researcher will guarantee that all the information collected will not identify any participant in the research study.


To follow the regulations of the preservation of data such as the GDPR alongside the protocols of the university, the research shall follow the regulations for the storage of data. Any personally identifiable information will be processed according to these policies, and para participants will also have the possibility of learning how the data will be utilized.


It is estimated that the research is going to present a very low risk for the participants since they will only be required to volunteer their experiences in the research study. Any potential questions that might elicit further discomfort to the participants will be eschewed from the research design.



4.5 Practical considerations


The chosen qualitative paradigm is beneficial for several reasons, for example, it allows for a rich analysis of such notions as authenticity in tourism.


However, like many research approaches, it still has its drawbacks. However, the data collection exercise may prove cumbersome and the sample size may restrict the validity of the outcomes. Some limitations of the study include limitation of time and difficulty in obtaining participants. To avoid these, data collection will be harmonized to fall during periods of high tourist activity and an attempt will be made to attract participants from various backgrounds.






  1. Implications and contributions to knowledge

5.1. Practical Implications

The outcome of this study shall be informative to elucidate how tourists develop their perception regarding the authenticity of cultural heritage sites. Such knowledge can be useful to tourism policymakers as well as heritage managers who would wish to design strategies that could result in the improvement of the authenticity of tourist experiences and therefore increase tourist satisfaction levels.



5.2. Theoretical Implications


This research will advance current knowledge on cultural heritage tourism by providing a more nuanced understanding of how authenticity is received by contemporary tourists. Might disprove theories that hail the idea that this category of travelers holds a uniform perception of authenticity; thus, serves as a useful foundation for the development of future research paradigms. From the present study, the investigation could pave the way for the pursuit of cross-cultural conceptualizations of heritage assets.




  1. Conclusion and Recommendation

6.1 Conclusion


In Conclusion, it could be said that the complex relationship between cultural heritage and authenticity in the Framework of tourism holds many possibilities as well as risks. Pike, the erasing of the difference between culture and tourism commodifies culture in a way that threatens the authenticity of tourist’s desires. This research calls for the proper management of cultural tourism such that economic development does not compromise culture. Real-life experience remains central to the traveling business as more and more people will want the real thing by engaging with cultures of different regions. Thus, all the tourism players, which include governments, businesses, as well as communities, need to find ways that address the need to conserve cultural identity and at the same time address the needs of tourism.


6.2 Recommendation

  • Develop Authentic Experiences: It will also be important for trekking stakeholders to create programs that are unique and culturally sensitive so that as they seek to attract tourists they do not change traditions and norms just to attract people. This can be about developing local skills and ensuring that the local people take their culture directly to the tourists.

  • Community Engagement: Ensure the community participates in the planning and implementation of tourism activities. If granted their input and involvement can guarantee that the existing and future tourism practices reflect identified cultural standards and support sustainability.

  • Sustainable Tourism Policies: Governments and tourism organizations should come up with measures that will help safeguard cultural heritage and tourism that are responsible and sustainable. This involves the management of the social effect of tourism activities on the various societies, especially on the distribution of the various economic gains.

  • Educational Initiatives: Develop and advertise workshops and courses for prospective tourists, as well as locals, which will focus on the significance of cultural consciousness and the negative effects of tourism. They have the potential to promote a harmonious relationship between tourists and the host societies.

  • Research and Data Collection: Continue research on the impact of tourism on the conservation of cultural assets and the phenomena from the point of view of authenticity. This way the results gathered during the process of data collection can be used for the determination of certain patterns within the context of policy and marketing perspectives.








References

D'Amico, S. and Venuti, V. eds. (2022) Handbook of Cultural Heritage Analysis. Cham: Springer. https://www.academia.edu/download/115318261/bfm_978-3-030-60016-7_2F1.pdf

Domínguez-Quintero, A.M. González-Rodríguez, M.R. and Paddison, B. (2020) “ The mediating role of experience quality on authenticity and satisfaction in the context of cultural-heritage tourism”. Current Issues in Tourism, 23(2), https://www.tandfonline.com/doi/abs/10.1080/13683500.2018.1502261

?Du Cros, H. and McKercher, B. (2020) Cultural tourism. Routledge. https://www.taylorfrancis.com/books/mono/10.4324/9780429277498/cultural-tourism-hilary-du-cros-bob-mckercher

Kastenholz, E. and Gronau, W. (2022) “ Enhancing competencies for co-creating appealing and meaningful cultural heritage experiences in tourism”. Journal of Hospitality & Tourism Research, 46(8), pp.1-26. https://journals.sagepub.com/doi/abs/10.1177/1096348020951637

Kim, S. Whitford, M. and Arcodia, C. (2021) “ Development of intangible cultural heritage as a sustainable tourism resource: The intangible cultural heritage practitioners’ perspectives”. In Authenticity and Authentication of Heritage , pp. 1-14. Routledge.https://www.academia.edu/download/94423463/1743873X.2018.156170320221117-1-1wg05oy.pdf

Moore, K. Buchmann, A. Månsson, M. and Fisher, D. (2021) “Authenticity in tourism theory and experience. Practically indispensable and theoretically mischievous?”. Annals of tourism research https://www.sciencedirect.com/science/article/pii/S0160738321000803

Moore, K. Buchmann, A. Månsson, M. and Fisher, D. (2021) “ Authenticity in tourism theory and experience Practically indispensable and theoretically mischievous?”. Annals of tourism research, pp. 1-11. https://nscpolteksby.ac.id/ebook/files/Ebook/Journal%20International/Jurnal%20Tourism/Annals%20Of%20Tourism%20Research/Volume%2089%2C%20July%202021%2C%20103208.pdf


O'Neil, I. Ucbasaran, D. and York, J.G. (2022) “The evolution of founder identity as an authenticity work process”. Journal of business venturing, 37(1), pp. 1-51. https://wrap.warwick.ac.uk/138370/1/WRAP-evolution-founder-identity-authenticity-work-process-Ucbasaran-2020.pdf


?Qualtrics (2021) Non-Probability Sampling: Definition and Examples. Qualtrics. Available at: https://www.qualtrics.com/en-au/experience-management/research/non-probability-sampling/#:~:text=Purposive%20sampling%20(also%20known%20as,include%20and%20choose%20participants%20accordingly (Accessed: 26 September 2024).

smartsurvey.co.uk (2024) Primary Research Methods Explained .SmartSurvey. Available at: https://www.smartsurvey.co.uk/articles/primary-research-methods (Accessed: 26 September 2024).

?SmartSurvey.co.uk (2024) Survey vs Questionnaire - Difference and Definitions . SmartSurvey. Available at: https://www.smartsurvey.co.uk/articles/survey-vs-questionnaire (Accessed: 26 Septemnber 2024).

Tiberghien, G. Bremner, H. and Milne, S. (2020) “ Authenticity and disorientation in the tourism experience”. Journal of Outdoor Recreation and Tourism, pp. 1-25. https://eprints.gla.ac.uk/208940/7/208940.pdf

Walton, J. k. (2024) Tourism . In: Britannica Available at: https://www.britannica.com/topic/tourism (Accessed: 26 September 2024).

Zhang, G. Chen, X. Law, R. and Zhang, M. (2020) “Sustainability of heritage tourism: A structural perspective from cultural identity and consumption intention”. Sustainability, 12(21), https://www.mdpi.com/2071-1050/12/21/9199/pdf

Zhu, Y. (2021) Heritage tourism: from problems to possibilities. Cambridge University Press.https://www.academia.edu/download/68858439/Heritage_tourism_from_problems_to_possibilities.pdf




Appendices:



Appendix A. Questionnaire

1. Have you ever participated in cultural heritage tourism?

Yes

No



2. How important is the authenticity of cultural experiences to you when traveling?

Very Important

Somewhat Important

Not Important



3. What factors influence your decision to visit a cultural heritage site?

Historical significance

Local traditions

Recommendations

Guided tours



4. On a scale of 1-5, how satisfied were you with the authenticity of the cultural heritage experiences you’ve had?

1 (Very dissatisfied) to 5 (Very satisfied)



5. Do you believe tourism negatively impacts the preservation of cultural heritage?

Yes

No

Not sure



Appendix B. Consent Form







Appendix C. Research Timeline



Task

Duration

Start Date

End Date

Proposal Preparation

2 weeks

01/10/2024

15/10/2024

Literature Review

3 weeks

16/10/2024

05/11/2024

Questionnaire Design

1 week

06/11/2024

13/11/2024

Data Collection (Primary Research)

3 weeks

14/11/2024

05/12/2024

Data Analysis

2 weeks

06/12/2024

20/12/2024

Report Writing (First Draft)

2 weeks

21/12/2024

04/01/2025

Review and Revision

1 week

05/01/2025

12/01/2025

Final Report Submission

1 day

13/01/2025

13/01/2025

Presentation Preparation

1 week

14/01/2025

21/01/2025

Final Presentation

1 day

22/01/2025

22/01/2025





2


FAQ's