CHC33021 Certificate III in Individual Support (Disability) Skills Workbook (Part 6)













CHC33021

Certificate III in Individual Support

(Disability)

Skills Workbook (Part 6)
























SUBJECT 6:

The assessments in this subject assess the candidate’s practical knowledge and skills in relation to the following units of competency:

  • CHCDIS012 - Support Community Participation and Social Inclusion



IMPORTANT

Before you start the assessments in this subject, make sure you have:

  • Carefully read the instructions provided in each assessment task in this subject.

  • Printed hard copies of any required vocational workplace forms and templates so you may bring them with you at your vocational placement organisation/workplace.

  • Discussed and reviewed the assessment tasks in this subject with your workplace supervisor.

  • Coordinated with both your supervisor and assessor regarding schedules on when you can complete these tasks while being directly observed by the assessor in the workplace.

































Contents

Task 1 – Consulting With Persons With Disability About Their Needs and Preferences 8

Individualised Plan Template Client A 9

Gaps and Barriers in Support (To be completed as part of Workplace Assessment Task 7) 14

Individualised Plan Template Client B 15

Gaps and Barriers in Support (To be completed as part of Workplace Assessment Task 7) 20

Task 1 Observation Checklist 21

Task 2 – Identifying Community Participation Options, Networks and Services 23

Task 3 – Providing Community Options That Will Meet Needs and Preferences 25

Meeting Minutes Template Client A 27

Meeting Minutes Template Client B 29

Task 3 Observation Checklist 31

Task 4 – Supporting Persons With Disability in Accessing Options and Opportunities 37

Task 4 Observation Checklist 38

Task 5 – Seeking Feedback to Ensure That Support Meets Needs and Preferences 43

Feedback Form Template Client A 44

Feedback Form Template Client B 46

Task 5 Observation Checklist 48

Task 6 – Monitoring Community Participation and Social Inclusion 52

Meeting Minutes Template Client A 54

Meeting Minutes Template Client B 56

Observation Journal Template Client A 58

Observation Journal Template Client B 60

Task 6 Observation Checklist 62

Observation Form 62

Instance 1 62

Instance 2 63

Task 7 – Consulting Persons With Disability to Identify and Overcome Gaps and Barriers 67

Assistive Technology Report Form Template Client A 68

Assistive Technology Report Form Template Client B 69

Meeting Minutes Template Client A 70

Meeting Minutes Template Client B 72

Task 7 Observation Checklist 74

Task 8 – Supporting Persons With Disability in Addressing Barriers 77

Strategy Monitoring Form Template Client A 78

Strategy Monitoring Form Template Client B 78

Meeting Minutes Template Client A 79

Meeting Minutes Template Client B 81

Task 8 Observation Checklist 83

Task 9 – Recognising Limitations in Addressing Issues 87

Reflective Journal Template 88

Meeting Minutes Template 89

Task 9 Observation Checklist 91

Assessor Checklists 92





Preliminary Task

All tasks in this workplace assessment require you to support persons with disability.

Before the assessment, consult with your workplace supervisor to Nominate two persons with disability whom you will support in all tasks. It is recommended that you Nominate persons whom you have supported before or are currently supporting, as you will be required to share your knowledge, experience, previous observations, and insights about these persons with disability.

Once the two persons with disability have been Nominated, record their details in the spaces provided below.

For each of the two persons with disability Nominated, record the following:

  • The type of disability of the person

  • The person’s skills related to community participation

  • The person’s interests related to community participation

  • A general description of the person’s goals related to community participation



Person With Disability A

Type of disability

Skills related to community participation

Interests related to community participation

Goals related to community participation

?????

Intellectual disability

?????

Social skills

Teamwork and collaboration ability

Ability to follow instructions






































?????

Performing outdoor activities like gardening etc.

Preparing food

Voluntarily engage in pet care

?????

To work as a volunteer in local community

To learn and prepare new recipes

To work as a volunteer and provide shelter and other facilities to animals

Person With Disability B

Type of disability

Skills related to community participation

Interests related to community participation

Goals related to community participation

?????Visual impairment

?????

Mobility skills

Communication skills

Problem solving skills

Ability to use advance technology






?????

Art and craft activities

Voluntarily participate in community services

Participate in recreational activities

Engage in social and cultural events




To engage in art and craft exhibition ????

Volunteer local charity programs

To engage in sports activities and perform effectively as a mentor

To build strong connections with community members ?

Task 1 – Consulting With Persons With Disability About Their Needs and Preferences


Consult with two persons with disability about their needs and preferences.

STEPS TO TAKE

      1. Meet with each of the two persons to discuss the following:

        1. Their interests, needs, abilities, and preferences regarding engaging with a social network

        2. Their preferred manner of participation and its requirements

        3. Their cultural and religious needs

      2. Record their discussed interests, needs, abilities and preferences in their individualised plan

Use your organisation’s template for documenting individualised plans, or you may use the generic Individualised Plan template provided along with this workbook.

OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 1 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 1 – Assessor’s Checklist



EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

Copies of the individualised plans of the two persons with disability that you supported (completed section in the template provided for task 1)



Individualised Plan Template Client A

Worker’s Information

Name:

????Mr. X ?

Creation Date:

?????

Organisation:

?Community support service provider ????

Review Date:

?????

Client’s Information

Name:

?????Mr. X

Birthday:


Preferred name:

???X ??

Room Number:


Interests

Addressed by community options, networks or services?

?????Art and painting


?YES ×NO

?????Gardening

×YES ?NO

?????listening music

Add more rows as necessary

?YES ×NO

General needs

Addressed by community options, networks or services?

?????Basic routine skills

×YES ?NO

?????Social interaction

×YES ?NO

Physical exercise

No

Cultural needs

Addressed by community options, networks or services?

?????Access to variety of meals

×YES?NO

?????Actively involved in cultural evens

?YES×NO

?????

Add more rows as necessary

?YES?NO

Religious needs

Addressed by community options, networks or services?

?????Collaborative working with community members

×YES?NO

?????Access to religious services

?YES×NO

?????

Add more rows as necessary

?YES?NO


Abilities

Addressed by community options, networks or services?

?????Fine motor skills

?YES ×NO

?????Effective communication skills

×YES ?NO

?????

Add more rows as necessary

?YES ?NO

Preferences

Addressed by community options, networks or services?

?????One on one session

?YES ×NO

?????Group activities

×YES ?NO

?????

Add more rows as necessary

?YES ?NO

Client Information Related to Engaging With a Social Network (To be completed as part of Workplace Assessment Task 1)

Preferred manner of participation

Preferred manner of participation

Requirements to achieve the preferred manner of participation

Addressed by community options, networks or services?

???Access to group art class ??

  1. ?????accessible venue

  2. ?????adequate resources

  3. ?????Trained and experienced instructor

Add more fields as necessary

×YES ?NO

???Gardening ??

  1. ???availability of resources like tools ??

  2. ???transportation ??

  3. ?????

Add more fields as necessary

×YES ?NO

?????

Listening music

  1. ?????comfortable seating

  2. ?????access to required equipments

  3. ?????

Add more fields as necessary

?YES ×NO


Community Participation Options, Networks and Services (To be completed as part of Workplace Assessment Task 2)



Community participation options

Community resources

Source

Interests, needs, abilities, preferences addressed

Actively participate in local recreational center

?Community centre ????

  1. ??socialisation ???

  2. ?????leisure activity

  3. ?????physical activity

Add more fields as necessary

?????library services

?????local library

  1. ????educational program ?

  2. ?reading ????

  3. ?????positive and supportive environment


Community programs

Source

Interests, needs, abilities, preferences addressed

?????Training and learning program

?????vocational institute

  1. ?????promote independence

  2. ?????employment skills

  3. ?????skill development

Add more fields as necessary

?????Art therapy program

?????Therapy center

  1. ?????social interaction

  2. ????creative expression

  3. ?????emotional support

Add more fields as necessary



Community aids

Source

Interests, needs, abilities, preferences addressed

?????involve sensory items

?????online store

  1. ??Focus improvement ???

  2. ?????sensory stimulation

  3. ?????

Add more fields as necessary

?????access to technology

Technology provider ?????

  1. ???living assistance ??

  2. ?????communication requirement

  3. ?????

Add more fields as necessary


Community equipment

Source

Interests, needs, abilities, preferences addressed

?????adapt changes in equipment to foster improvement

?????store

  1. ???health improvement ??

  2. ?????physical health

  3. ?????

Add more fields as necessary

????wheelchair ?

?????medical store

  1. ?????independence

  2. ?????mobility

  3. ?????

Add more fields as necessary


Community networks

Social networks based on shared interests

Source

Interests, needs, abilities, preferences addressed

?????club for specially abled individuals

?????local library

  1. ?????sharing ideas and suggestions

  2. ?????discussion

  3. ?????reading

Add more fields as necessary

?????participate in Olympic community

?????special sports activities and equipments

  1. Social interaction ?????

  2. ?????collaborative working

  3. ?????sports activity

Add more fields as necessary


Work networks

Source

Interests, needs, abilities, preferences addressed

?????job opportunity

?????employment agency

  1. ???skill utilisation ??

  2. ?????customised job roles

  3. ?????

Add more fields as necessary

?????organise internship program

?????community firms

  1. ??socialisation ???

  2. ?????work experience

  3. ?????skill development

Add more fields as necessary

Community services

Agencies

Source

Interests, needs, abilities, preferences addressed

?????access to mental health services

?????community health firms

  1. ??coping strategy???

  2. ?????emotional health and wellbeing

  3. ?????

Add more fields as necessary

?????Disability service provider

????health department

  1. ???resource access ??

  2. ?????advocacy

  3. ?????support services

Add more fields as necessary


Transport services

Source

Interests, needs, abilities, preferences addressed

?????Community transportation services

?????non profit making organisations

  1. ???social events ??

  2. ?????transport to destinations

  3. ?????

Add more fields as necessary

????easy access to public transport services

?????transportation authority

  1. ????access to community services ?

  2. ?????social engagement

  3. ?????mobility

Add more fields as necessary


Gaps and Barriers in Support (To be completed as part of Workplace Assessment Task 7)

Gaps in support

Solutions to address gaps

?????lack of access to required training material

????ensure access to training material that can help deliver quality services

????Ineffective communication system

?lack of communication influence discussion during meeting and to address this it is important to implement proper signage and boards that help communicate effectively ????

?????lack of access to social interaction

Organise inclusive training session to get peer support?????

Lack of tailored approach to address specific need of individuals

Collaborative working will help design personalised plan that help meet specific needs

Add more rows as necessary


Barriers in support

Solutions to address barriers

????misunderstanding at workplace can impact ?workers performance and productivity

????Organise training program for team members to promote intellectual disability ?

?????physical challenges at workplace

?????it is important t make sure that all required resources including physical resources

?????lack of access to required services

?????booklets and leaflets can be distributed to spread awareness about resources required

Communication barriers at workplace

Organise training program that help train team members about effective communication techniques that help deliver person-centred care and services

Add more rows as necessary

Remarks

During the counseling session, it was analyzed that individuals with physical disability face several issues and challenges that impact overall performance and productivity. To address issues faced by intellectual disability individuals it is important to foster open communication. Access to advanced technology also helps individuals get access to required resources that help spread awareness and coordination among team members. All this will help create an inclusive environment that helps achieve desired objectives.



Individualised Plan Template Client B

Worker’s Information

Name:

?????

Creation Date:

?????

Organisation:

?????Support organisation

Review Date:

?????

Client’s Information

Name:

????Mr. Y ?

Birthday:

?????

Preferred name:

?????

Room number:

?????

Interests

Addressed by community options, networks or services?



?????Reading

?YES × NO



?????Gardening

?YES× NO



?????Music and singing


× YES?NO



Assistive technology

Yes



General needs

Addressed by community options, networks or services?



?????Assistance with daily living

?YES× NO



?????mobility training

× YES?NO



Access to information

?YES× NO



Cultural needs

Addressed by community options, networks or services?

?????Active participation in cultural programs

× YES?NO

?????Access to required resources

?YES× NO

?????

Add more rows as necessary

?YES?NO

Religious needs

Addressed by community options, networks or services?

?????Access to material like religious texts

× YES?NO

?????Active participation in religious programs

?YES× NO

?????

Add more rows as necessary

?YES?NO

Abilities

Addressed by community options, networks or services?

?????Strong communication skills

× YES?NO

?????ability to handle advance software

× YES?NO

?????

Add more rows as necessary

?YES?NO

Preferences

Addressed by community options, networks or services?

?????Active participation in hands on experience activities

× YES?NO

?????Facilitate one on one interaction in group discussion

?YES × NO

?????

Add more rows as necessary

?YES?NO



Client Information Related to Engaging With a Social Network (To be completed as part of Workplace Assessment Task 1)

Preferred manner of participation

Preferred manner of participation

Requirements to achieve the preferred manner of participation

Addressed by community options, networks or services?

?????attend workshops that include assistive technology

  1. ??Educator ???

  2. ?????technology workshop

  3. ?????learning material in Braille

Add more fields as necessary

× YES?NO

?????Join music group

  1. ????Access to public transportation services ?

  2. ?????knowledge of music groups and events

  3. ????required music equipments ?

Add more fields as necessary

× YES?NO

?????

Active participation in community gardening activity

  1. ???access to garden area ??

  2. ?????gardening equipments

  3. ?????safety gears

Add more fields as necessary

?YES× NO


Community Participation Options, Networks and Services (To be completed as part of Workplace Assessment Task 2)


Community participation options

Community resources

Source

Interests, needs, abilities, preferences addressed

?????Vision support group

Non-profit organisation ?????

  1. ??facilitate social interaction ???

  2. ?????share experience

  3. ????Enhance ability to understand ?

Add more fields as necessary

?????Vision resource center

Health departments ?????

  1. ??provide access to required information ???

  2. ?????address basic needs

  3. ?????adaptive technology

Add more fields as necessary


Community programs

Source

Interests, needs, abilities, preferences addressed

?????Nutrition and cooking classes

?????health agency and online website

  1. ??develop skills ???

  2. ?????promote independent living

  3. ????learn nutritional cooking techniques ?

Add more fields as necessary

?????volunteer programs to enhance community engagement

?????Non-profit organisation

  1. ?Promote social connection ????

  2. ?????community development

  3. ?????engage in volunteer programs

Add more fields as necessary



Community aids

Source

Interests, needs, abilities, preferences addressed

?????Sound navigation apps

?????technology providers

  1. ???promote independent travelling ??

  2. ?????understand communicated message

  3. ?????address navigation needs

Add more fields as necessary

?????canes for mobility

?????rehabilitation center

  1. ???promote independence ??

  2. ????address mobility needs ?

  3. ?????enhance living

Add more fields as necessary


Community equipment

Source

Interests, needs, abilities, preferences addressed

?????Audio books

?????audio book publisher

  1. ?????access to required information

  2. ?????enhance understanding of literature

  3. ?improve listening skills ????

Add more fields as necessary

?????communication devices

?????Assistive technology provider

  1. ?improve communication ????

  2. ?????enhance understanding of assistive technology

  3. ????help streamline communication process ?

Add more fields as necessary


Community networks

Social networks based on shared interests

Source

Interests, needs, abilities, preferences addressed

?????Visual impairment forums

?????online platforms

  1. ?????access to wide network

  2. ?????area to connect

  3. ?????share resources and experience

Add more fields as necessary

?????Fitness clubs

Community gym ?????

  1. ??access to physical activities ???

  2. ?????boost physical and mental health

  3. ????inclusive learning ?

Add more fields as necessary


Work networks

Source

Interests, needs, abilities, preferences addressed

?????employment support services

???Job agencies ??

  1. ???employment opportunity ??

  2. ??access to quality services ???

  3. ?????enhance living standard

Add more fields as necessary

?????Peer mentorship program

?????professional network

  1. ?????career development

  2. ?????job opportunity

  3. ?????tailored mentoring

Add more fields as necessary

Community services

Agencies

Source

Interests, needs, abilities, preferences addressed

?????rehabilitation services

?????health service provider

  1. ?Enhance quality of life ????

  2. ?????improved physical health

  3. ???restore independence ??

Add more fields as necessary

?????disability advocacy agencies

National health organisations ?????

  1. ?????access to resources

  2. ???get legal advice assistance ??

  3. ?????promote independence

Add more fields as necessary


Transport services

Source

Interests, needs, abilities, preferences addressed

?????non emergency medical transport

?????transportation service provider

  1. ??access to transportation services ???

  2. ???attend medical appointments on time ??

  3. ?????improve health

Add more fields as necessary

?????accessible transit options

?????transportation authority

  1. ?????access to transportation services

  2. ?????easy travelling

  3. ?????enhance mobility

Add more fields as necessary



Gaps and Barriers in Support (To be completed as part of Workplace Assessment Task 7)

Gaps in support

Solutions to address gaps

?????Insufficient training to use assistive technology

????to address this it is important to organise regular training workshops that help visually impaired individuals to access advance technology. ?

?????inadequate communication

?????design clear communication plan and system to facilitate open communication that help have access to required information including support services available etc.

?????lack of access to audio guides at workplace

?????to design an effective tactile map that help implement effective audio guides that retain learners interest

Add more rows as necessary


Barriers in support

Solutions to address barriers

?????physical barriers

?????It is important to organise regular audit programs that help navigate challenges and provide required support to visually impaired individuals

?????lack of awareness among co-workers

?????Organise training and learning program for team members that help spread awareness and create inclusive working environment.

?????inadequate reporting procedure

??Design an effective and easily accessible reporting procedure that help address issues and promote access to assistive technology. ???

Add more rows as necessary


Remarks

During a consultation with visually impaired individuals, it was analyzed that individuals face several issues and challenges that impact their performance and productivity. Working collaboratively with seniors helps evaluate effective strategies that align with organizational policies and promote diversity and inclusivity in the workplace. Considering the specific requirement of the visually impaired individuals help design personalized plans and include follow-up actions that help monitor progress and implement solutions that help achieve desired outcomes.









Task 1 Observation Checklist


The candidate’s individualised plan submission:

Client A

Client B


  1. Records the candidate’s details.

? YES ? NO

? YES ? NO ?????

  1. Records the client’s information.

? YES ? NO

?? YES ? NO

  1. Records the client’s interests, needs, abilities and preferences regarding engaging with a social network.



  1. Records the client’s interests related to engaging with a social network.

? YES ? NO

??? YES ? NO ???

  1. Records the client’s general needs related to engaging with a social network.

? YES ? NO

??? YES ? NO

  1. Records the client’s cultural needs related to engaging with a social network.

? YES ? NO

??? YES ? NO

  1. Records the client’s religious needs related to engaging with a social network.

? YES ? NO

???? YES ? NO

  1. Record’s the client’s abilities related to engaging with a social network.

? YES ? NO

???? YES ? NO

  1. Record’s the client’s preferences related to engaging with a social network.

? YES ? NO

????? YES ? NO

  1. Records the client’s preferred manner of participation.

? YES ? NO

???? YES ? NO

  1. Records requirements to achieve the client’s preferred manner of participation.

? YES ? NO

????? YES ? NO










SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????





Task 2 – Identifying Community Participation Options, Networks and Services


Identify and access community participation options, networks and services according to the preferences and needs of persons with disability.

STEPS TO TAKE

  1. Access the individualised plan of each of the two persons and review the interests, needs, abilities and preferences that they discussed in Task 1.

  2. Browse different sources of information based on the person’s individualised plan to identify:

  1. Community participation options including:

  1. Two resources

  2. Two programs

  3. Aids

  4. Pieces of equipment

  1. Community networks including:

  1. Social networks based on shared interests

  2. Work networks

  1. Community services including:

  1. Agencies

  2. Transport services

  1. Browse different sources of information to identify community participation options, networks or services that accommodate the cultural and religious needs of the person with disability based on their individualised plan.

  2. Access the community participation options, networks and services that you identified and:

  1. Verify their availability

  2. Confirm if they accommodate the cultural needs of the person based on their individualised plan

  3. Confirm if they accommodate the religious needs of the person based on their individualised plan




  1. Record information about the available community participation options, networks and services in the person’s individualised plan. Indicate the source of each and specify the interests, needs (including cultural and religious needs), abilities and preferences that each option, network, or service addresses.

ASSESSOR’S CHECKLIST

Before starting this task, review the Workplace Assessment Task 2 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.



EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Copies of the individualised plans of the two persons with disability that you supported with information on community participation options, networks and services (completed section of the individualised template provided for task 2)

  • Documentation of community participation options, networks and services that you accessed. Documentation may be in the form of printed copies or screenshots of websites, articles, brochures and other digital or print materials that contain information about each option, network or service that you accessed.








Task 3 – Providing Community Options That Will Meet Needs and Preferences


Provide community options that will meet the needs and preferences of the two persons with disability that you are supporting.

STEPS TO TAKE

  1. Access and review each of the two person’s individualised plan. Review the information that you recorded in Task 2 related to community participation options, networks and services.

  2. Meet with the person with disability to:

  1. Discuss the information that you accessed in relation to community participation options, networks and services that meet their needs and preferences.

  2. Assist them in identifying community participation options, networks and services that they want to access, including:

  • Resources

  • Programs

  • Aids

  • Equipment

  • Social networks based on shared interests

  • Work networks

  • Agencies

  • Transport services

Use your organisation’s template for documenting minutes or you may use the generic Meeting Minutes template provided along with this workbook to record your discussions and the person’s choices of options, networks and services to access.



OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 3 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 3 – Assessor’s Checklist

This form lists the criteria your submission must address to complete this task satisfactorily.

EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Copies of the individualised plans of the two persons with disability that you supported (template provided in task 1)

  • Copies of the minutes for the two meetings




Meeting Minutes Template Client A

Meeting Details

Meeting called

?????Community options available

Date of meeting

?????8 Oct 2024

Time of meeting

?????10 AM

Location of meeting

?????Conference room

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

?????The agenda was to review individualised plan that can impact individual performance. During meeting it was made sure to identify community participation preference of the client that help design individual plan.

Discussion point 2

?????During meeting it was made sure to assess current support requirement and gap that can restrict an individual get desired outcome.

Discussion point 3

?????To explore referral options that help explore community resources that can foster further improvement and community engagement.

Agenda Item 2

Discussion point 1

?????To explore access to local social clubs that help develop creative skills and improve community participation.

Discussion point 2

?????To design and effective job training programs that improve individuals engagement in learning process experiencing health issues.

Discussion point 3

?????To discuss intellectual disable individuals requirement and interest that help consider inclusive sports team that will enhance mental and physical health.

Agenda Item 3

Discussion point 1

?????identify access to transportation services that facilitate active involvement in community engagement program

Discussion point 2

?????to identify equipments required to actively participate in programs

Discussion point 3

?????to build connection with local agencies that help have access advocacy group that provide required support.



Action Item

Assigned

Due Date

?????

Identify social clubs that include art and craft activities

?????

?????

Collected and shared information related to job training program


?????

?????

??Identify inclusive sports team ???


?????

?????








Meeting Minutes Template Client B

Meeting Details

Meeting called

?????Discussion over support services

Date of meeting

?????10 Oct. 2024

Time of meeting

?????11 AM

Location of meeting

?????Community room

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1 : Individualised plan

Discussion point 1

?????To determine visually impaired individuals needs and preferences that help design individualised or personalised plan.

Discussion point 2

?????To discuss community participation options that can help foster community engagement and enhance learning experience.

Discussion point 3

?????To identify gap and barriers that restrict individuals get individualised plan that can influence overall growth and development.

Agenda Item 2: to evaluate community participation options

Discussion point 1

To identify and review resources available in community that help build positive and inclusive environment for visually impaired individuals. ?????

Discussion point 2

?????to examine different programs available that facilitate skill development opportunity such as access to computer classes that help use assistive technology including Braille.

Discussion point 3

?????Discussion over social networks that help build connection with support groups that help provide access to required resources.

Agenda Item 3: Access to transportation services

Discussion point 1

????Ensure access to transportation services that help have access to community services.

Discussion point 2

?????To evaluate navigation apps that help have access to required equipments that help promote independence.

Discussion point 3

?????To identify agencies that help get required support services that help address issues faced by disable individuals.

Action Item

Assigned

Due Date

?????

Prepare list of programs and available resources

?????

?????

Schedule follow up meeting

?????

?????

?????

Access to transport services

?????

?????

?????


Task 3 Observation Checklist


During the meeting:

Client A

Client B

1. The candidate accesses and reviews the person’s individualised plan.

?YES ?NO

?YES ?NO

2. The candidate discusses community resources with the person.



      1. The candidate discusses information they accessed related to community resources.

?YES ?NO

?YES ?NO

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each resource.

?YES ?NO

?YES ?NO

      1. The candidate asks the person if they understood the community resources discussed with them.

? YES ? NO

? YES ? NO

      1. The candidate answers the person’s questions regarding community resources.

? YES ? NO

? YES ? NO

  1. The candidate discusses community programs with the person.



      1. The candidate discusses information they accessed related to community programs.

?YES ?NO

?YES ?NO

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each program.

?YES ?NO

?YES ?NO

      1. The candidate asks the person if they understood the community programs discussed with them.

? YES ? NO

? YES ? NO

      1. The candidate answers the person’s questions regarding community programs.

? YES ? NO

? YES ? NO


During the meeting:

Client A

Client B

  1. The candidate discusses community aids with the person.



      1. The candidate discusses information they accessed related to community aids.

?YES ?NO

?YES ?NO

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each aid.

?YES ?NO

?YES ?NO

      1. The candidate asks the person if they understood the community aids discussed with them.

? YES ? NO

? YES ? NO

      1. The candidate answers the person’s questions regarding community aids.

? YES ? NO

? YES ? NO

  1. The candidate discusses community equipment with the person.



      1. The candidate discusses information they accessed related to community equipment.

? YES ? NO

? YES ? NO

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each equipment.

? YES ? NO

? YES ? NO

      1. The candidate asks the person if they understood the community equipment discussed with them.

? YES ? NO

? YES ? NO

      1. The candidate answers the person’s questions regarding community equipment.

? YES ? NO

? YES ? NO


During the meeting:

Client A

Client B


  1. The candidate discusses social networks based on shared interests with the person.




      1. The candidate discusses information they accessed related to social networks.

? YES ? NO

? YES ? NO

?????

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each social network.

? YES ? NO

? YES ? NO

?????

      1. The candidate asks the person if they understood the social networks discussed with them.

? YES ? NO

? YES ? NO

?????

      1. The candidate answers the person’s questions regarding social networks.

? YES ? NO

? YES ? NO

?????

  1. The candidate discusses work networks with the person.




      1. The candidate discusses information they accessed related to work networks.

? YES ? NO

? YES ? NO

?????

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each work network.

? YES ? NO

? YES ? NO

?????

      1. The candidate asks the person if they understood the work networks discussed with them.

? YES ? NO

? YES ? NO

?????

      1. The candidate answers the person’s questions regarding work networks.

? YES ? NO

? YES ? NO

?????


During the meeting:

Client A

Client B

  1. The candidate discusses agencies with the person.



      1. The candidate discusses information they accessed related to agencies.

? YES ? NO

? YES ? NO

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each agency.

? YES ? NO

? YES ? NO

      1. The candidate asks the person if they understood the agencies discussed with them.

? YES ? NO

? YES ? NO

      1. The candidate answers the person’s questions regarding agencies.

? YES ? NO

? YES ? NO

  1. The candidate discusses transport services with the person.



      1. The candidate discusses information they accessed related to transport services.

? YES ? NO

? YES ? NO

      1. The candidate discusses the interests, needs, abilities and preferences addressed by each transport service.

? YES ? NO

? YES ? NO

      1. The candidate asks the person if they understood the transport services discussed with them.

? YES ? NO

? YES ? NO

      1. The candidate answers the person’s questions regarding transport services.

? YES ? NO

? YES ? NO


During the meeting:

Client A

Client B

  1. The candidate assists the person in identifying options, networks and services that they want to access.



      1. The candidate asks the person to select the following to access based on the information presented to them:



  1. Resources

?YES ?NO

?YES ?NO

  1. Programs

?YES ?NO

?YES ?NO

  1. Aids

?YES ?NO

?YES ?NO

  1. Equipment

?YES ?NO

?YES ?NO

  1. Social networks based on shared interests

?YES ?NO

?YES ?NO

  1. Work networks

?YES ?NO

?YES ?NO

  1. Agencies

?YES ?NO

?YES ?NO

  1. Transport services

?YES ?NO

?YES ?NO

      1. The candidate records the choices of the person in the meeting minutes

?YES ?NO

?YES ?NO



SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????





Task 4 – Supporting Persons With Disability in Accessing Options and Opportunities


While being observed by your assessor, support two persons with disability in accessing options and opportunities.

STEPS TO TAKE

  1. Access and review each of the two person’s individualised plan and the minutes of the meeting that you completed in Task 3.

  2. Support them in accessing community options, networks and services that meet their needs and preferences based on their individualised plan and your meeting in Task 3.

  3. Make adjustments as required to facilitate continued success in accessing options and opportunities.

OBSERVATION FORM

Before starting this task, review the Workplace Assessment Task 4 – Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.



EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Copies of the individualised plans of the two persons with disability that you supported

  • Documentation of options, networks, services and opportunities you accessed



Review individualised plan


Individualised plan of Mr. X highlights that intellectual disability impact neuro developmental that results in several health issues. ID causes delay in motor skills, problem solving ability that impact memory, social delays and behaviour problem. Mr. X is interested in gardening activity that help explore outdoor environment and material. Basic need include development of routine skills that facilitate social interaction and improve engagement in physical exercises. All this boost mental and physical health of individual. All individuals despite of disability highlights need to have access to meal options and religious needs that help foster collaboration and improve community engagement. It is required to develop effective communication skills and fine motor skills. Mr. X also present preference to engage in group activities that improve community engagement.

Individualised plan of Mr. Y highlights visual impairment that influence daily living. Active engagement in training program boost mobility that help adapt changes effectively and achieve success. Visual impairment individual highlight cultural and religious needs that provide access to cultural programs that help have access to required resources. Mr. Y present interest to involve in religious programs that help connect with community members and build healthy relationship. Mr. Y has strong communication skills and ability to handle advance software and system.

For Mr. X it will be decided to integrate art and craft activities i community development program. Art sessions will be organised to enhance learning process and improve community engagement. It is analysed that Mr. Y require additional support to engage in music groups that help have access to supportive environment.


Task 4 Observation Checklist

During this workplace task:

Client A

Client B


  1. The candidate accesses and reviews the following documents as reference for this task




  1. Individualised plan

? YES   ? NO

? YES   ? NO

?????

  1. Minutes of the meeting from Task 3

? YES   ? NO

? YES   ? NO

?????

  1. The candidate supports the person in accessing community options (i.e. community participation resource, program, aid and equipment) that meet their needs and preferences, including:





  1. Resource:

?????




  1. The resource is based on the discussion of the candidate with the person in Task 3.

? YES   ? NO

???? YES   ? NO??

?????

  1. The candidate assists the person in accessing the resource by (Assessor to tick at least one) :

? Contacting the person/organisation who can provide the resource

? Providing the person with online links related to the resource

? Assisting the person in filling out documents required to access the resource

? Other: Assessor to specify

? YES   ? NO

????? YES   ? NO?

?????

  1. The candidate makes adjustments to facilitate continued success in accessing the resource (e.g. answering questions that the person may have about the resource, helping the person to talk to contacts)


? YES   ? NO

?? YES   ? NO????

?????

  1. Program:

?????




  1. The program is based on the discussion of the candidate with the person in Task 3.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate assists the person in accessing the program by (Assessor to tick at least one) :

? Contacting the person/organisation who can provide the program

? Providing the person with online links related to the program

? Assisting the person in filling out documents required to access the program


? YES   ? NO

? YES   ? NO

?????

  1. The candidate makes adjustments to facilitate continued success in accessing the program (e.g. answering questions that the person may have about the program, helping the person to talk to contacts)


? YES   ? NO

? YES   ? NO

?????

During this workplace task:

Client A

Client B


  1. Assistive Technology aid:

?????




  1. The aid is based on the discussion of the candidate with the person in Task 3.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate assists the person in accessing the aid by (Assessor to tick at least one) :

? Contacting the person/organisation who can provide the aid

? Providing the person with online links related to the aid

? Assisting the person in filling out documents required to access the aid

? Other: Assessor to specify

? YES   ? NO

? YES   ? NO

?????

  1. The candidate demonstrates the proper use of the aid to the person.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate gives instructions to the person on how to use the aid.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate corrects any improper use of the aid demonstrated by the person.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate makes adjustments to facilitate continued success in accessing the aid (e.g. answering questions that the person may have about the aid, helping the person to talk to contacts)


? YES   ? NO

? YES   ? NO

?????

  1. Assistive technology equipment:

?????




  1. The equipment is based on the discussion of the candidate with the person in Task 3.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate assists the person in accessing the equipment by (Assessor to tick at least one) :

? Contacting the person/organisation who can provide the equipment

? Providing the person with online links related to the equipment

? Assisting the person in filling out documents required to access the equipment

? Other: Assessor to specify

? YES   ? NO

? YES   ? NO

?????

  1. The candidate demonstrates the proper use of the equipment to the person.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate gives instructions to the person on how to use the equipment.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate corrects any improper use of the equipment demonstrated by the person.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate makes adjustments to facilitate continued success in accessing the equipment (e.g. answering questions that the person may have about the equipment, helping the person to talk to contacts)

?????

?????


? YES   ? NO

?????

?????

  1. The candidate supports the person in accessing their preferred social network for opportunities to establish connections through shared interests.

Social network:?????




  1. The opportunities are based on the discussion of the candidate with the person in Task 3. 




  1. The candidate assists the person in accessing the opportunities by (Assessor to tick at least one):

? Contacting the social network that can provide access to the opportunity

? Providing the person with information from the social network related to the opportunity

? Assisting the person in signing up for the opportunity through the social network

? Other: Assessor to specify

? YES   ? NO

? YES   ? NO?????

?????

  1. The candidate makes adjustments to facilitate continued success in accessing the opportunities (e.g. answering questions that the person may have about the opportunity, helping the person to talk to contacts)

?????

?????


? YES   ? NO

? YES   ? NO

?????

During this workplace task:

Client A

Client B


  1. The candidate supports the person in accessing a work network for opportunities to participate in work.

Work network: ?????




  1. The opportunities are based on the discussion of the candidate with the person in Task 3.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate assists the person in accessing the work opportunities by (Assessor to tick at least one):

? Contacting the employer

? Setting a meeting with the employer 

? Assisting the person in sending their application to the employer

? Other: Assessor to specify

? YES   ? NO

? YES   ? NO

?????

  1. The candidate assists the employer to facilitate participation of the person with disability.




  1. The candidate contacts the employer to discuss the participation of the person with disability in the work opportunity.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate informs the employer about the needs and preferences of the person in relation to participating in work.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks the employer how the person can participate in the work opportunity.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate gives the employer suggestions on how the person can participate in the work opportunities.

Assessor to specify the suggestions made by the candidate:

Assessor to specify

Assessor to specify

Modify answer fields as necessary

? YES   ? NO

? YES   ? NO

?????

  1. The candidate assists the employer to facilitate inclusion of the person with disability.


? YES   ? NO


  1. The candidate contacts the employer to discuss the inclusion of the person with disability in the work opportunities.

? YES   ? NO


?????

  1. The candidate informs the employer about the needs and preferences of the person in relation to their inclusion in the work opportunities.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks the employer about their organisation’s inclusive practices for persons with disability.

? YES   ? NO

? YES   ? NO

?????


? YES   ? NO


During this workplace task:

Client A

Client B


  1. The candidate gives the employer suggestions on how to facilitate the person’s inclusion in the work opportunities.


? YES   ? NO

? YES   ? NO

?????

  1. The candidate makes adjustments to facilitate continued success in accessing the opportunities (e.g. answering questions that the person may have about the opportunity, helping the person to talk to contacts)


? YES   ? NO

? YES   ? NO

?????



SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????



Task 5 – Seeking Feedback to Ensure That Support Meets Needs and Preferences


Meet with the two persons with disability to seek feedback. Meet each of the two persons with disability separately.

STEPS TO TAKE

        1. For each meeting, invite the persons involved in the care of the person with disability, which may include:

  1. Family members

  2. Carers

  3. Other persons that the person with disability identified as involved in their care

  4. Colleagues involved in the care of the person with disability

  5. Your supervisor

  1. During the meeting, ask each attendee for their feedback on:

  1. Current and changing needs of the PWD

  2. Current and changing preferences of the PWD

  3. Whether or Not the current support meets the needs and preferences of the PWD

Record the feedback of each attendee. Use your organisation’s template for documenting feedback, or you may use the generic Feedback Form template provided along with this workbook.

OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 5 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 5 – Assessor’s Checklist

EVIDENCE TO BE SUBMITTED

After completing this task, submit copies of the feedback forms containing feedback from the attendees of the meeting, with personal and/or sensitive information redacted.


Feedback Form Template Client A

General Information

Person supported

×Person With Disability A

? Person With Disability B

Meeting attendee

Name: ?????

(do Not use person’s real name)

Involvement in care: ?????

Date of meeting

?????10 Oct. 2024

Time of meeting

?????1 PM

Location of meeting

????Community room ?

Feedback Regarding Current and Changing Needs

Current needs

Feedback

  1. ?Daily living ??

??Require support and guidance to prepare nutritional meal. ???

  1. Communication ?????

??Need to enhance active listening skills ???

  1. ?????Social skills

??Require support to build relationship with friends or initiate interaction ???

Changing needs

Feedback

  1. ??transportation ???

?????require support to have access to rides to attend community events

  1. ?????health

?????require regular health check up to ensure improved health and wellbeing

  1. ?????education

?????client present interest in learning new topics and enhancing knowledge

Add more rows as needed.

Feedback Regarding Current and Changing Preferences

Current preferences

Feedback

  1. ?food ????

?prefer different cuisines ????

  1. ?????activity choices

?????prefer engaging in outdoor activities that boost both mental and physical health

  1. ?????companionship

????prefer working as a team ?

Changing preferences

Feedback

  1. Socialising ?????

?????actively participate in social events

  1. ???technology use??

?????shows interest in enhancing knowledge to use advance systems and softwares

  1. ??subject ???

?????interested in learning music

Add more rows as needed.

Feedback Regarding Community Participation Options

Community participation option

Feedback regarding how the option meets needs

Feedback regarding how the option meets preferences

  1. Outdoor games ?????

?????improve physical involvement that improve social engagement

????actively involve in learning activities ?

  1. ?????art club

?????offer opportunity to present creativity and opportunity to express

?? actively involve in group activities ???

  1. ?????cooking classes

?????present practical skills that help prepare meals

???it will help learn how to cook different cuisine items ??

  1. ?????group outings

?????foster social interaction and engagement

?????actively involve in group activities

Add more rows as needed.

Feedback Regarding Community Networks

Community network

Feedback regarding how the network meets needs

Feedback from attendees regarding how the network meets preferences

  1. Youth programs ?????

?????involvement in recreational activity enhance ability to perform routine activities effectively

?????meet desire to socialise

  1. ??Support groups ???

?????provide required emotional support that help fulfil family requirements

????facilitate community engagement and interaction ?

Add more rows as needed.

Feedback Regarding Community Services

Community service

Feedback regarding how the service meets needs

Feedback regarding how the service meets preferences

  1. Health services ?????

?????help have access to health assessments and get required support

?????help meet health requirements and boost overall health and wellbeing

  1. Transportation services ?????

?????ensure easy access to community events

???promote convenience that help meet independence goal??

Add more rows as needed.


End of Feedback Form Template

Feedback Form Template Client B

General Information

Person supported

? Person With Disability A

×Person With Disability B

Meeting attendee

Name: ????? Mr. Y

Involvement in care: ?????

Date of meeting

?????10 Oct. 2024

Time of meeting

?????11 AM

Location of meeting

????Conference room ?

Feedback Regarding Current and Changing Needs

Current needs

Feedback

  1. Transportation ?????

??have access to easy transportation that help attend community events ???

  1. ?????access to navigation tools and techniques

???promote mobility by using audio books ??

  1. ?????social interaction

?????More community groups will offer more services for visually impaired individual.

Changing needs

Feedback

  1. ??health monitoring ???

????demand for regular health check ups that will help address other health related issues

  1. ???technology ??

?????access to assistive technology improve living

  1. ?????dietary requirement

?????restriction in meal can help prepare meal as per dietary requirement

Add more rows as needed.

Feedback Regarding Current and Changing Preferences

Current preferences

Feedback

  1. ?Flexible schedule ????

?????Make adjustments in meeting time to promote flexibility and adapt required changes

  1. ?group activity ????

?????active involvement in group activities designed for visually impaired individuals

  1. ?????personalised learning sessions

?????Use assistive technology too design personalised training program.

Changing preferences

Feedback

  1. Communication ?????

????Use text to speech technology that facilitate effective communication ?

  1. Increased independence ?????

?????Help explore independent living activities

  1. ?????social engagement

?????actively involve in learning classes that are inclusive

Add more rows as needed.

Feedback Regarding Community Participation Options

Community participation option

Feedback regarding how the option meets needs

Feedback regarding how the option meets preferences

  1. ?fitness program ????

????access to physical fitness programs that promote positive health ?

?????prefer low impact physical activities that improve overall health

  1. ?support groups????

?????access to supportive learning environment that help share experiences

?????facilitate social interaction with community members

  1. ??technology workshops ???

??enhance assistive technology uses skills and knowledge ???

????actively engage in hands on learning experience that ?

  1. ????art and craft classes ?

?????access to required resources designed for visually impaired individuals

?????hands on activity help present creativity

Add more rows as needed.

Feedback Regarding Community Networks

Community network

Feedback regarding how the network meets needs

Feedback from attendees regarding how the network meets preferences

  1. ?Community accessible task force ????

???ensure easy access to venues ??

?????encourage participants to participate in community engagement programs that help promote inclusivity

  1. ?????vision support network

Help have access to required resources ?????

?it help create welcoming and supportive environment that boost network connection ????

Add more rows as needed.

Feedback Regarding Community Services

Community service

Feedback regarding how the service meets needs

Feedback regarding how the service meets preferences

  1. Rehabilitation services ?????

?????effective therapies will help develop independence skills

????it will help achieve individual?goals

  1. Transportation services ?????

???ensure access to rides that help reach community events ??

????drivers are friendly and provide required assistance that help provide required support to visually impaired individuals. ?

Add more rows as needed.


End of Feedback Form Template





















Task 5 Observation Checklist

During the meeting:

Client A

Client B


­­­­The candidate asks all attendees for their feedback on the current needs of the person with disability.

? YES   ? NO

? YES   ? NO ?????

?????

The candidate asks all attendees for their feedback on whether the following support provided address the current needs of the person with disability: 




Resources

? YES   ? NO

? YES   ? NO ??

?????

Programs

? YES   ? NO

? YES   ? NO

?????

Assistive technology aids

? YES   ? NO

? YES   ? NO

?????

Assistive technology equipment

? YES   ? NO

? YES   ? NO

?????

Social networks

? YES   ? NO

? YES   ? NO

?????

Work networks

? YES   ? NO

? YES   ? NO

?????

Agency services

? YES   ? NO

? YES   ? NO

?????

Transport services

? YES   ? NO

? YES   ? NO

?????

The candidate asks all attendees if they have observed any changes in the needs of the person with disability. 

? YES   ? NO

? YES   ? NO

?????

The candidate asks all attendees for their feedback on whether the following support provided will be able to address the changing needs of the person with disability: 




Resources

? YES   ? NO

? YES   ? NO

?????

Programs

? YES   ? NO

? YES   ? NO

?????

Assistive technology aids

? YES   ? NO

? YES   ? NO

?????

Assistive technology equipment

? YES   ? NO

? YES   ? NO

?????

Social networks

? YES   ? NO

? YES   ? NO

?????

During the meeting:

Client A

Client B


Work networks

? YES   ? NO

? YES   ? NO

?????

Agency services

? YES   ? NO

? YES   ? NO

?????

Transport services

? YES   ? NO

? YES   ? NO

?????

The candidate asks all attendees for their feedback on the current preferences of the person with disability.

? YES   ? NO

? YES   ? NO

?????

The candidate asks all attendees for their feedback on whether the following support provided address the current preferences of the person with disability:




Resources

? YES   ? NO

? YES   ? NO

?????

Programs

? YES   ? NO

? YES   ? NO

?????

Assistive technology aids

? YES   ? NO

? YES   ? NO

?????

Assistive technology equipment

? YES   ? NO

? YES   ? NO

?????

Social networks

? YES   ? NO

? YES   ? NO

?????

Work networks

? YES   ? NO

? YES   ? NO

?????

Agency services

? YES   ? NO

? YES   ? NO

?????

Transport services

? YES   ? NO

? YES   ? NO

?????

The candidate asks all attendees if they have observed any changes in the preferences of the person with disability.

? YES   ? NO

? YES   ? NO

?????

During the meeting: 

Client A

Client B


The candidate asks all attendees for their feedback on whether the following support provided will be able to address the changing preferences of the person with disability:




Resources

? YES   ? NO

? YES   ? NO

?????

Programs

? YES   ? NO

? YES   ? NO

?????

Assistive technology aids

? YES   ? NO

? YES   ? NO

?????

Assistive technology equipment

? YES   ? NO

? YES   ? NO

?????

Social networks

? YES   ? NO

? YES   ? NO

?????

Work networks

? YES   ? NO

? YES   ? NO

?????

Agency services

? YES   ? NO

? YES   ? NO

?????

Transport services

? YES   ? NO

? YES   ? NO

?????

The candidate records the feedback from the attendees using their organisation’s feedback form template or the generic feedback form template included in the workbook. 

Assessor to check the template used by the candidate:

? Organisation’s feedback form template

? Generic feedback form template

? YES   ? NO

? YES   ? NO

?????




SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????




Task 6 – Monitoring Community Participation and Social Inclusion


Monitor the community participation and social inclusion of two persons with disability.

STEPS TO TAKE

Do the following in two separate instances for each of the two persons with disability that you are supporting:

  1. Access and review their individualised plan.

  2. Monitor the person as they work in their chosen workplace.

Observe the person as they work in their chosen workplace and record your observations for each engagement. Use your organisation’s template for recording observations, or you may use the generic Observation Journal template provided along with this workbook.

  1. Monitor the person as they participate in social activities.

Observe the person as they participate in social activities and record your observations for each engagement. Use your organisation’s template for recording observations, or you may use the generic Observation Journal template provided along with this workbook.

  1. Meet with the person with disability and your supervisor.

Use your organisation’s template for documenting minutes, or you may use the generic Meeting Minutes template provided along with this workbook.

During the meeting:

  1. Review implemented strategies for community participation based on the individualised plan.

  2. Review implemented strategies for social inclusion based on the individualised plan.

  3. Ask for the feedback of the person and your supervisor on the strategies you reviewed.

  4. Ask the person to share their experiences in engaging with the work network that they are a part of.

  5. Ask the person to share their experiences in engaging with two social networks that they are a part of.

  6. Share your insights about the level of the person's engagement with their community and social networks based on what they shared.

  7. Confirm your insights with the person and your supervisor

Record the feedback and experiences shared during the meeting in the observation journal.

OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 6 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 6 – Assessor’s Checklist



EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Copies of the minutes for the two meetings

  • Copies of individualised plans

  • Copies of observation journals you completed while monitoring engagements


Meeting Minutes Template Client A

Meeting Details

Meeting called

????Examine community participation and social inclusion strategy ?

Date of meeting

?????

Time of meeting

?????

Location of meeting

?????

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1: Design individualised plan

Discussion point 1

?????to discuss and overview current individualised plan of Mr. X with intellectual disability.

Discussion point 2

?????Evaluate strategies to foster community engagement and participation in events

Discussion point 3

?????assess the effectiveness of the strategies identified

Agenda Item 2: Observe workplace

Discussion point 1

?????Observe Mr. X performance at workplace

Discussion point 2

?????Examine how Mr. X interact with colleagues

Discussion point 3

?????Collect feedback and share important information related to performance that help boost confidence and deliver optimum output.

Agenda Item 3: participation in social and community activity

Discussion point 1

????To review social interaction and participation in social activities

Discussion point 2

?????To explore Mr. X’s experience and engagement in networking events

Discussion point 3

????To provide suggestions based on social interaction and engagement. ?

Action Items

Action Item

Assigned

Due Date

?????Prepare summary of the discussions

?????

?????

?????Identify social activities

?????

?????

?????follow up and schedule meeting

?????

?????













Meeting Minutes Template Client B

Meeting Details

Meeting called

????Review?community participation

Date of meeting

?????

Time of meeting

?????

Location of meeting

?????Conference room

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

?????To review Mr. Y’s goal to foster community participation

Discussion point 2

?????To identify effective strategies that can be implemented to improve social and community engagement.

Discussion point 3

?????Identify area that require improvement to foster community engagement and participation

Agenda Item 2

Discussion point 1

?????To observe Mr. Y’s engagement in learning activities

Discussion point 2

?????Observed improved confidence in Mr. Y’s confidence level

Discussion point 3

?????Several suggestions were provided to enhance skills and knowledge and compete effectively in competitive environment.

Agenda Item 3

Discussion point 1

?????It is observed that Mr. Y actively engage in social and community events that facilitate positive interaction between peers.

Discussion point 2

?????Feedback collected from peers regarding Mr. Y showed positive involvement and also offer further growth opportunity.

Discussion point 3

?????Analysed that positive impact on Mr. Y’s participation in social and community events.

Action Items

Action Item

Assigned

Due Date

?????organise social event

?????

?????

?????follow up with team members

?????

?????

?????Schedule follow up meeting

?????

?????


End of Meeting Minutes Template








Observation Journal Template Client A



Candidate name

?????Mr. X

Title/designation

?????

Workplace/organisation

?????


Date and Time of Observation

?????

Location

?????

Person With Disability Being Observed

×Person With Disability A

? Person With Disability B

Work/Social Network Being Observed

?????


Observations

It is observed that Mr. X seek to engage in group discussions and also contribute in building positive environment where all team members feel motivated.

Candidate’s Insights Regarding the Level of the Person’s Engagement

?????Mr. X is eager to enrol in group discussion and programs.

Other Comments

????Mr. X presented occasional hesitation that influenced his confidence. ?




Discussion of Observations

Summary of person’s experiences in engaging with the network

Mr. X positive attitude towards learning had a ppositive impact on team members and help feel welcomed. He highlighted that brainstorming sessions can be improved.


Feedback of the person on implemented strategies

Individualised plan presented structure plan that help implement tailored approach to meet specific requirement of Mr. X.


Feedback of supervisor on implemented strategies

The supervisor highlighted demand for regular assistance and review that will help [provide comfortable and inclusive environment to Mr. X.








Observation Journal Template Client B



Candidate name

????Mr. Y ?

Title/designation

?????

Workplace/organisation

?????


Date and Time of Observation

?????

Location

?????

Person With Disability Being Observed

? Person With Disability A

×Person With Disability B

Work/Social Network Being Observed

?????


Observations

While working with team members Mr. Y made sure to highlight communication skills and confidence level to engage in learning program.

Candidate’s Insights Regarding the Level of the Person’s Engagement

?????Mr. Y was confident and had competent skills to perform effectively.

Other Comments

?????Mr. Y used assistive technology to foster interaction among community members.




Discussion of Observations

Summary of person’s experiences in engaging with the network

Mr. Y was feeling valued and integrated that helped create positive and comfortable environment to perform better.


Feedback of the person on implemented strategies

Structured activities and proper guidance helped Mr. Y perform effectively at workplace.


Feedback of supervisor on implemented strategies

The supervisor highlighted that there is a requirement to foster collaboration that will help develop effective leadership skills.









Task 6 Observation Checklist


Observation Form

Instance 1

During the monitoring task:

Client A

Client B


  1. The candidate monitors the person’s engagement in their workplace 

Assessor to specify the workplace which the person engaged in, and the candidate observed:

????? 




  1. The candidate watches the person as they engage in a workplace activity.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person as they interact with other people from the workplace.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person’s behaviour as they participate in activities.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate stays at a location away from the person so that they will Not interfere with the person’s engagement.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate monitors the person’s engagement in social activities

Assessor to specify the social activities that the person engaged in, and the candidate observed:

?????




  1. The candidate watches the person as they participate in social activities.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person as they interact with other people.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person’s behaviour as they participate in activities.

? YES   ? NO

? YES   ? NO

  1. The candidate stays at a location away from the person so that they will Not interfere with the person’s engagement.

? YES   ? NO

? YES   ? NO

  1. The candidate documents their observations using their organisation’s template for recording observations or the generic observation journal template included in the workbook. 

Assessor to check the template used by the candidate:

? Organisation’s observation journal template

? Generic observation journal template

? YES   ? NO

? YES   ? NO

  1. The candidate meets with the person with disability and their supervisor to monitor and review community participation and social inclusion.



  1. The candidate discusses implemented strategies for community participation based on the individualised plan.

? YES   ? NO

? YES   ? NO

  1. The candidate discusses implemented strategies for social inclusion based on the individualised plan.

? YES   ? NO

? YES   ? NO

  1. The candidate asks the person for their feedback on the strategies reviewed.

? YES   ? NO

? YES   ? NO

  1. The candidate asks their supervisor for their feedback on the strategies reviewed.

? YES   ? NO

? YES   ? NO

  1. The candidate asks the person to share their experiences in engaging with the community that they are a part of.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks the person to share their experiences in engaging with social networks that they are a part of.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate shares their insights about the level of the person’s engagement with their community.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate shares their insights about the level of the person’s engagement with their social networks.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate confirms the accuracy of their insights with the person.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate confirms the accuracy of their insights with their supervisor.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate records the meeting using their organisation’s meeting minutes template or the generic meeting minutes template included in the workbook.

Assessor to check the template used by the candidate:

? Organisation’s meeting minutes template

? Generic meeting minutes template

? YES   ? NO

? YES   ? NO

?????

Instance 2

During the monitoring task:

Client A

Client B


  1. The candidate monitors the person’s engagement in their workplace 

Assessor to specify the workplace which the person engaged in, and the candidate observed:

????? 




  1. The candidate watches the person as they engage in a workplace activity.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person as they interact with other people from the workplace.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person’s behaviour as they participate in activities.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate stays at a location away from the person so that they will Not interfere with the person’s engagement.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate monitors the person’s engagement in social activities

Assessor to specify the social activities that the person engaged in, and the candidate observed:

?????




  1. The candidate watches the person as they participate in social activities.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate watches the person as they interact with other people.

? YES   ? NO

? YES   ? NO

?????

During the monitoring task:

Client A

Client B


  1. The candidate watches the person’s behaviour as they participate in activities.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate stays at a location away from the person so that they will Not interfere with the person’s engagement.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate documents their observations using their organisation’s template for recording observations or the generic observation journal template included in the workbook. 

Assessor to check the template used by the candidate:

? Organisation’s observation journal template

? Generic observation journal template

? YES   ? NO

? YES   ? NO

?????

  1. The candidate meets with the person with disability and their supervisor to monitor and review community participation and social inclusion.




  1. The candidate discusses implemented strategies for community participation based on the individualised plan.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate discusses implemented strategies for social inclusion based on the individualised plan.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks the person for their feedback on the strategies reviewed.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks their supervisor for their feedback on the strategies reviewed.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks the person to share their experiences in engaging with the community that they are a part of.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate asks the person to share their experiences in engaging with social networks that they are a part of.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate shares their insights about the level of the person’s engagement with their community.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate shares their insights about the level of the person’s engagement with their social networks.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate confirms the accuracy of their insights with the person.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate confirms the accuracy of their insights with their supervisor.

? YES   ? NO

? YES   ? NO

?????

  1. The candidate records the meeting using their organisation’s meeting minutes template or the generic meeting minutes template included in the workbook.

Assessor to check the template used by the candidate:

? Organisation’s meeting minutes template

? Generic meeting minutes template

? YES   ? NO

? YES   ? NO

?????







SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














SupervisorDeclaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????











Task 7 – Consulting Persons With Disability to Identify and Overcome Gaps and Barriers


Meet with your supervisor and two persons with disability to identify gaps and barriers in support. Meet each person with disability separately.

STEPS TO TAKE

During each meeting:

  1. Ask the person about gaps that they experience in relation to their assistive technologyneeds

Report the identified gaps in assistive technology needs according to organisational policies and procedures. Use your organisation’s template for reporting identified gaps in assistive technology, or you may use the generic Assistive Technology Report Form provided along with this workbook.

Submit a copy of the organisational policies and procedures for reporting that you followed, for your assessor’s reference.

  1. Consult the person about areas where advocacy is required for their participation

  2. Ask the person about other gaps and barriers in support that they experience.

  3. Discuss with the person possible solutions to overcome barriers, in consultation with your supervisor.

  4. Record information about gaps, barriers and solutions in the person’s individualised plan.

Use your organisation’s template for documenting minutes, or you may use the generic Meeting Minutes template provided along with this workbook.


OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 7 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 7 – Assessor’s Checklist

EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Minutes for the two meetings

  • Assistive technology report forms

  • Individualised plans which include information on gaps, barriers and solutions discussed

  • Policies and procedures you followed while completing this task.



Assistive Technology Report Form Template Client A

Personal Information

Name:

?????Mr. X

Organisation

?????

Supervisor:

?????

Reporting Date:

?????

Client Information

Name:

?????Mr. X

Type of disability

?????Intellectual disability

Assistive techNologies being used

?????Communication tools and technology

?????

Add more fields as needed.

List of Gaps in Assistive Technology Needs

Gap in addressing assistive technology need

Assistive technology involved

Recommendation to address gap

?????need enhanced communication techniques

?????advance communication devices and system

Upgrade to advanced system that facilitate effective communication ?????

?????lack of resources

?????access to educational software

?????add advance learning apps and tools

?????difficulty in completing task on time

?????use assistive planning method

??use task management tools ???

?????

Add more rows as needed.

?????

?????


Signature of Supervisor:

Date Reviewed:

?????

?????

End of Assistive Technology Report Form Template



Assistive Technology Report Form Template Client B

Personal Information

Name:

????Mr. Y ?

Organisation

?????

Supervisor:

?????

Reporting Date:

?????

Client Information

Name:

?????Mr. Y

Type of disability

?????Visual impairment

Assistive techNologies being used

?????Braille display and screen reader software

?????

Add more fields as needed.

List of Gaps in Assistive Technology Needs

Gap in addressing assistive technology need

Assistive technology involved

Recommendation to address gap

?????lack of navigation assistance

??mobility aids and devices ???

?????use GPS based navigation apps

?????lack of resources

?????

?????use audio books

?????lack of access to required website

????screen reader ?

?????access to quality software and websites

?????

Add more rows as needed.

?????

?????


Signature of Supervisor:

Date Reviewed:

?????

?????

End of Assistive Technology Report Form Template



Meeting Minutes Template Client A

Meeting Details

Meeting called

?????To identify improvement required in assistive technology

Date of meeting

?????

Time of meeting

?????

Location of meeting

?????

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

?????To evaluate current practices and technologies and their efficiency and effectiveness

Discussion point 2

???to identify and discuss access to quality learning resources that help fill performance gap ??

Discussion point 3

?identify and use effective communication tools and techniques ????

Agenda Item 2

Discussion point 1

?To identify barriers that limit have access to required or quality educational material. ????

Discussion point 2

?????To determine effective solutions and strategies to enhance task organisation process.

Discussion point 3

?????To implement updates that enhance use of assistive device and technology.

Agenda Item 3

Discussion point 1

?????

Discussion point 2

?????

Discussion point 3

?????

Action Items

Action Item

Assigned

Due Date

?????identify research gap

?????

?????

???schedule next follow up ??

?????

?????

?????identify advance communication system and devices

?????

?????


End of Meeting Minutes Template




Meeting Minutes Template Client B

Meeting Details

Meeting called

?????Examine barriers that impact use of assistive technology

Date of meeting

?????

Time of meeting

?????

Location of meeting

?????

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

????To examine assistive technologies that is currently used in organisation.

Discussion point 2

?????To identify performance gap that limit individuals perform better

Discussion point 3

?????identify and address navigation challenges

Agenda Item 2

Discussion point 1

?????To determine how lack of access to website and resources impact performance.

Discussion point 2

?????To determine the requirement of educational resources.

Discussion point 3

?????Identify and implement best GPS navigation apps and software.

Agenda Item 3

Discussion point 1

?????

Discussion point 2

?????

Discussion point 3

?????

Action Items

Action Item

Assigned

Due Date

?????identify and develop standards

?????

?????

?????prepare list of different educational resources

?????

?????

?????

?????

?????


End of Meeting Minutes Template






Task 7 Observation Checklist



During the meeting:

Client A

Client B

  1. The candidate consults the person about gaps that they experience in relation to their assistive technology needs.  



  1. The candidate asks the person about assistive technology needs that are Not addressed.

? YES   ? NO

? YES   ? NO

  1. The candidate asks the person about the assistive technology involved in each need identified.

? YES   ? NO

? YES   ? NO

  1. The candidate recommends a solution to address the gap in assistive technology.

? YES   ? NO

? YES   ? NO

  1. The candidate reports the gaps in assistive technology according to organisational policies and procedures listed below.




  1. Policy 1: Support workers must document gaps reported by persons with disability. 

? YES   ? NO

? YES   ? NO

  1. Policy 2: Support workers must inform their supervisor of gaps reported by persons with disability.

? YES   ? NO

? YES   ? NO

  1. Procedure 1: Fill out an assistive technology report form with details of the gaps identified by the person with disability.

? YES   ? NO

? YES   ? NO

  1. Procedure 2: Provide a copy of the assistive technology report form to the workplace supervisor.

? YES   ? NO

? YES   ? NO

  1. The candidate records the identified gaps using the appropriate organisational template or the generic template in the workbook.

Template used: ?????

? YES   ? NO

? YES   ? NO

  1. The candidate consults the person about areas where advocacy is required for their participation. 



  1. The candidate explains how advocacy can help in the person’s participation.

? YES   ? NO

? YES   ? NO

  1. The candidate asks the person about areas where they will need advocacy.

? YES   ? NO

? YES   ? NO ???

  1. The candidate shares advocacies that may help the person based on what they shared.


? YES   ? NO

? YES   ? NO ???

  1. The candidate asks the person to confirm if the advocacies shared can help them participate in their community.

? YES   ? NO

? YES   ? NO

During the meeting:

Client A

Client B

  1. The candidate asks the person about other gaps and barriers in support that they experience.


? YES   ? NO

? YES   ? NO

  1. The candidate discusses possible solutions to overcome barriers.



  1. The candidate discusses solutions that are based on the barriers identified by the person with disability.

? YES   ? NO

? YES   ? NO

  1. The candidate asks the person to share their own solutions to overcome barriers

? YES   ? NO

? YES   ? NO

  1. The candidate asks the person to confirm if they agree with the solutions discussed. 

? YES   ? NO

? YES   ? NO

  1. The candidate asks their supervisor for their opinion on the discussed solutions.

? YES   ? NO

? YES   ? NO

  1. The candidate records the meeting using their organisation’s meeting minutes template or the generic meeting minutes template included in the workbook.

Assessor to check the template used by the candidate:

? Organisation’s meeting minutes template

? Generic meeting minutes template

? YES   ? NO

? YES   ? NO




SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????












Task 8 – Supporting Persons With Disability in Addressing Barriers


Support two persons with disability in addressing barriers.

STEPS TO TAKE

  1. Access and review each of the two person’s individualised plan and the meeting minutes from Task 7 to identify strategies in addressing barriers

  2. Support the person in implementing strategies to address barriers based on their individualised plan and preferences

  3. Monitor the success of implemented strategies in two separate instances

Check if the implemented strategies are successful in addressing barriers in two separate instances:

  1. Immediately after the implementation of strategies

  2. A short period of time (e.g. 2-3 days) after the implementation of strategies

Use your organisation’s template for documenting the monitoring strategies, or you may use the generic Strategy Monitoring Form template provided along with this workbook.

  1. Make adjustments as required to facilitate continued success in implementing strategies

  2. Meet with the following people to seek their feedback on the success of strategies to address barriers:

  1. The person with disability

  2. Your supervisor

  3. Two other persons that the PWD identified as involved in their care

During the meeting, ask each person in the meeting to share their feedback on the success of strategies in addressing barriers.

Use your organisation’s template for documenting minutes, or you may use the generic Meeting Minutes template provided along with this workbook.


OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 8 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 8 – Assessor’s Checklist

EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Copies of the minutes for the two meetings

  • Copies of the individualised plans you used to support persons with disability in implementing strategies

  • Copies of meeting minutes from Task 7 that you accessed


Strategy Monitoring Form Template Client A

Personal Information

Client Information


Name:

????Mr. X ?

Name:

?????

Organisation

?????

Type of disability:

?????

Supervisor:

?????



Reporting Date:

?????



Barrier in support

Strategy implemented to address barrier

Comments on the success of the strategy

Adjustments made to facilitate the success of strategies

????difficulty in understanding instructions ?

?????step by step instructions

?????completed task with minimal assistance

?????visuals like pictures and charts were added to improve understanding

?????limited social interaction

?????involved in group activity

?????improved social engagement and interaction

?????made adjustments in social activity

?????challenges to perform routine task

?????structured approach and visual aids were included

?????showed improvement in performing routine activities

????flexible adjustments were made as per feedback ?

?????

?????

?????

?????

Strategy Monitoring Form Template Client B

Personal Information

Client Information

Name:

?????

Name:

?????Mr. Y

Organisation

?????

Type of disability:

?????Visual impairment

Supervisor:

?????


Reporting Date:

?????


Barrier in support

Strategy implemented to address barrier

Comments on the success of the strategy

Adjustments made to facilitate the success of strategies

??difficulty in navigating places ???

?????used markers and ropes

?????it fostered independent navigation

?????used tactile markers

?????understanding written material

?????provided verbal support

?????improved understanding

?????audio recordings were included

?????lack of access to community resources

????provided support by including guided tours

?????improved understanding of surrounding

?????provided personalised tour timing

?????

?????

?????

?????

Meeting Minutes Template Client A

Meeting Details

Meeting called

?????Review meeting

Date of meeting

?????12 Oct. 2024

Time of meeting

?????11 AM

Location of meeting

?????Community room

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

?To deliver simple and easy to understand instructions that help build comfortable environment. ???

Discussion point 2

?????Include group activities to improve social interaction and community engagement

Discussion point 3

?????Effective strategies will help promote independence.

Agenda Item 2

Discussion point 1

???To identify area for improvement. ??

Discussion point 2

?????Facilitate social interaction and community engagement.

Discussion point 3

????Explore suggestions to provide required support to visually impaired individual.

Agenda Item 3

Discussion point 1

?????Evaluate effectiveness of the current strategy.

Discussion point 2

????Include visual support services that enhance understanding

Discussion point 3

?????organise regular monitoring and reviewing sessions

Action Items

Action Item

Assigned

Due Date

?set routine follow up ????

?????

?????

?????explore visual aids

?????

?????

?????design effective routine activity

?????

?????





Meeting Minutes Template Client B

Meeting Details

Meeting called

?????Strategy review meeting

Date of meeting

?????12 Oct. 2024

Time of meeting

?????1 PM

Location of meeting

?????conference hall

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

?????To use tactile marker that will help navigate and boost confidence level.

Discussion point 2

?????Access to audio material can improve understanding.

Discussion point 3

????Guided tours will facilitate community engagement.

Agenda Item 2

Discussion point 1

?????

To evaluate Mr. Y thought on navigating issues.


Discussion point 2

?????To identify requirement of material.

Discussion point 3

?????To get insight into community engagement experiences.

Agenda Item 3

Discussion point 1

?????identify and amend changes in current navigation practices

Discussion point 2

?????TO enhance audio quality that improve understanding.

Discussion point 3

?????design and implement effective community engagement practices

Action Items

Action Item

Assigned

Due Date

???review current recording system ??

?????

?????

????Organise weekly check in program ?

?????

?????

?????design next guided tour

?????

?????



End of Meeting Minutes Template




Task 8 Observation Checklist

During this workplace task:

Client A

Client B


The candidate supports the person in implementing strategies to address barriers based on their individualised plan and preferences.





The candidate supports the person in implementing strategy 1: Provide alternative options for participation , by doing the following:





Providing the person with information on other community options for participation 

? YES   ? NO

? YES   ? NO

?????

Contacting persons/organisations/groups that can help the person to address barriers

? YES   ? NO

? YES   ? NO

?????

During this workplace task:

Client A

Client B


The candidate supports the person in implementing strategy 2: Access opportunities that are within the person's comfort zone, by doing the following:





Providing access to smaller social groups

? YES   ? NO

? YES   ? NO

?????

Accompanying the person in community activities

? YES   ? NO

? YES   ? NO

?????

The candidate makes adjustments to the implementation of strategies to facilitate continued success.


? YES   ? NO

? YES   ? NO

?????

Monitoring the Success of Strategies to Address Barriers

Instance 1: Immediately after the implementation of strategies

During the monitoring task:

Client A

Client B


The candidate monitors the success of strategies implemented.




The candidate watches the person’s activities and interactions after the implementation of strategies.

? YES   ? NO

? YES   ? NO

?????

The candidate watches the person’s behaviour after the implementation of strategies 

? YES   ? NO

? YES   ? NO

?????

The candidate asks the person about any immediate problems that they experience after the implementation of strategies

? YES   ? NO

? YES   ? NO

?????

The candidate asks the person about any adjustments that they need to facilitate the success of strategies

? YES   ? NO

? YES   ? NO

?????

The candidate documents their findings using their organisation’s template for monitoring strategies or the generic strategy monitoring form template included in the workbook. 

Assessor to check the template used by the candidate:

? Organisation’s strategy monitoring template

? Generic strategy monitoring form

? YES   ? NO

? YES   ? NO

?????

Instance 2: A short period of time after the implementation of strategies

During the monitoring task:

Client A

Client B


The candidate monitors the success of strategies implemented.




The candidate watches the person’s activities and interactions.

? YES   ? NO

? YES   ? NO

?????

The candidate watches the person’s behaviour.

? YES   ? NO

? YES   ? NO

?????

The candidate asks the person about any new problems that they experience related to the implemented strategies.

? YES   ? NO

? YES   ? NO

?????

The candidate asks the person about any new barriers that they encountered.

? YES   ? NO

? YES   ? NO

?????

The candidate asks the person about any adjustments that they need to facilitate the success of strategies.

? YES   ? NO

? YES   ? NO

?????

The candidate documents their findings using their organisation’s template for monitoring strategies or the generic strategy monitoring form template included in the workbook. 

Assessor to check the template used by the candidate:

? Organisation’s strategy monitoring template

? Generic strategy monitoring form

? YES   ? NO

? YES   ? NO

?????

Seeking Feedback on the Success of Implemented Strategies

During the meeting:

Client A

Client B


The candidate meets with their supervisor, the person with disability, and two other persons related to the care of the person with disability.

? YES   ? NO

? YES   ? NO

?????

The candidate shares their insights on the success of strategies in addressing barriers.

? YES   ? NO

? YES   ? NO

?????

The candidate asks their supervisor for their feedback on the success of strategies in addressing barriers.

? YES   ? NO

? YES   ? NO

?????

The candidate asks the person with disability for their feedback on the success of strategies in addressing barriers.

? YES   ? NO

? YES   ? NO

?????

The candidate asks the persons involved in the care of the person with disability for their feedback on the success of strategies in addressing barriers.




Person A: ?????

Their involvement in the care of the person with disability:

?????

? YES   ? NO

? YES   ? NO

?????

Person B: ?????

Their involvement in the care of the person with disability:

?????

? YES   ? NO

? YES   ? NO

?????

The candidate records the meeting using their organisation’s meeting minutes template or the generic meeting minutes template included in the workbook.

Assessor to check the template used by the candidate:

? Organisation’s meeting minutes template

? Generic meeting minutes template

? YES   ? NO

? YES   ? NO

?????





SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS














Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????














Task 9 – Recognising Limitations in Addressing Issues


Reflect on your limitations in addressing issues and seek advice from your supervisor.

STEPS TO TAKE

  1. Reflect on issues that you have encountered while supporting persons with disability and your limitations in addressing these issues. Include issues that you have encountered outside the scope of your own job role and ability.

List down the limitations that you have identified for discussion with your supervisor. Use the Reflective Journal template provided along with this workbook to document your reflection.

  1. While being observed by your assessor, meet with your supervisor to discuss the limitations that you have reflected upon and listed in the reflective journal. During the meeting:

          1. Share issues that you are experiencing outside the scope of your own job role

          2. Share issues that you are experiencing outside the scope of your ability

          3. Share your limitations in addressing issues with your supervisor

          4. Ask your supervisor for advice on the issues and limitations that you shared

Use your organisation’s template for documenting minutes, or you may use the generic Meeting Minutes template provided along with this workbook.

OBSERVATION FORM AND ASSESSOR’S CHECKLIST

Before starting this task, review the following forms provided along with this workbook:

  • Workplace Assessment Task 9 – Observation Form

This form lists all the practical skills you need to demonstrate while completing this task.

  • Workplace Assessment Task 9 – Assessor’s Checklist

EVIDENCE TO BE SUBMITTED

After completing this task, submit the following to your assessor:

  • Completed reflective journal

Minutes from your meeting with your supervisor



Reflective Journal Template

Candidate name

?????

Title/designation

?????

Date completed

?????

Workplace/organisation

?????


Issues encountered when supporting persons with disability 

Limitations in addressing issues

?????Encountered communication barrier while communicating with both intellectual disable and visual impairment individual.

?????lack of training

?????challenging behaviour

?????lack of experience or effective techniques

?????lack of resources

?????limited budget and resources

????complex?family dynamics

?????insufficient support

?????Maintaining client privacy

?????unclear policies

Add more rows as necessary.


Meeting Minutes Template

Meeting Details

Meeting called

?????Address identified challenges

Date of meeting

???12 Oct. 2024 ??

Time of meeting

?????11 AM

Location of meeting

?????Conference hall

Meeting Participants

Facilitator

?????

Note-taker

?????

Attendees

?????

Agenda Item 1

Discussion point 1

?????Identify and address communication barriers with implementing effective strategies.

Discussion point 2

????Challenges were discussed in context to inadequate behaviour of individuals with disability.

Discussion point 3

?????Identified resources required to improve client engagement.

Agenda Item 2

Discussion point 1

?????identified requirement for alternate and effective communication techniques and methods.

Discussion point 2

?????Identified crisis intervention techniques to enhance overall experience of disable individuals.

Discussion point 3

?????Identified effective strategies and techniques to maintain client privacy.

Action Items

Action Item

Assigned

Due Date

?????Schedule training program

?????

?????

?????Explore crisis intervention resources

?????

?????

?????Identify and implement effective privacy policy

?????

?????


End of Meeting Minutes Template


Task 9 Observation Checklist

During the meeting:

YES/NO

  1. The candidate shares their limitations in addressing issues.

? YES   ? NO

  1. The candidate shares issues that they experience outside the scope of their job role.

? YES   ? NO

  1. The candidate shares issues that they experience outside the scope of their ability.

? YES   ? NO

  1. The candidate asks their supervisor for advice on issues that they shared.

? YES   ? NO

  1. The candidate asks their supervisor for advice on the limitations that they shared.

? YES   ? NO


SUPERVISOR/ QUALIFIED OBSERVER’S OVERALL COMMENTS













Supervisor Declaration

By signing here, I confirm that I have observed the candidate whose name appears above, has been adequately supervised and observed while completing the tasks outlined above.


I confirm that all the information above is true and accurately reflects the candidate’s performance during his/her vocational placement.

Supervisor signature

?????


Supervisor name

?????


Date signed

?????


Assessor Checklist - To be completed by the student’s RTO Representative


Tasks

Satisfactory/ Not Yet Satisfactory

Task 1 Consulting with Persons with Disability

Individualised Plan Template (section relevant to task 1)

? Satisfactory

? Not yet Satisfactory

Task 2 Identifying Community Participation Options, Networks and Services

Individualised Plan Template (section relevant to task 2)

Documentation of community participation options, networks and services that you accessed

? Satisfactory

? Not yet Satisfactory

Task 3

Providing Community Options That Will Meet Needs and Preferences

Completed Meeting Minutes for both Client A and B

? Satisfactory

? Not yet Satisfactory

Task 4 – Supporting Persons With Disability in Accessing Options and Opportunities

? Satisfactory

? Not yet Satisfactory

Task 5 - Task 5 – Seeking Feedback to Ensure That Support Meets Needs and Preferences

Satisfactorily completed Feedback forms from Client A and B

? Satisfactory

? Not yet Satisfactory

Task 6 – Monitoring Community Participation and Social Inclusion

Copies of the minutes for the two meetings

Copies of individualised plans

Copies of observation journals you completed while monitoring engagements

? Satisfactory

? Not yet Satisfactory

Task 7 – Consulting Persons With Disability to Identify and Overcome Gaps and Barriers


Minutes for the two meetings

Assistive technology report forms

Individualised plans which include information on gaps, barriers and solutions discussed

Policies and procedures you followed while completing this task

? Satisfactory

? Not yet Satisfactory

Task 8 – Supporting Persons With Disability in Addressing Barriers


Copies of the minutes for the two meetings

Copies of the individualised plans you used to support persons with disability in implementing strategies

Copies of meeting minutes from Task 7 that you accessed

Copies of strategy monitoring forms

? Satisfactory

? Not yet Satisfactory

Task 9


Completed reflective journal

Minutes from your meeting with your supervisor

? Satisfactory

? Not yet Satisfactory



ASSESSOR OVERALL COMMENTS















Assessor Declaration

By signing here whose name appears above, have completed all the documents satisfactorily.

I confirm that the information recorded on allAssessment Forms are true and accurately reflects the candidate’s performance during their completion of the workplace task.

Assessor’s signature

?????


Assessor’s name

???

??

Date signed

?????



(Part 6) CHC33021 Placement Diary (Disability) V1.1 Page 1 of 77

FAQ's