Table of Contents
Job details for company travel consultant 2
Recruitment strategy planning. 6
Introduction
Human resource management uses the planned and strategic approach to nurture and support the employees and ensure a positive environment in the workplace. Its function differs in different organizations and businesses (Cheng M, 2021). They mostly work on the processes like compensation, recruitment, development and training, employee benefits, business development, wellness, safety, performance management, and employee relations. They plan and coordinate everything in the organization as per the aim of the company to get efficient and effective results. The study is undertaken in this portfolio is to demonstrate the performance of the people in the organization. This demonstration is based on the hiring process of the company's travel consultants (Lievens F, 2019). The portfolio is designed to understand the specification of the person and the description which is followed by a job advert for a business travel consultant will enable an organization to effectively hire the relevant employees for the appropriate job profile. The portfolio also includes the strategy of hiring for selecting suitable employees which includes 3-month growth plan for the new employees of the company.
Job details for company travel consultant
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WORK PROFILE |
Travel consultant/Advisor |
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DIRECTED BY |
Human Resource senior authority |
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OFFICE HOURS |
40 hours every week |
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POSITION |
Contract based |
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LOCATION |
London, United Kingdom
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PAY ROLE |
According to your performance and proficiency |
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JOB REQUIREMENTS AND RESPONSIBILITIES |
To analyse and identify about the portfolio of clients while providing them suitable pay role according to their requirements and budget
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CANDIDATES' EXPERIENCE, SKILLS AND QUALIFICATIONS |
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Employee qualifications
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Mandatory |
Desirable |
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Requirements and experience |
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Comprehension and skills |
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Employees attributes |
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Job advertisement
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Crystal Travel
Get the boost in your career by working in crystal travel with the professionals in traveling and with agents who are masters in providing the best traveling experience and services including different visa types and customized destination packages. Our destinations have lots of things covered such as France, the US, and various other Indian Countries by looking forward to the experienced recruitment of travel consultants who are important in the success of crystal travel. We are looking forward to the experience traveling consultant. Roles and responsibilities
Requirements
Those who are keen to apply for the role of business travel consultant should kindly share their resume on the email of crystalbusinesstravelsagency@gmail.com
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Recruitment strategy planning
Introduction
Crystal travel is a travel and hospitality agency that is recognized as a small-scale industry. It is based in London, United Kingdom. The company was started in the year 2000 and its main aim is to provide the best destination traveling services to its clients (Cheng M, 2021). They are targeting customers based in the UK, Europe, France, and other Asians Countries. The vision and mission of the company are to provide its customers best services at fewer prices to maximize their travel experience.
Aim of Crystal Travel
- The main aim of the organization which is significant is to recruit suitable candidates for the organization.
- The candidate is being hired based on three recruitment processes which include a resume-based round, a technical round, and a last recruitment process.
- To hire 7 candidates that are relevant according to the profile.
Job Advertisement
To conduct a detailed research about the job profile which is vacant in the organization. After this, the company is required to do the planning of a relevant job advertisement that highlights the role which is required in the company (Storey J, 2023). There are highlights about the job skills which must be passed by an individual. This will highlight the overview of the job requirements and responsibilities.
Screening and Shortlisting of an Individual
- The company ensures that there is a relevant job advertisement about the job role of a business travel agent on various platforms such as Instagram, Facebook, and also in newspapers.
- Once an individual got the brief about the job role and the requirement from the company related to a business travel agent, they will be able to apply to the organization by applying on the link or by sharing their details on the official website.
- After this, the role of the human resource manager is to select the candidate by observing their knowledge and skills which are described on their resume (Storey J, 2023).
- After this, the technical test will be taken to identify the overall knowledge and aptitude of the candidate so that they can be selected for further interviews.
- At last, the interview is conducted in which the human resource manager identifies the communication, and leadership skills and select the candidate based on overall scores.
- After this, the role of the organization is to provide training and development to the candidate for effective results and to retain the employee for a long time.
Strategy of sourcing
This is the strategy that helps in identifying the most relevant candidate from the pool of current talent. This is done with the help of the human resource manager tools.
Monitoring and evaluating
The success of the recruitment process depends upon the overall success of the three rounds. After this, the company will identify the success of the plan by overviewing the employee statistic in the organization from the past three to five years. Customized destination packages (Storey J, 2023). Our destinations have lots of things covered such as France, the US, and various other Indian Countries by looking forward to the experienced recruitment of travel consultants who are important in the success of crystal travel. We are looking forward to the experience traveling consultant.
Employee Growth Planning
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Employee Name - Christian Gomez Job profile- Business Travel Consultant Date- 03/04/2023 |
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Strengths |
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Skills requirement |
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Professional criteria |
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Action plan |
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Conclusion
This portfolio is presenting the specification of the person and requirements for the business travel consultant. This is followed by job advert for effective recruitment. The portfolio also determine the strategies of recruitment and the selection of the right candidate along with the 3 month growth planning.
Rationale
The appropriate hiring process is based on adapting the number of ways for hiring a suitable employee. Hiring recruitment is analyzed as the process of interviewing shortlisting and selecting of a suitable candidate which is based on the criteria of the business and on the specific attributes. The strategies of the recruitment which are selected for crystal traveling which is comprised of detailed ways in which job details are being described. The details of the job are based on the interest of the customer and also on their expectations of them for vacations. The first stage of the job includes planning and designing (Cheng M, 2021). The vacancy of jobs is comprised of skills, knowledge, responsibilities, and requirement this also involves in-depth observation of the job portfolio of business travel consulting. Some various skills and responsibilities are being selected as the objective of the travel business consultant comprises of identifying travel costs, foreign exchange rates, and the conditions of climate. This is done along with feedback that is taken from the customers which is followed by exploring the choices that are related to the traveling options and according to the customer inquiry (Aust I, 2020). It is observed as one of the most prominent responsibilities, this is because while dealing with customers they are required to provide detail of the services such as food, and accommodation, which is being followed by distinct destinations. The other specific details that are being mentioned in the job description are maintaining the relationship with the seller and various other agents of traveling to collect the deposits from them. Various other job requirements are recognized as a mandatory working tasks, this is making them aware of the basic etiquette which is required according to the job profile in crystal travel. These are basic job skills that are required to be followed before the process of recruitment. They are the basic needs of the recruitment process with the terms of 2 years minimum experience held by a recruitment candidate in the field of travel and hospitality sector (Storey J, 2023). To get success during the recruitment process the candidate should possess leadership, networking, and communication skills, this is being considered important during interaction and research during an inquiry with a client.
The resort strategy which is involved in the implementation and observation of the business travel consultant which is further done in three ways starting from the shortlisting of the candidate which is based on a suitable resume followed by the next process that includes technical rounds and after the selection in these two there is a third process that is interview round. After getting into all these three roles there is proper guidance given to the candidate about working in the organization and how the clients should be satisfied and being managed accordingly. In the first stage of recruitment there is a proper understanding and detailed study of the candidates as to who should get the opportunity to get further this is the most significant role played by the human resource manager, in this the skill to identify the skills of the candidate is based on their resume (Lievens F, 2019). The shortlisting done by the human resource manager is an overview of their experiences, skills to adapt, and capabilities to do work along with the certificates and their degrees and qualifications. By overviewing all these skills and talents and identifying the resume it becomes easy for the human resource manager to get relevant candidates for the organization. This is an easy technique to shortlist the employees for the organization. If the candidates get selected in the first round then HR is required to conduct the second round in which they are required to conduct a technical round. This is the stage where proper acknowledgment did of the candidate to understand their capabilities and skills that are being written on the resume, this is done along with the knowledge and understanding they currently have which is relevant for the hospitality and traveling industry. This is done by asking the relevant questions to the candidates to understand their knowledge and capabilities which are mandatory for the job profile. Once the candidate gets to succeed in the second round, the human resource manager is required to conduct the third round which is the interview round in which the personal interaction happen in which understanding of the individual in-person help in determining the strength and weakness of an individual, for example, communication skills, while doing personal interview HR get a briefing about their skills that are being written in the resume. This helps the human resource manager to analyze the speaking skills of the individual which is very important for the job profile as this helps in estimating the confidence of the individual. As a travel company, these are the most basic requirements of crystal travel, once a candidate is confident about the work they are doing, they are skilled to handle the clients enough. These strategies help the human resource manager in analyzing the candidate which is suitable and fit the role of crystal travel. These three rounds are very significant and help a lot in the hiring process and give the fittest candidate for the job profile.
Apart from this are various other ways for the recruitment process such as selecting a distinct channel for the advertising of the job. The job advertisement is observed as one of the most significant stages in the process of recruitment which help the human resource manager in the selection and designing of the appropriate details which are required in the job profile of the business travel consultant by describing the needs and responsibilities through which an individual can apply. Various other channels are undertaken by the organization which comprises of online and traditional platforms. The different platforms undertaken in the job profile involve the advertisement of a job on the social media platforms such as Facebook and Instagram, this includes publishing on social and traditional platforms, and this is done in newspaper form. This is identified as the most relevant and beneficial source for the company, as this will the organization in targeting the customer widely who also belong to the age group n of around 20 to 40. This is because most of the teenagers are mostly engaged in social platforms. The newspaper is being read by most of the adults, this helps n targeting the customers, particularly from the main region of London (Lievens F, 2019).
Various other strategies are being included to minimize the time and cost of crystal travel. This can be done with efficient software platforms which will help in getting effective results and in less time while saving the cost of the company. The use of suitable platforms will enable the human resource manager to get the fit employees for the organization and to get relevant results in the future. Hiring a suitable candidate will not only give the best results but also help in getting the best customer from the pool of many individuals. The utilization of the recruitment tool help in getting efficient and relevant HR from the in-house and this also helps in targeting the ads on social media platforms such as Instagram and Facebook (Lievens F, 2019). This helps a lot the human resources manager to hire the right and suitable candidate from the pool of individuals and make the task effective and efficient. The use of the tracking system not only gives suitable candidates for the organization but is known as a significant feature to maintain the relationship with the customers to the human resource managers. This tool helps in the automation of the interview processes by efficiently publishing the details on social media platforms and the relevant data that is required for hiring. The strategy of recruitment is further being followed by the offering of a cover letter at the end of individual finalization for the specific role of the job in crystal travel. The cover letter plays a very significant role in giving confirmation to an individual about the job and that they are being hired by the organization for the particular role (Aust I, 2020). This will enable them in understanding the job position they are going to work in the organization. This form gives those further details about their work, this form also includes their salary, bonuses, leaves, benefits and all the working conditions. After this, the training session is held in which proper training of the work is being given to employees. This will enable the employee of crystal travel to condition the skills and knowledge about the current trends of the industry and the ways to perform their task and utilize their existing skills. This will not only help them in the brief understanding of their work but also help them gather the sight about the benefits they can gather while working in the organization also this will help them in improving their work and doing things in an effective and efficient manner. The training and development session will keep the employees of the organization motivated and also inspire them to consistently improve their work. This thus helps in identifying that the use of various strategies plays a very significant role for the human resource manager and also seam as imperative for the development of the organization (Aust I, 2020).
Thus, this report describes the detail rationale about the selection strategies of recruitment which is followed by job detailing and description which is required for the business travel consultant. After these various stages of the recruitment process are described in the form of various rounds. At the end of the process, the selection of the candidate is done by providing them offer letter along with proper T&D to make them retain in the company for more looking forward to the experience traveling consultant.
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