Explain fire protocol: raise alarm, evacuate, meet at assembly point

7.3. Explain the emergency procedure to be followed if a fire occurs in work settings.

Course – Level 3 diploma in care (RQF)

Unit 8 – Promote Health, Safety, and Well-being in Care Settings

L.O 7 – Be able to promote fire safety in the work setting

It is crucial to have a prepared emergency procedure for staff to follow when a fire breaks out in a workplace situation to protect everyone on the premises from harm. This is particularly important in care settings where many people may be vulnerable. Following a formalised procedure, in the outlined order to evacuate, can minimise injuries and possible loss of life.

1. Raise the Alarm

The first and most important step is to raise the fire alarm, without delay, as soon as you discover a fire. This would be done in either one of two ways: by breaking the glass at the nearest fire alarm call point or by using any other nominated alert in use in the workplace. Immediate action will allow the evacuation of all present, including staff, residents and guests, to commence without delay and reduce panic and confusion.

2. Call the Fire Service

The second step is calling the fire service on 999 (or local emergency number) as soon as it is safe to do so. Once back in a safe position and with proper personal protective equipment, you can then explain clearly and succinctly the location of the fire, what has happened, and whether people are trapped or need extra help. This information is vital to enable the fire service to respond quickly and appropriately.

3. Start the Evacuation

Evacuation is to begin immediately. Everyone should move quickly and calmly to the nearest safe exit way, following the evacuation plan options laid out in the sign-in sheet. Never use lifts (elevators) in a fire; use stairs.

Help those who are vulnerable: during the evacuation, as necessary, offer more assistance to those with cognitive or mobility impairment. Staff should be prepared to guide, support, or carry people that may need the assistance.

Check all spaces: Fire wardens or allocated staff need to check all areas of the building, including bathrooms, bedrooms, and communal spaces to ensure all people are accounted for.

4. Meet at the Assembly Point

Once outside, everyone must meet at the agreed fire assembly point. It is important to remain in this location and not to re-enter the building because of any incident. A headcount will be needed to ensure all staff are present.

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5. Provide Information and Wait for firefighters

All staff should be prepared to provide firefighters with accurate information about the positioning of the fire and any hazardous materials, as well as where people are missing or require assistance. No one should return to the building until told to do so by the fire service. 

6. Regular Training and Drills

Regular fire drills and staff training are essential to ensure that people can exit as quickly and safely as possible. The more familiar staff are with the alarm, exit routes, and assembly point, the less panic will arise and the safer the environments will be to exit. 

By consistently following these steps: (1) activating the alarm; (2) calling for help; (3) evacuating; (4) counting the number of staff on site; and (5) cooperating with emergency services, work environments can ensure the safety and welfare of all in the event of a fire.