
If you’re a student who’s ever grabbed a Greggs sausage roll between lectures, you might be surprised to learn that the same brand once criticised for “greasy indulgence” is now being praised for its healthy, affordable, and inclusive menu.
But how did this transformation happen? How did a bakery chain known for steak bakes become a case study in strategic repositioning and marketing transformation?
This shift isn’t just about food; it’s a lesson in how brands evolve with consumer values - something marketing and business students can learn from when writing essays, dissertations, or even case analyses.
In the mid-2010s, Greggs faced a perception problem. Consumers increasingly demanded healthier, on-the-go meals. According to Mintel (2019), over 68% of UK consumers were actively looking to reduce fat and sugar intake. Yet Greggs was still seen as a “binge treat.”
Greggs’ leadership realised it wasn’t just about new recipes - it was about a new brand identity. They shifted from being “a traditional bakery” to “a modern food-on-the-go retailer.”
Key steps in this repositioning included:
1. Menu diversification: Adding salads, yoghurts, fruit pots, and vegan options.
2. Health transparency: Displaying calorie counts and promoting balanced portions.
3. Operational rebrand: Moving store layouts towards a “café-style” experience with modern interiors.
4. Marketing tone: Using humour and inclusivity to make healthy eating approachable, not intimidating.
A major turning point came with the Vegan Sausage Roll in 2019 - which went viral after a humorous social media clash with Piers Morgan. What began as controversy turned into free PR and record sales growth. BBC Business reported a 13.5% rise in like-for-like sales that year, the highest in Greggs’ history.
Greggs’ success wasn’t just menu deep - it was marketing-driven reinvention.
The brand moved from transactional advertising to storytelling and social relevance. Campaigns focused on:
1. Inclusivity: “Greggs for everyone” became more than a slogan - it embraced affordability and variety.
2. Sustainability: Health wasn’t only personal but also environmental; Greggs committed to carbon-neutral stores by 2030.
3. Digital engagement: From TikTok trends to app-based loyalty programmes, Greggs met young consumers where they already were.
For business students, this shift reflects concepts from Kotler’s Brand Repositioning Theory, where consumer perception - not just product innovation - drives long-term brand equity.
Writing an essay or case study on topics like strategic repositioning or consumer perception change can be tough. Many UK students find it challenging because:
1. Reliable data sources (like Statista or Mintel) are often behind paywalls.
2. Applying theories such as STP (Segmentation, Targeting, Positioning) or AIDA can feel abstract without real-world examples.
3. Balancing academic referencing (Harvard style) with engaging analysis takes time.
4. Structuring a case-based dissertation around brand perception often requires both qualitative and quantitative research.
This is where expert support makes a difference.
At Locus Assignments, students get tailored guidance to turn real-world brand examples like Greggs into academically sound essays and reports.
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| Factor | Greggs | Pret a Manger |
| Positioning | Affordable food-on-the-go | Premium urban café |
| Target Market | Mass market (students, workers) | Middle to high-income professionals |
| Health Strategy | Vegan, calorie-count menus | Fresh, organic ingredients |
| Price Point | Budget-friendly | Premium pricing |
| Outcome | Broadened audience and brand trust | Retained niche appeal |
This comparison shows why Greggs’ strategy worked - it didn’t alienate its price-sensitive audience while introducing healthier choices.
Q1: When did Greggs start offering healthier options?
Greggs began its health-focused shift around 2014, with major product rollouts between 2016–2019, including salads and vegan alternatives.
Q2: How has Greggs’ marketing changed?
It shifted from traditional advertising to digital storytelling, humour, and influencer engagement - appealing to Gen Z and students.
Q3: Why is Greggs a good business case study?
Because it demonstrates strategic brand repositioning, consumer behaviour adaptation, and marketing innovation - all core MBA and business management concepts.
Q4: Can Locus Assignments help with business or medical assignments?
Absolutely. From marketing strategy reports to nursing and medical assignment help, Locus offers expert support across UK academic disciplines.
Greggs’ journey from bakery to health-conscious brand isn’t just a marketing turnaround - it’s a story of listening to consumers and evolving accordingly.
For UK students studying marketing, business, or even public health, Greggs provides a ready-made case for understanding brand transformation in response to societal trends.
If you’re exploring topics like brand repositioning, consumer health perception, or marketing ethics, our online assignment helper UK experts can help you craft essays that stand out - rooted in real-world relevance and academic precision.
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