Faculty of Higher Education
Group Assignment Cover Sheet
This cover sheet must be submitted with your assignment
Unit Details |
Unit Name |
IS Project Management |
Code |
HI5029 |
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Year |
2024 |
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Due Date: dd/mm/yyyy |
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** only list students who have contributed to this assignment |
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Group Submission Declaration |
Integrity Declaration We have read and understand academic integrity policies and practices and our assessment does not violate these.
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Executive Summary
DigitalShift is a pan-company-wide initiative undertaken by the mid-sized technology company called TechUpGrowth, aimed at wholly transiting the operational infrastructure to one that is not only more efficient but also more customer-engaging. As such, it set a budget of US$10 million and a timeline of 18 months for focused implementation of a robust ERP solution, development of a customer-focused mobile app, cybersecurity upgrade, and migration to cloud-based solutions. The project also aims at value addition in terms of internal process flow towards more smoothness, ensuring data security, and bringing a culture of continuous improvement amongst the employees. Operational challenges in present and presenting TechUpGrowth for further growth in a competitive market all might be possible through the agile approach the project management has adopted. It promises to yield a 44% Return on Investment within three years and hence holds great importance for ensuring the sustainability and adaptability of the company considering the times of technology change.
Table of Contents
Part 1: Project Integration Management 4
Task 1: Prepare a business case 4
Task 2: Prepare the project charter 5
Part 2: Project Scope Management 7
Task 3: Develop an initial scope management 7
Task 4: Develop a work breakdown structure (WBS) 8
Part 3: Project Schedule Management 11
Task 5: Create a Gantt chart for WBS, and then identify at least five milestones 11
Part 4: Project Cost and Quality Management 17
Task 6: Develop documents for cost estimate and business case financial analysis 17
Part 5: Project Resource Management 19
Task 7: Prepare a Responsibility Assignment Matrix (RACI Chart) for the WBS 19
Part 6: Project Risk Management 22
Task 8: Create a risk register 22
Task 9: Plot the risks on a Probability/Impact Matrix 24
Introduction
DigitalShift is one of the strategic projects TechUpGrowth has taken up in pursuit of renewal for operational infrastructure and maintaining competitiveness in the fast-evolving technology industry. This also involves Enterprise Resource Planning integration, updating cybersecurity, creating a customer-oriented mobile app, and migrating to the cloud. This project will help in smoothing out the inner processes, strengthening data security, and engaging customers, thereby assuring the maintenance of operational efficiency and scalability (Khodurska, M. 2020, p.87(1)). DigitalShift has ensured that with an 18-month timeline and a budget presupposed at $10 million, TechUpGrowth is well set to meet new challenges and opportunities.
Objectives
Provide an ERP system that would facilitate internal processes with ease and accessibility of data.
Develop a customer-oriented mobile app to enhance engagement and personalization (Soubra, 2021, p1(5)).
Enhance cybersecurity infrastructure to protect sensitive data and reduce risks.
Scale as needed, and move to the cloud for increased flexibility and efficiency.
Offer all-around employee training to introduce new systems and technologies smoothly.
Create an enabling culture of continuous improvement and innovation.
The operational efficiency and improved customer satisfaction, a return on investment of at least 44% within three years.
Part 1: Project Integration Management
Task 1: Prepare a business case
Business Case for Project Name
Date
Project Name: Digital Shift – TechUpGrowth
TechUpGrowth comes within the ambit of medium-sized technology entities. The aim here is to usher in digitization on all fronts and make it competitive at the scorching pace of the technological world by improvements in internal processes, enriching customer experience, and leveraging emerging technologies. To this effect, a project called DigitalShift has been proposed, dedicated to these ends, scheduled for a timeline of 18 months with an estimated $10 million cost. |
2.0 Business Objective The focus of the DigitalShift project is operational efficiency, enhanced customer experience, and the use of new technologies that ensure scalability, flexibility, and security. Among the major activities of this project are enhancing internal company systems with an ERP system, developing a mobile application for customers to improve interaction, and implementing of robust cybersecurity along with cloud-based solutions. |
3.0 Current Situation and Problem/Opportunity Statement TechUpGrowth has been facing challenges in operational efficiency, data security, and effective customer engagement. Its current infrastructure is old and incapable of functioning with quite many modern technologies. This project provides an opportunity for the streamlining of operations, and induction of technologies that are oriented towards customers, making the systems of the company capable of supporting future growth. |
4.0 Critical Assumptions and Constraints
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5.0 Analysis of Options and Recommendation Two variants of options have been studied: 1. Option 1: Partial transformation by upgrading the critical systems only. 2. Option 2: Full-scale digital transformation as proposed in DigitalShift. Recommendation: The full-scale transformation option, Option 2, is recommended to make things more efficient and competitive in the long run. |
6.0 Preliminary Project Requirements It involves the implementation of ERP, the creation of a mobile application, migration to the cloud, and reinforcement in cybersecurity. The personnel will surely require training on all the new technologies put at their disposal. |
7.0 Budget Estimate and Financial Analysis The total budget for DigitalShift is US$10 million, including software licensing, implementation costs training, and infrastructure upgrades. Financial analysis estimates the project to realize a positive return on investment in three years by enhancing operational efficiency and customer satisfaction. |
8.0 Schedule Estimate It will take approximately 18 months. The key milestones include the completion of ERP in month 9, a mobile application release in month 12, full system testing, and employee training by month 18. |
9.0 Potential Risks These are risks around employee resistance to change, integration with existing systems, and cybersecurity risks not forecasted, among others. The strategy to mitigate the risk will, therefore, revolve around training and the constant monitoring of the performance of the system. |
10.0 Exhibits Exhibit A: Financial Analysis |
Task 2: Prepare the project charter
Project Charter
Date
Project Title: DigitalShift – TechUpGrowth |
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Project Start Date: 01/12/2024 |
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Budget Information: This project has a $10 million budget to complete all the stages of the project. |
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Project Manager: Name: John Smith Root, phone: +61- 4XX-XXX-XXXX, E-mail: john.smith.root@techupgrowth.com |
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Project Objectives: The DigitalShift will digitize the operation of TechUpGrowth with the ERP system implementation, development and deployment of a customer-facing mobile application, migration on cloud infrastructure, and enhancement of cybersecurity. |
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Success Criteria: Success will be realized if the following aspects are achieved in the project:
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Approach: It will be managed to ensure flexibility using an agile approach to project management. This project will be executed through several phases: initiation, planning, execution, and closure. The stakeholders will always be informed of the progress, while obstacles will be resolved as soon as possible. |
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Roles and Responsibilities |
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Name and Signature |
Role |
Position |
Contact Information |
John Smith Root |
Project Manager |
Project Manager |
john.smith.root@techupgrowth.com |
David Nguyen |
IT Systems Architect |
Systems Architect |
david.nguyen@techupgrowth.com |
Michael Thompson |
Cybersecurity Specialist |
Cybersecurity Lead |
michael.thompson@techupgrowth.com |
Jane Doe |
Cloud Solutions Engineer |
Cloud Engineer |
jane.doe@techupgrowth.com |
Richard Evans |
Mobile Application Developer |
Software Developer |
richard.evans@techupgrowth.com |
Comments: N/A |
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Part 2: Project Scope Management
Task 3: Develop an initial scope management
Scope Statement (Version xx)
Project Title: DigitalShift – TechUpGrowth |
Project Justification: This includes a great technological change in TechUpGrowth to meet the competitive demands of the marketplace. The scope of the project would therefore encompass organization cybersecurity. |
Product Characteristics and Requirements:
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Product User Acceptance Criteria:
Summary of Project Deliverables Project management-related deliverables: Business case, project charter, scope statement, WBS, schedule, cost baseline, and final report. Product-related deliverables: Fully operational ERP system, mobile application, cloud services, and upgraded cybersecurity infrastructure. |
Task 4: Develop a work breakdown structure (WBS)
Work Breakdown Structure (WBS)
Date
Project Name: Digital Shift – TechUpGrowth
Main Category 1: Project Management
Sub-Category 1.1: Project Planning
Sub-Category 1.2: Budget Management
Sub-Category 1.3: Risk Management
Sub-Category 1.4: Stakeholder Communication
Main Category 2: Initiation
Sub-Category 2.1: Define Project Scope
Sub-Category 2.2: Assemble Project Team
Sub-Category 2.3: Conduct Technology Assessment
Main Category 3: Planning
Sub-Category 3.1: Develop Project Plan
Sub-Sub-Category 3.1.1: Detailed Timelines
Sub-Sub-Category 3.1.2: Resource Allocation
Sub-Category 3.2: Risk Assessment
Sub-Category 3.3: Stakeholder Engagement
Main Category 4: Execution
Sub-Category 4.1: ERP System Deployment
Sub-Sub-Category 4.1.1: Requirements Analysis
Sub-Sub-Category 4.1.2: System Design
Sub-Sub-Category 4.1.3: System Connection / Configuration Testing
Sub-Sub-Category 4.1.4: Integration and Testing
Sub-Sub-Category 4.1.5: Development
Sub-Category 4.2: Mobile Application Development
Sub-Sub-Category 4.2.1: Requirements Gathering
Sub-Sub-Category 4.2.2: Design and Prototyping
Sub-Sub-Category 4.2.3: Implementation
Sub-Sub-Category 4.2.4: Testing and Question & Answer
Sub-Sub-Category 4.2.5: Launching
Sub-Category 4.3: Cybersecurity Upgrades
Sub-Sub-Category 4.3.1: Risk Assessment
Sub-Sub-Category 4.3.2: Security Design
Sub-Sub-Category 4.3.3: Implementation
Sub-Sub-Category 4.3.4: Vulnerability Testing
Sub-Category 4.4: Cloud Migration
Sub-Sub-Category 4.4.1: Assess Current Infrastructure
Sub-Sub-Category 4.4.2: Plan Migration
Sub-Sub-Category 4.4.3: Execute Migration
Sub-Sub-Category 4.4.4: Post-Migration Testing
Main Category 5: Monitoring and Controlling
Sub-Category 5.1: Progress Tracking
Sub-Category 5.2: Performance Monitoring
Sub-Category 5.3: Issue Resolution
Sub-Category 5.4: Feedback Collection
Main Category 6: Closing
Sub-Category 6.1: Finalize Implementation
Sub-Category 6.2: Conduct Quality Assurance
Sub-Category 6.3: Provide Employee Training
Sub-Category 6.4: Project Handover
WBS Structure
WBS Dictionary Entry
Date
Project Name: DigitalShift – TechUpGrowth
WBS Item Number: 4.1
WBS Item Name: ERP System Implementation
Description: The ERP implementation is part of the DigitalShift project. Its replacement will entail integrating a complete enterprise resource planning system that would smooth the operation of all internal processes, enhance access to data, and provide better insights for decision-making across all departments. The design of the ERP system should be done to retire legacy systems, reduce redundant workflows, and provide real-time analytics in support of strategic business operations. It will also cover the actual needs gathering, designing of the system, configuration, migration of data, and testing. The aim is for smooth integration with the existing IT infrastructure and the least disruption to the oncoming business activities.
WBS Item Number: 4.2
WBS Item Name: Mobile Application Development
Description: The mobile application development activity must be focused on developing a customer-centric app by enhancing user engagement with personalized experiences. It will also be able to provide real-time support and service accessibility, together with personalized offers. This covers the design, development, testing, and deployment of the application, considering compatibility with iOS and Android. The application will be incorporated with the backend company systems to ensure smooth customer interaction, whereby on each step, it will be gathering valuable user data for further improvement of customer service and marketing.
WBS Item Number: 4.3
WBS Item Name: Cybersecurity Upgrades
Description: The cybersecurity infrastructure of the company shall be brought up to an advanced level that will enable sensitive data protection from cyber threats. This will include advanced security protocols such as data encryption, multi-factor authentication, and intrusion detection systems (Ms Roopesh, 2024, p.38(1)). Regular security audits will be performed for the system to ensure that it is secure and at par with standard industry requirements. Training staff in this phase will also cover best practices in cybersecurity so that all employees can realize their role in securing the data.
WBS Item Number: 4.4
WBS Item Name: Cloud Migration
Description: The cloud migration activity involves moving information and applications of the company to the cloud. In so doing, there is increased scalability, flexibility, and cost efficiency. Major activities in this stage include selecting a cloud provider, migrating data, configuration of cloud services, and extending functionality and security testing (Kommisetty & Abhireddy, 2024, p. 26152(2)). The migration shall be done on a phase-by-phase basis to minimize disruption, and employees will also be trained on how these new cloud-based systems are managed and operated.
Part 3: Project Schedule Management
Task 5: Create a Gantt chart for WBS, and then identify at least five milestones
Team members Project Draft Schedule |
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Total hours-> |
216 |
184 |
208 |
187 |
220 |
1015 |
184 |
163 |
199 |
158 |
227 |
931 |
Major tasks |
Start Date |
End Date |
Responsible |
Estimated Hours per person |
Total |
Actual Hours |
Total |
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A |
B |
C |
D |
E |
Est. Hours |
A |
B |
C |
D |
E |
Act. Hours |
1. Project Management |
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1.1 Project Planning |
01-12-2024 |
28-02-2025 |
Alice |
10 |
10 |
15 |
10 |
10 |
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10 |
5 |
10 |
8 |
15 |
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1.2 Budget Management |
01-01-2025 |
28-02-2025 |
Jolly |
3 |
4 |
4 |
6 |
5 |
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3 |
5 |
4 |
5 |
10 |
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1.3 Risk Management |
01-01-2025 |
31-03-2025 |
Rojan |
3 |
5 |
3 |
2 |
4 |
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3 |
0 |
3 |
5 |
5 |
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1.4 Stakeholder Communication |
01-12-2024 |
31-03-2026 |
Team members |
2 |
1 |
3 |
3 |
1 |
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3 |
3 |
3 |
3 |
3 |
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2. Initiation |
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2.1 Define Project Scope |
01-12-2024 |
31-12-2024 |
Jolly |
5 |
3 |
2 |
10 |
4 |
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5 |
5 |
6 |
2 |
10 |
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2.2 Assemble Project Team members |
01-12-2024 |
15-12-2024 |
Alice |
5 |
10 |
4 |
6 |
5 |
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5 |
5 |
5 |
5 |
10 |
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2.3 Conduct Technology Assessment |
16-12-2024 |
28-02-2025 |
Rojan |
5 |
6 |
3 |
5 |
5 |
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5 |
0 |
0 |
5 |
5 |
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3. Planning |
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3.1 Develop Project Plan |
01-03-2025 |
31-03-2025 |
Alice |
5 |
5 |
8 |
6 |
10 |
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5 |
5 |
6 |
10 |
8 |
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3.1.1 Detailed Timelines |
01-03-2025 |
31-03-2025 |
Jolly |
5 |
10 |
5 |
5 |
5 |
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0 |
5 |
5 |
0 |
10 |
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3.1.2 Resource Allocation |
01-03-2025 |
31-03-2025 |
Jackson |
4 |
4 |
5 |
3 |
4 |
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4 |
4 |
4 |
4 |
0 |
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3.2 Risk Assessment |
01-04-2025 |
30-04-2025 |
Rojan |
8 |
4 |
8 |
4 |
4 |
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0 |
4 |
0 |
8 |
8 |
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3.3 Stakeholder Engagement |
01-04-2025 |
31-05-2026 |
Alice |
15 |
10 |
15 |
10 |
10 |
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15 |
15 |
15 |
0 |
15 |
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4. Execution |
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4.1 ERP System Implementation |
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4.1.1 Requirements Analysis |
01-05-2025 |
31-05-2025 |
Rojan |
6 |
5 |
0 |
5 |
0 |
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5 |
5 |
6 |
0 |
0 |
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4.1.2 System Design |
01-06-2025 |
30-06-2025 |
Jackson |
8 |
5 |
8 |
10 |
7 |
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0 |
8 |
10 |
5 |
7 |
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4.1.3 System Configuration |
01-07-2025 |
31-07-2025 |
Morwin |
10 |
10 |
0 |
0 |
10 |
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10 |
10 |
10 |
0 |
0 |
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4.1.4 Integration and Testing |
01-08-2025 |
31-09-2025 |
Team members |
10 |
10 |
10 |
10 |
10 |
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12 |
12 |
12 |
12 |
12 |
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4.1.5 Deployment |
01-10-2025 |
31-10-2025 |
Jackson |
5 |
5 |
10 |
0 |
5 |
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5 |
5 |
5 |
10 |
0 |
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4.2 Mobile Application Development |
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4.2.1 Requirements Gathering |
01-05-2025 |
31-05-2025 |
Rojan |
4 |
0 |
5 |
0 |
4 |
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4 |
4 |
5 |
0 |
0 |
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4.2.2 Design and Prototyping |
01-06-2025 |
30-06-2025 |
Jackson |
10 |
10 |
10 |
10 |
10 |
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10 |
0 |
10 |
10 |
10 |
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4.2.3 Development |
01-07-2025 |
31-10-2025 |
Morwin |
10 |
0 |
10 |
2 |
8 |
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10 |
0 |
12 |
0 |
8 |
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4.2.4 Testing and QA |
01-11-2025 |
30-11-2025 |
Team members |
5 |
4 |
5 |
6 |
5 |
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5 |
5 |
0 |
5 |
0 |
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4.2.5 Launch |
01-12-2025 |
31-12-2025 |
Jackson |
5 |
2 |
4 |
5 |
7 |
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5 |
5 |
4 |
5 |
5 |
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4.3 Cybersecurity Upgrades |
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4.3.1 Risk Assessment |
01-05-2025 |
31-05-2025 |
Rojan |
3 |
3 |
0 |
5 |
0 |
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3 |
3 |
0 |
5 |
0 |
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4.3.2 Security Design |
01-06-2025 |
30-06-2025 |
Jackson |
4 |
4 |
10 |
5 |
3 |
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4 |
4 |
4 |
4 |
10 |
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4.3.3 Implementation |
01-07-2025 |
31-07-2025 |
Morwin |
10 |
10 |
10 |
5 |
15 |
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0 |
12 |
12 |
12 |
12 |
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4.3.4 Vulnerability Testing |
01-08-2025 |
30-08-2025 |
Team members |
5 |
3 |
5 |
7 |
5 |
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5 |
5 |
5 |
5 |
5 |
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4.4 Cloud Migration |
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4.4.1 Assess Current Infrastructure |
01-05-2025 |
31-05-2025 |
Rojan |
5 |
5 |
0 |
0 |
0 |
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5 |
5 |
0 |
0 |
0 |
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4.4.2 Plan Migration |
01-06-2025 |
30-06-2025 |
Jackson |
5 |
5 |
5 |
5 |
5 |
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5 |
0 |
5 |
0 |
5 |
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4.4.3 Execute Migration |
01-07-2025 |
30-08-2025 |
Morwin |
10 |
0 |
10 |
0 |
0 |
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10 |
0 |
10 |
0 |
0 |
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4.4.4 Post-Migration Testing |
01-09-2025 |
31-09-2025 |
Team members |
5 |
5 |
5 |
5 |
5 |
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5 |
0 |
5 |
5 |
0 |
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5. Monitoring and Controlling |
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5.1 Progress Tracking |
01-07-2025 |
31-05-2026 |
Alice |
6 |
6 |
6 |
6 |
10 |
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6 |
0 |
6 |
0 |
10 |
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5.2 Performance Monitoring |
01-07-2025 |
31-05-2026 |
Jolly |
6 |
6 |
6 |
6 |
10 |
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6 |
6 |
6 |
6 |
10 |
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5.3 Issue Resolution |
01-08-2025 |
31-05-2026 |
Rojan |
6 |
6 |
6 |
6 |
12 |
|
6 |
10 |
6 |
0 |
12 |
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5.4 Feedback Collection |
01-09-2025 |
31-05-2026 |
Alice |
3 |
3 |
3 |
9 |
12 |
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0 |
3 |
0 |
9 |
12 |
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6. Closing |
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6.1 Finalize Implementation |
01-04-2026 |
30-04-2026 |
Jackson |
5 |
5 |
5 |
10 |
10 |
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5 |
5 |
5 |
10 |
10 |
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6.2 Conduct Quality Assurance |
01-05-2026 |
31-05-2026 |
Team members |
15 |
15 |
15 |
15 |
15 |
|
10 |
15 |
20 |
25 |
30 |
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6.3 Provide Employee Training |
01-05-2026 |
31-05-2026 |
Alice |
5 |
5 |
5 |
5 |
5 |
|
5 |
5 |
5 |
5 |
5 |
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6.4 Project Handover |
01-05-2026 |
31-03-2026 |
Team members |
15 |
15 |
15 |
15 |
15 |
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15 |
15 |
15 |
15 |
15 |
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Part 4: Project Cost and Quality Management
Task 6: Develop documents for cost estimate and business case financial analysis
Cost Estimate |
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Project Name: DigitalShift |
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Date: 10-09-2024 |
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Labour |
Internal |
$/hour |
Internal |
External |
$/hour |
External |
Total |
Non-labor $ |
Total Cost |
WBS Categories |
Hours |
Labor |
|
$ Total |
Labor |
|
$ Total |
Labor |
|
|
1. Initiating |
500 |
400 |
$100 |
$ 40,000 |
250 |
$ 110 |
$ 27,500 |
$ 67,500 |
$ 2,58,000 |
$ 3,25,500 |
2. Planning |
500 |
200 |
$80 |
$ 16,000 |
150 |
$ 105 |
$ 15,750 |
$ 31,750 |
$ 3,44,250 |
$ 3,76,000 |
3. Executing |
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|
|
|
|
|
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3.1 ERP Implementation |
1,100 |
500 |
$95 |
$ 47,500 |
400 |
$120 |
$ 48,000 |
$ 95,500 |
$ 23,73,000 |
$ 24,68,500 |
3.2 Mobile App Development |
1000 |
700 |
$85 |
$ 59,500 |
600 |
$130 |
$ 78,000 |
$ 1,37,500 |
$ 17,05,500 |
$ 18,43,000 |
3.3 Cybersecurity Upgrades |
500 |
300 |
$90 |
$ 27,000 |
100 |
$95 |
$ 9,500 |
$ 36,500 |
$8,63,000 |
$ 8,99,500 |
3.4 Cloud Migration |
400 |
250 |
$90 |
$ 22,500 |
200 |
$120 |
$ 24,000 |
$ 46,500 |
$5,49,000 |
$ 5,95,500 |
3.5 Employee Training & Change Management |
400 |
200 |
$100 |
$ 20,000 |
300 |
$150 |
$ 45,000 |
$ 65,000 |
$9,05,000 |
$ 9,70,000 |
4. Monitoring and Controlling |
200 |
100 |
$95 |
$ 9,500 |
100 |
$ 130 |
$ 13,000 |
$ 22,500 |
$2,53,500 |
$ 2,76,000 |
5. Closing |
800 |
500 |
$100 |
$ 50,000 |
150 |
$ 140 |
$ 21,000 |
$ 71,000 |
$1,80,000 |
$ 2,51,000 |
Subtotal |
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|
|
$ 2,92,000 |
|
|
$2,81,750 |
$ 5,73,750 |
$ 74,31,250 |
$ 80,05,000 |
Reserves |
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$20,00,000 |
Total |
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$ 1,00,05,000 |
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Assumptions |
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1. Labor rates have been adjusted upward to reflect a higher total project cost. |
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2. Non-labor costs include software, hardware, and other infrastructure expenses. |
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3. The project's benefits increase significantly over time due to improved efficiency, customer engagement, and operational cost savings. |
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4. The discount rate remains at 8%, in line with standard financial practices. |
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Part 5: Project Resource Management
Task 7: Prepare a Responsibility Assignment Matrix (RACI Chart) for the WBS
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RACI MATRIX |
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PROJECT DETAILS |
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PROJECT No: |
MA-015-02 |
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DATE: |
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FULL PROJECT NAME: |
Project Digital Shift |
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PROJECT MANAGER: |
Group Leader |
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RACI |
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Task |
Project Manager |
IT Systems Architect |
Mobile App Developer |
Cybersecurity Specialist |
Cloud Solutions Engineer |
Change Management Consultant |
1. Project Management |
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1.1 Project Planning |
A |
I |
C |
C |
R |
C |
1.2 Budget Management |
A |
C |
C |
R |
C |
A |
1.3 Risk Management |
A |
C |
R |
C |
C |
C |
1.4 Stakeholder Communication |
A |
I |
I |
I |
I |
C |
2. Initiation |
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2.1 Define Project Scope |
A |
C |
I |
C |
R |
C |
2.2 Assemble Project Team |
R |
A |
C |
R |
C |
I |
2.3 Conduct Technology Assessment |
A |
R |
C |
C |
R |
C |
3. Planning |
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3.1 Develop Project Plan |
R |
A |
C |
I |
C |
C |
3.2 Risk Assessment |
A |
R |
C |
C |
C |
I |
3.3 Stakeholder Engagement |
R |
C |
I |
I |
I |
R |
4. Execution |
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4.1 ERP System Implementation |
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4.1.1 Requirements Analysis |
A |
R |
A |
C |
I |
C |
4.1.2 System Design |
A |
R |
C |
C |
C |
C |
4.1.3 System Configuration |
C |
R |
C |
I |
A |
A |
4.1.4 Integration and Testing |
A |
R |
A |
C |
C |
C |
4.1.5 Deployment |
A |
R |
I |
C |
C |
I |
4.2 Mobile Application Development |
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4.2.1 Requirements Gathering |
I |
C |
R |
I |
C |
R |
4.2.2 Design and Prototyping |
A |
C |
R |
C |
C |
A |
4.2.3 Development |
C |
I |
A |
C |
A |
C |
4.2.4 Testing and QA |
A |
C |
R |
A |
C |
C |
4.2.5 Launch |
A |
I |
A |
C |
R |
I |
4.3 Cybersecurity Upgrades |
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4.3.1 Risk Assessment |
A |
C |
A |
R |
C |
R |
4.3.2 Security Design |
R |
C |
C |
A |
R |
C |
4.3.3 Implementation |
A |
R |
C |
R |
C |
A |
4.3.4 Vulnerability Testing |
I |
A |
I |
A |
I |
C |
5. Monitoring and Controlling |
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5.1 Progress Tracking |
R |
I |
A |
C |
C |
A |
5.2 Performance Monitoring |
A |
C |
I |
C |
A |
C |
5.3 Issue Resolution |
R |
C |
C |
I |
C |
C |
5.4 Feedback Collection |
A |
A |
C |
C |
I |
R |
6. Closing |
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6.1 Finalize Implementation |
A |
R |
C |
C |
A |
C |
6.2 Quality Assurance |
C |
R |
I |
R |
C |
I |
6.3 Employee Training |
A |
I |
C |
A |
C |
R |
6.4 Project Handover |
I |
R |
A |
C |
C |
C |
6.5 Celebration |
A |
C |
I |
C |
R |
A |
Part 6: Project Risk Management
Task 8: Create a risk register
Risk Register for Digital Shift |
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Date |
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Project Name: Digital Shift |
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ID No. |
Rank |
Risk Name |
Risk Description |
Category |
Root Cause |
Triggers |
Potential Responses |
Risk Owner |
Probability |
Impact |
Status |
1 |
High |
ERP System Implementation Delays |
Hold up the implementation of the ERP system |
Technical |
system integration Complexity |
Vendor delays, technical issues |
Enhancing the Phase of testing, Compromise the schedule, working nearly with the vendor |
IT Systems Architect |
High |
High |
Open |
2 |
High |
Mobile App Development Delays |
Hold up the development of the mobile application |
Technical |
Unforeseen development challenges |
Development team issues, changes of scope management |
Maintain project timeline, Enhancing resources, Efficitively check-ins |
Mobile App Developer |
Medium |
High |
Open |
3 |
Medium |
Cybersecurity Breaches |
Breaks in cybersecurity Calculate |
Security |
Inadequate security measures |
System susceptibility, Additional threats |
Develop Enhancing security protocols, regular Check-up |
Cybersecurity Specialist |
Medium |
High |
Open |
4 |
Medium |
Cloud Migration Issues |
Problems during the move to cloud-based solutions |
Technical |
Compatibility issues |
Cloud issues, deployment problems |
Planning of phased migration, planning of backup |
Cloud Solutions Engineer |
Medium |
Medium |
Open |
5 |
High |
Budget Overruns |
Increasing the allocated project budget |
Financial |
Unpredicted costs, poor budgeting |
Cost Enhance, changes of scope |
Budget analyzing, Regularly funds |
Project Manager |
Medium |
High |
Open |
6 |
Medium |
Resistance to Change |
Employee resistance to new changes |
Organizational |
Slow purchase rate, poor communication |
Feedback from Staff members, Decreasing adoption rates |
Organise workshop for change management, Frequent communication |
Change Management Consultant |
High |
Medium |
Open |
7 |
Medium |
Inadequate Stakeholder Engagement |
Insufficient engagement with stakeholders |
Stakeholder |
Poor communication strategies |
Deploy of feedback, Unadjustment |
Continue meetings of Stakeholders, Modify reports |
Project Manager |
Medium |
Medium |
Open |
8 |
Medium |
Technical Skill Gaps |
Gaps in technical skills within the team |
Organizational |
Poor training experience |
Performance problems, project hold-up |
Conduct additional training, consultants hiring |
Project Manager |
Medium |
Medium |
Open |
9 |
Low |
Data Migration Errors |
Errors occurring during data migration |
Technical |
Incorrect data Modifying |
Data Changes, Errors in system |
Development through data Verification & validation processes |
IT Systems Architect |
Low |
High |
Open |
10 |
Low |
Legal or Compliance Issues |
Issues related to legal or regulatory compliance |
Compliance |
Continuous changes or oversee |
New rules and terms, Failures issues |
continue the Right reviews, upgrade policy |
Project Manager |
Low |
Medium |
Open |
Task 9: Plot the risks on a Probability/Impact Matrix
Summary
The DigitalShift project is a unique approach to renovating the operations of TechUpGrowth with a competitive advantage over the rest of the players in technology. This will involve the implementation of an ERP system, customer-centric mobile app development, cybersecurity upgrade, and migration to cloud infrastructure. Simultaneously, this shall be aligned with internal process streamlining and improvement in customer engagement. Complete employee training will also ensure successful new system adoptions. Starting with the 18-month timeline to present-the schedule to complete-and the $10M budget, the projected long-term return for the investment includes a projection of a 44% on-investment return, greater scalability, flexibility, and data security. This would be for the overall company.
References
Khodurska, M. 2020. Methods and tools to ensure information security in aviation enterprises, pp. 1-135, https://dspace.nau.edu.ua/bitstream/NAU/42664/1/%D0%A4%D0%A2%D0%9C%D0%9B_2020_275_%D0%A5%D0%BE%D0%B4%D1%83%D1%80%D1%81%D1%8C%D0%BA%D0%B0_%D0%9C.%D0%84..pdf
?Kommisetty, P. D. N. K., & Abhireddy, N 2024. Cloud Migration Strategies: Ensuring Seamless Integration and Scalability in Dynamic Business Environments. International Journal of Engineering and Computer Science, 13(04), 26146–26156. https://doi.org/10.18535/ijecs/v13i04.4812
Roopesh, Ms 2024. CYBERSECURITY SOLUTIONS AND PRACTICES: FIREWALLS, INTRUSION DETECTION/PREVENTION, ENCRYPTION, MULTI-FACTOR AUTHENTICATION. 4(3), pp.37–52. https://doi.org/10.69593/ajbais.v4i3.90
Soubra, L. 2021. BIG DATA. CUSTOMER CENTRICITY and SUSTAINABILITY in the BANKING INDUSTRY, BAU Journal, 3(1), pp.1-11. https://doi.org/10.54729/2789-8334.1067
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Appendix
MEETING AGENDA
Meeting/Project Name: |
DigitalShift Kick-off |
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Date of Meeting: (MM/DD/YYYY) |
08/06/2024 |
Time: |
10:00 AM |
Meeting Facilitator: |
Olivia, Project Manager |
Location: |
TechUpGrowth Headquarters, Conference Room A |
This is provide effectiveness of techupgrowth project toward managing digital project. |
Name |
Department/Division |
Phone |
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Project Management |
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IT Systems Architect |
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Cybersecurity |
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Change Management |
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Mobile App Development |
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Topic |
Owner |
Time |
Project Overview and Scope |
Olivia |
10:00 AM |
Roles and Responsibilities |
Olivia |
10:30 AM |
Technology Assessment |
Beatrice |
11:00 AM |
Timeline and Milestones |
Olivia |
11: 30PM |
Q&A Session |
All |
12:00 PM |
4. Pre-work/Preparation (documents/handouts to bring, reading material, etc.) |
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Description |
Prepared by |
Project Charter |
Olivia |
Technology Assessment Report |
Beatrice |
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MEETING MINUTES
Meeting/Project Name: |
DigitalShift Kick-off |
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Date of Meeting: (MM/DD/YYYY) |
06/10/2024
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Time: |
10:00 AM |
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Minutes Prepared By: |
Sarah Johnson |
Location: |
TechUpGrowth Headquarters, Conference Room A |
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Official project start and discussion of scope, team roles, and key deliverables. |
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Name |
Department/Division |
Phone |
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Project Management |
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IT Systems Architect |
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Cybersecurity |
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Change Management |
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Mobile App Development |
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Topic |
Owner |
Time |
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Project Overview and Scope |
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10:00 AM |
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Roles and Responsibilities
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10:30 AM
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Technology Assessment
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11:00 AM |
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Timeline and Milestones |
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11:30 AM |
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Action |
Owner |
Due Date |
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Submit final technology assessment |
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Finalize project timeline |
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Date: (MM/DD/YYYY) |
09/01/2024 |
Time: |
10:00 AM |
Location: |
TechUpGrowth Headquarters |
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Objective: |
Review and finalize the project timeline and assign resources |
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