Managing Scope in SCRUM Projects: Techniques, Challenges, and Best Practices

Microsoft Word - Assignment Cover Sheet revised including groups FINAL



Faculty of Higher Education


Unit

Details

Unit Name


Unit Code


Year

2024

Trimester number





Assessment

Details

Assessment Name


Due Date: dd/mm/yyyy






Individual Student

Details

Student Number


First Name


Family Name






Submission

Declaration

Integrity Declaration


Full Name


Submission Date








Introduction

As a result of the rapid evolution of business life, Agile methodologies have become the primary management approach in software development projects. SCRUM is the most used because Agile frameworks focus on flexibility, collaboration, and iterative development. It allows the teams to easily change their approaches when implementing new requirements to match stakeholder needs across the development process. In contrast to managing a project to a scope defined at the start of the project, the scope in SCRUM is always changing. This flexibility is one of the project’s strengths at the same time, it gives rise to several issues that are related to scope regulation. The most compelling issue of concern when working in SCRUM is the ability to address constant alterations in the project scope commonly referred to as scope creep. These changes, often, can upset the flow of a project’s timeline, might increase the cost or budget allocated to a project, and may put an excessive burden on the development team. Scope management therefore plays the role of moderating the flexibility of SCRUM while at the same time ensuring the time, and the budget as well as the deliverables are well accounted for. The purpose of the present report is to identify the issues related to scope management in SCRUM projects. It will also look at how scope changes are managed, the issues that surround scope control and management, and the best practices of scope management. The goal is to provide recommendations that would assist in avoiding different risks in connection with the scope of SCRUM for achieving project success.



Literature review

Agile and SCRUM Fundamentals

SCRUM is one of the most popular frameworks that belong to Agile methodologies which deals with work that can be split into multiple complex parts known as sprints. These sprints usually take two to four weeks where the aim is to deliver a potentially shippable product increment at the end of the cycle. SCRUM heavily focuses on teamwork, adaptability, and constant feedback from key stakeholders so that changes can be made as required a lot. However, due to the iterative approach of SCRUM while encouraging flexibility it results in scope changes. When performed improperly it leads to such inconveniences as delays in projects, costs exceeding the set budget, or even exhaustion of the teams leading to ineffective scrum management, hence the essence of scope management in the scrum environment. (Zayat et al, 2020, p3(3)).

Scope Definition in Traditional vs. Agile Projects

In traditional project management, the scope of the project is planned during the initiation phase and is changed and controlled through processes that include change requests. This approach entails structure, especially in a bid to achieve the much-needed changes on time and within the cost estimates. On the other hand, in the Agile approaches, such as SCRUM, the scope is more fluid. As seen, changes are preferred better to satisfy the needs of stakeholders, which makes the project more flexible. While flexibility is a virtue, it almost invites that the scope of the projects will be altered often making it difficult to manage the projects and the resources availed more so in terms of time (Ciric Lalic et al, 2022).

Stakeholder Involvement and Its Impact on Scope

Most stakeholders are engaged heavily throughout the SCRUM process across different phases of projects. In sprint reviews stakeholders are involved in reviewing the product increment to be delivered at the end of the sprint. This feedback loop makes some sense because it insulates the maker from unreasonable stakeholder demands but at the same time introduces the possibility of scope changes. The users may demand new additions or modifications in response to current requirements in business operations. This involvement improves product quality but it becomes a problem if not well controlled since it expands the project’s scope and therefore requires close attention to manage stakeholder needs against the time and costs possible with the project (Rowe, 2020).

Product Backlog and Scope Changes

Management of scope within the SCRUM projects involves the use of the product backlog as one of the aspects. It is a list that shows all the changes that should be made to the product to turn the basic prototype into a nearly perfect version of the final product. The role of the product owner is to constantly ensure they improve and order the backlog to have the most relevant work implemented in each sprint (Remta & Buchalcevova, 2021, p3(7)). Scope control is done by the methodology called backlog refinement where new items are introduced some items are prioritized, while others are removed or modified. The careful management of a backlog is that the teams can prevent scope creep from happening, or when it has occurred, then ensure that only the most crucial changes are made in the scope of the project.

Scope Creep in SCRUM

The scope is called creep when other or additional features or tasks are introduced into a project without the project going through scope approval to determine the appropriate time, cost, and resources for accomplishing the new feature or task. In SCRUM, scope creep is a problem that happens because SCRUM is a flexible and constantly improving process. If not controlled properly, there will be a tendency to add new requirements after every sprint, and this results in extended time and cost. When managing scope, project teams must declare how to handle scope changes, that is, which change requests to request the addition of tasks to the product backlog and which changes are not prioritized and therefore not allowed at any time (SUVVARI, 2022, p360(3)).

Time and Budget Implications of Scope Changes

In SCRUM, time and budget are considered a given rigid factor, while scope is very fluid. While this flexibility helps the teams to adapt to the changing requirements, the continual scope change impacts both time and cost lines. Any change in the scope of the project brings extra work, meaning that development time can be extended together with costs. To assert control over these aspects it is crucial to manage these impacts effectively. Thus project managers need always to monitor the effect of iterative changes on the timeline and resource usage to be able to correct the direction of a project as it rolls out due to scope crests and troughs (Layton et al, 2020).

Sprint Planning as a Tool for Managing Scope

Another sham demonstrated by SCRUM is the use of the sprint planning tool in managing and controlling scope. This process happens in sprint planning where the team chooses a subset of the product backlog they will complete in the coming sprint. It thus assists in preventing the work in progress and only focuses on the most critical tasks in the performance of the contractor. Sprint review also acts as a platform where one can be able to check the influence of new scope changes on the project schedule. This means that the teams can control scope by choosing which tasks should be included in the sprint and which in this way the team can be prevented from being overwhelmed by excessive work or new and unscheduled scope changes (Marle, 2020, p4(2)).

Challenges of Managing Scope in SCRUM

The control of scope in SCRUM can be challenging because the identified framework has several features, including flexibilities of the iterative nature. These are the prospects of scope creep, problems with stakeholder management, such as a challenge of defining the project scope and ensuring all the stakeholders understand it, as well as team burden due to constant changes in the project scope (Bundhun & Sungkur, 2021, p.316(5)). Moreover, due to the SCRUM methodology where working software is more valuable than extensive documentation, it can be hard to keep the history of scope changes formalized in the project documentation to reduce communication issues between the team members. However, these are challenges that project managers must actively manage to try and avoid changing scope in a way that threatens the time, budget, and quality of a project.

Best Practices for Scope Management in SCRUM

Some suggestions regarding precautionary scope management have been highlighted below that are very effective in the context of the SCRUM process. First, the teams should employ will have regular backlog review meetings to make sure the backlog is fresh, and items are ordered as appropriate. Second, simple communication with the stakeholders should be made to control the scope of their expectations and have a formal note on changes to the scope. Third, the teams should try to introduce a lesser number of scope changes during active sprints because it may be overwhelming for teams and thus cause a period of delay. Therefore, the above best practices give SCRUM teams sound guidance on sight scope changes and project control (Laudati, 2024, p13(2)).

Strategies to Control Scope in SCRUM Projects

To keep scope in check in SCRUM projects, among the following are used Strategies to control scope in SCRUM projects include the following. First, it is appropriate for teams to set limits on what is acceptable scope changes, especially during the development phase, to limit what any stakeholders can request as in and out of scope. Second, stakeholders should be reviewed with a certain frequency to determine the effect of change on the time and money estimates. Third, there are cross-overs with traditional methodology such that strict Agile methods can be adopted to introduce more formal change control measures. The following strategies prevent scope changes from being detrimental to an organization’s project by making sure they are controlled for proper timing, cost, and quality impacts (Tariq et al, 2020, p154589(3)).



Discussion

Developing strategies to manage the impact of scope change on SCRUM projects is however a daunting task that needs to be undertaken properly. As mentioned in the literature review section, the success of SCRUM which focuses on flexibility and iterative development can also create problems like scope creep, budgetary control issues, and missed timelines regarding stakeholder expectations. This discussion will seek to answer the following questions What techniques are used in managing scope changes? What problems are associated with scope changes? What measures can the SCRUM team put in place to manage scope without negatively impacting project success?

Managing Change of Scope in SCRUM

Another Scrum guide concept that is important in the handling of scope is the product backlog. However, product owners are in a position to maintain and groom the backlog, so that only the most important changes are put forward at a certain phase of work. The backlog refinement also helps in ‘managing’ scope creep because it offers an opportunity for the project team to rate the newly identified needs and greed. Also, the daily sprints increase the number of tasks but the planning of sprints assists in keeping work in progress in check. They also assist in regulating changes in the scope as only strategic tasks are considered during that structured planning, with others being pushed into the next sprints.

However, scope changes continue to occur in SCRUM because of the huge involvement of the stakeholders. During a sprint review, stakeholders are usually involved as they give feedback on the product backlog and changes that might be made. Such successive achievements guarantee that the product under development is consistent with the expectations of the stakeholders. However, the process also makes it problematic to achieve and sustain a project scope. Therefore, in managing such changes, every SCRUM team needs to define communication with consumers as well as suppliers and to log changes within the scope since the latter can influence the completion of a project and its cost.

Challenges in Managing Scope Changes

The issue of flexibility controls is one of the critical aspects of scope changes in managing SCRUM. The SCRUM process is dynamic, meaning that the scope of the project is adjustable during the development process. However, excessive flexibility in solutions development also has the undesired side effect of scope creep which is an uncontrolled growth of the project scope. This can lead to failure to meet schedules, exceed budgets, and finally, production of low-quality products. They have to learn how to open up for some modifications and at the same time control changes in the scope of the project. This means that frequently, change has to be assessed to guarantee that it benefits the project and does not place additional strain on the group or its members.

Another difficulty is to control the effects of the changes in the scope on time and financial frameworks. Every scope change adds new work to the project plan which may add time and cost to the project. These impacts should be closely observed by the SCRUM teams to make the necessary changes such that the project is effectively progressed. This can be challenging mainly where the change is rife, and the project manager must conduct a proper analysis of the cost and value of every change.

Methods for Successful Scope Management

Based on the results, control tools and methodologies that should be introduced by the SCRUM teams to effectively manage the scope changes are the following. Among the strategies to control is to establish guidelines governing the changes of scope when it is still in early project development. This includes communication of expectations with the stakeholders about issues that are likely to be considered in or out of scope with a view of avoiding introducing changes that are not desirable.

The second method of scope change control is the constant review of stakeholders in the course of a program’s implementation. These reviews enable the team to capture details as to changes that may have affected the timeline and the cost of the project so that all changes are approved by the team and the stakeholders. Because these reviews are conducted at the end of each sprint, it is possible to closely manage when scope changes are incorporated into a project.

Finally, by identifying risks and the techniques to deal with them, teams adopting more Agile integrated with more of the traditional project management methodologies can then take up the issue of scope changes successfully. This approach implements formal change control procedures for example getting approval from the change control board which minimizes risks associated with unsupervised scope growth.

Conclusion

Controlling the Scrum application in as much as addressing scope creep is always a delicate balancing of freedom within a framework. Although SCRUM is indefinite which gives the scope to incorporate changes with the help of stakeholders as well as changing requirements, it also leads to the problem of scope creep which results in an increase in time cycle and cost overrun. To achieve the status of the project being stable while delivering value in a phased manner, the management of scope is very crucial. This report has described several techniques used in managing scope change in SCRUM such as refinement of the product backlog, sprint planning, and communication with the stakeholders. But addressing such changes is not easy since it comes with provoking issues like, how we maintain productivity in teams when we call it time, how we control our budgets, and how we avoid uncontrolled scope increases It is therefore important for the leaders involved to be very coherent with the stakeholders involved in case of risk. These recommendations including setting criteria for scope change, holding stakeholder checks, and employing mixed project management methodologies, will serve as a useful framework for managing scope that can be implemented without restricting SCRUM. In this regard, the provided strategies will help project managers manage scope issues within the context of SCRUM projects and complete project work on time while meeting the expectations of other stakeholders involved in the projects.



References

  1. Bundhun, K. & Sungkur, R.K. 2021. Developing a framework to overcome communication challenges in agile distributed teams–Case study of a Mauritian-based IT service delivery centre, Global Transitions Proceedings, vol.2, no. 2, pp.315-322, https://www.sciencedirect.com/science/article/pii/S2666285X21000340

  2. Ciric Lalic, D., Lalic, B., Deli?, M., Gracanin, D. & Stefanovic, D. 2022. How project management approach impact project success? From traditional to agile, International Journal of Managing Projects in Business, vol.15, no.3, https://www.researchgate.net/profile/Danijela-Ciric/publication/358619333_How_project_management_approach_impact_project_success_From_traditional_to_agile/links/6458ceaa97449a0e1a87001a/How-project-management-approach-impact-project-success-From-traditional-to-agile.pdf

  3. Laudati, D.A. 2024. Tailored Implementation of SAFe and Scrum in a Real-World Project: A Case Study (Doctoral dissertation, Politecnico di Torino, pp. 1-81, https://webthesis.biblio.polito.it/secure/31135/1/tesi.pdf

  4. Layton, M.C., Ostermiller, S.J. & Kynaston, D.J. 2020. Agile project management for dummies. John Wiley & Sons.? http://gildan-bonus-content.s3.amazonaws.com/GIL2114_AgileProjectManagement/GIL2114_AgileProjectManagement_BonusPDF.pdf

  5. Marle, F. 2020. Research Article An Assistance to Project Risk Management Based on Complex Systems Theory and Agile Project Management, pp. 1-20, https://www.academia.edu/download/74193346/3739129.pdf

  6. Remta, D. & Buchalcevova, A. 2021. Product owner’s journey to SAFe®—role changes in scaled Agile framework®, Information, vol.12, no.3, p. 1-18, https://www.mdpi.com/2078-2489/12/3/107

  7. Rowe, S.F. 2020. Project management for small projects, Berrett-Koehler Publishers. https://books.google.com/books?hl=en&lr=&id=BSzJDwAAQBAJ&oi=fnd&pg=PP1&dq=Project+management+for+small+projects.+Berrett-Koehler+Publishers&ots=qoK1tXwo3k&sig=W2Til0X_ZaAnnRxeigcyAypib44



  1. SUVVARI, S.K. 2022. Managing Project Scope Creep: Strategies for Containing Changes, Innovative Research Thoughts, vol.8, no.4, pp.360-371, https://irt.shodhsagar.com/index.php/j/article/view/1475

  2. Tariq, S., Ahmad, N., Ashraf, M.U., Alghamdi, A.M. & Alfakeeh, A.S. 2020. Measuring the impact of scope changes on project plan using EVM, IEEE Access8, pp.154589-154613, https://ieeexplore.ieee.org/abstract/document/9172051/

  3. Zayat, W. & Senvar, O. 2020. Framework study for agile software development via scrum and Kanban, International journal of innovation and technology management, vol.17, no.04, pp.1-24, https://www.researchgate.net/profile/Wael-Zayat/publication/341318650_Framework_Study_for_Agile_Software_Development_Via_Scrum_and_Kanban/links/6211f935eb735c508ae3c161/Framework-Study-for-Agile-Software-Development-Via-Scrum-and-Kanban.pdf











8


FAQ's